You can also check the status of your ticket here to make sure that it has not expired. For full details of our Fair Processing Notices and how Merseytravel will use your personal date please visit our website. I no longer need my ticket can I have a refund ? The partners plan to look at ‘matching bus routes to demand, the clarity of fare structures and value for money, the quality of vehicles, how easy it is to get information, reliability and punctuality of services and the standard of customer service’, according to Merseytravel’s website. Quick, convenient and easy, saving you both time and money and allowing your child to travel to and from school without worry. Arriva’s flat fare price has been frozen again at £2.20 for adults and £1.10 for children this year, in contrast to a 10p increase in most areas outside Merseyside. Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. The move will mean significant savings for some passengers buying one-way tickets in St Helens, Sefton and the Wirral.
If you have a question about Railpass please contact Merseyrail for help. No trains are running from the station. For example, you could travel from Liverpool to Ormskirk either by an all zones Railpass (rail only) or a Trio ticket for area C and a Railpass for Zone F. *For cross river journeys only. 4-WeeklyAnytime any day. Arriva ticket pricing fare structure for 2015/16. My ticket is not scanning on the bus what should I do? We aim to have normal service resumed as swiftly as possible. Yes, you can use your Solo Term Time Ticket within the Merseyside area, but your ticket won’t be valid for travel in Lancashire, Cheshire or Halton. For now, our buses are running to their current timetable but you can keep up to date on any changes on our Coronavirus page. Who should I contact with any queries? I have received my email confirmation and I notice that I have entered my personal details incorrectly? When you buy your first smartcard you will receive a MetroCard. You can use the Saveaway on any bus company (not sure about area A but in area C where I live we also have Stagecoach) and also the trains. We are sorry for any inconvenience caused. Please avoid busy times, use contactless payment where you can and take your litter with you. With England going into lockdown from Thursday 5 November, we’re looking at what effect that will have on our services. If your card is reading on other buses there may be an issue with the bus driver’s ticket machine. BIG changes for Liverpool bus routes. One DayCash, contactless payment. 09:41, 4 JAN 2019; Updated 13:42, 4 JAN 2019; News. We can prevent your lost card from being used and send you a replacement if necessary. 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Residents in Speke now have an Arriva Click service to make journeys within the community - handy for visiting friends, going to the shops, attending medical appointments or connecting on to other bus services. This will replace the withdrawn Speke Circular service 211 as part of an initial 12-month trial.
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There is a £1 activation charge when you buy your new MetroCard. Activates on the day you first use it. 18 June 2019, 11:12 | Updated: 18 June 2019, 11:21 The reduced prices ‘will bring greater consistency and fairness for passengers wherever they live on Merseyside’, according to a company statement. This fee is to cover the card production and distribution costs.
If your journey crosses the Merseyside boundary into Cheshire, Halton, Greater Manchester or Lancashire you must pay the extra fare from the boundary. What if I lose my smart Solo Term Time Ticket or it is stolen? If you do not receive your ticket within seven days please email smart@merseytravel.gov.uk,quoting your order reference number and our team will investigate. View the Privacy Policy for details of how we collect and use your information.
You can buy a MetroCard and your first ticket at any PayPoint retailer, Merseytravel Centre, on board an Arriva or Stagecoach bus or at any rail station across the region. Please email smart@merseytravel.gov.uk with the following details:-. But the cost of a Merseyside weekly ticket has risen from £16 to £17, and a Liverpool Plus day ticket - which includes Liverpool, Southport and now St Helens - has risen from £4.20 to £4.30.
Are there any restrictions in place when using a Solo Term Time Ticket? A Merseyside MP claimed the changes had been introduced because of Labour politicians 'applying pressure' on bus companies. Boost for Liverpool’s Baltic Triangle area as a further £1.5m invested by Combined Authority in new railway station scheme, New e-scooter trial launched in Liverpool, Metro Mayor calls for parents and children to plan their journeys as they prepare to head back to school, Work to begin on six new pop-up cycling and walking routes for Liverpool City Region, The Apprentice Travelcard for 19 – 24 year olds, Refunds, Returns, Compensation and Overcharging. One of the benefits of buying your Solo Term Time Ticket online is that we can hotlist your ticket so that no one else can use it. When you subscribe we will use the information you provide to send you these newsletters. Keep your receipt or email confirmation as proof of purchase. You no longer need a photo or application form.