Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054). Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission. I have a Kenmore electric smooth-top range model #790.9611340A that is also a fire hazard, based on symptoms I winessed compared to symptoms described for recalled units. The model … The pot was on the left front element. She said out of no where the stove started flickering and smoking, smoking out our whole kitchen. I have to wait around 30′ to cool off then turn on again, lacks again and on and off. The burner had come on by itself. That is why the model 790.95592100 differs from those models and does not have a recall or any known issues regarding the surface burners. I have a Frigidaire Gallery flat glass top stove with controls on the front. After changing the knob controls a few times the store finally replaced my and I received a new one. I have the same problem as the units within the recall dates, where a burner spontaneously came on and will not shut off. The purchase of my range was in February of 2006, within the range of concern (June 2001 – August 2009). Was the recall date range expanded to include my model? Over time it has gotten worse; on the football’s big game day, the oven took waaaaay too long to heat up to bake a thin pizza…the pizza never baked. Model number - 75023102, Kenmore Range Vent Hood Model 233.52345590, Kenmore 22242 3.6 cu. My stove has had 2 similar issues. My whole kitchen was smoking. Almost caught my kitchen on fire once. I purchased a frigidaire pro smooth surface electric cooktop model #FPEC3085KS on 3/10/2014. I know it is a bad engineering design that led to this recalled. Series Use And Care Manual There are young grandchildren in the house and we are very concern that this is a hazard for them also. I think they should be refunding the purchase price so that I and others can get new stoves. While you are waiting for an expert to respond, I have attached a helpful links below that may provide information to assist you with your question. This thing almost burnt my house down. This field is for validation purposes and should be left unchanged. They definitely should be! My wife turned off the breaker. I kept hearing a clicking sound about two hours later noticed the burner was still hot. The oven temperature suddenly went out of control. My front right burner does not turn off. I’m a technician so I looked at the stove and found a tiny relay with the contacts stuck in energized position. At first it didn’t seem to be a big problem. I don’t know what’s going on with these products but if they are faulty then Fridgidare need to own up and fix the issues because I could of lost my house. The recall also affects Kenmore Elite models with serial numbers from VF122xxxxx through VF334xxxxx and model numbers beginning with 790.99012, 790.99013, 790.99014, and 790.99019. My next call will be to the Consumer Protection agencies and maybe even to my local media. I hope that this explanation of the failure that you are describing helps you understand what went wrong in the range to cause that broil element to heat constantly. When I spoke with the recall department, the rep asked why I didn’t report the incident in 2014. In this stove the broiler coil is used some even while baking. Serious fire hazard. I can remember not wanting to get up but he kept hollering at me that something was wrong. Luckily thought to run down to the basement to turn off the breaker! He could not test it to see if that was fixed because the arcing we heard was the right front element had gotten so hot that it fried the wires at the connector. I had to trip the breaker to turn it off. We are elderly people, so we need all the help we can get. The other models that you listed have a relay control board for the surface burners. We purchased this stove new in 2009. We have had to replace everything except the washer. If you decide to replace the range at some point in the future and you need help finding one that has double line break relay, I encourage you to seek our help. It constantly emitted with the highest heat for long time, until I got home, and took off the switch wire. The recall also affects Kenmore Elite models with serial numbers from VF122xxxxx through VF334xxxxx and model numbers beginning with 790.99012, 790.99013, 790.99014, and 790.99019. When you purchase a new range, I recommend that you buy one with a "double line break" relay. I didn’t call for service under warranty. After a few months, it starts all over again. I asked her if it had happened to her would that be sufficient. In a few minutes my kitchen was filled with smoke. Came to get item out of over and there was an err on the message screen(clock). My house filled with smoke and the smoke detectors were blaring. not go off. I do not understand how I am expected to pay for repairs for what seems an obvious defect in the cooktop. How do I unlock the oven door on GE Profile Electric Range? The left front burner seems to have no heat control sensor. This problem is going to kill an entire family and I would like to see a response! Oven must have never stopped heating up when it reached 325 degrees! we had a house built in 2003 and bought all frigidaire appliances including washer and dryer and ALL of them have malfunctioned over the last 1 years. The ranges have smooth cooktops and are white or black with stainless steel accents. All smoke alarms in house going off, opened Windows and went outside. It warped a second heavy duty pan also on medium heat. Oven was smoking out vent, turned off stove. The range was purchased in 3/08. The phone number and monitoring hours for Kenmore branded products changed on August 31, 2020. We need to have something done right away. The model # is 79096010407. Elements spontaneously turn on high and are not able to be shut off continuously. Fire hazard!!! When i heard a crackling noise and went into the kitchen. The link you selected is for a destination outside of the Federal Government. Unbelievable after a websearch that so many people experience the same problem and with errors like this Fridgidaire is still in business. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Is this part of the recall and if so when would it be fixed? How long do we now have to worry about defective stoves. I have a Gallery model #FGES3065KFC it was manufactured in June of 2010. The back right burner just turned itself on in the middle of the night and caused the steamer to melt and catch fire. Now my whole house wreaks of burnt turkey fat. Excellent customer service on Electrolux’ part! I was never notified and purchased at Home Depot, this is ridiculous. The display says ER, and it won’t stop beeping. Based on the components and the wiring configuration, it is possible (though highly unlikely) that the failure could occur again at any time. pull the oven out from ... How do I convert my Kenmore Gas Range from Propane back to Natural gas. Talcum powder or talc powder may cause women to develop ovarian cancer. Not sure what to do. Minor damage ($47.00) occurred to an air chamber inhaler I use for my asthma. Scary stuff. Hope this information helps others. We were lucky we were at home as there would have been a fire. He had me turn the breaker back on, then stood there and turned the elements on and off. © 2020 Copyright AboutLawsuits.com. To top it off they guy did not come on the day he was suppose too, he showed up the next day when I was not home. We had to disconnect the power from the stove. It was noticed when a pan sitting on the stove overheated. I called them on 3/8/11 and was send four rubber disks that I put behind the knobs. Fridgedare would not cover the element so I spent $183.00 and installed a new one. Only way to stop them from being on high is to un-plug the oven. It does not have any recalls. Because I had already inserted the rubber disks sent in the repair kit in 2011, I assumed one of my grandchildren had turned it on and never gave it much thought, although they were 7 yrs. All of the affected rangers were manufactured by Frigidaire, and sold at Sears and other stores throughout the United States between June 2001 and August 2009. I literally laughed. I had to go to the fuse box and cut the unit off because the burner would 790.97109012; 4 years old. When I looked up using the serial #, the response was: “probably not a problem”…or already fixed. Well they said I would have to pay for the service person to come and all parts and labor to fix it. The left front eye had kicked on high from low and had boiled out a full 2½ gallon pot that I was making turkey broth in. Parts will be here in less than a week, and they are arranging for the closest repair shop to come install the components. It is important to remember that CPSC and recalling firms urge consumers not to use recalled products. .Model #970-686037. Site Sponsored by: Saiontz & Kirk, P.A. I’ll be calling a repairman today. I called manufacture and they say it’s not on the recall list, and they have no trouble shooting issues? I couldn’t get the oven to turn off. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Please use the below phone number for all media requests. Sears and Kmart stores nationwide from April 2014 through October 2014 for between $650 and $860. My stove lacks all the time I use it for baking or grilling. Such as the knob is to simmer yet the burner is acting like its on high. On today’s TODAY SHOW I saw the news about recalls.Then I called Kenmore who sent me to Frigidaire whose waiting time was VERY long. Your range has apparently suffered a failure in the digital electronic oven control board in the console that houses the relay for that broil element.

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