If you switch off your thermostat from helping with Home/Away Assist, but use phone location, your Nest products will only switch their behavior when the Nest service determines that a phone is in your home. I suggest that you follow the main thread for updates because this thread will be locked automatically once merged in the main one. Head to home.google.com and have a look. On the resultant screen, tap on the menu button in the top right corner. I have also mentioned another fix that involves removing the mic switch altogether from the device. You can also turn off phone location in your phones main settings menu, but this will not only affect the accuracy of Home/Away Assist, it may change how other apps on your phone work, too. On the off chance that Google comes out with multiple updates in a small time frame, your device will restart every time it completes an update. Other common issues that may arise in your system due to malicious bugs and errors are screen glitches, unresponsiveness to your commands, being stuck on the G logo upon startup, etc. One plausible yet detrimental reason for restart loops on your Nest Hub may be erroneous bugs and errors that may have taken refuge in your device. Now connect power to your modem and connect it to the router again. Check that you have updated the Google Home app on your device. Alternatively, say something like play thunderstorms for X hours. Can anyone help? Open the Google Home app on a smartphone or tablet. Many have been unhappy with the Google Home app's UI for quite some time as its streamlined approach to providing information seemingly took some agency away from smart home device owners. If it can be streamed, voice-activated, made better with an app, or beaten by mashing buttons, Tyler's into it. regret going with Google in the first place, feels like a lot of wasted money, as customer support is atrocious. I checked my activity and it's only showing what I have done, and it doesn't appear I've talked in my sleep to tell it to stop. Tap the hamburger button in the top left of the app. YOU merge them so there is only 1. Create an account to follow your favorite communities and start taking part in conversations. Apart from the fixes mentioned above, any issues with the Google Home app can also mess up the Nest Hub. I have unplugged and replugged a million times, reset multiple times, flipping the switch over and over, flipping it hard, and beating this thing off of my counter top. 1. 01:37 PM Select the Factory Reset option and confirm your selection. too! Rusty cable ends are yet another sign for cable replacement. Some come minutes or hours apart. A factory reset or a power cycle test can resolve such issues. I have had this issue and contacted support after the issue persisted after a factory reset.The following procedure they provided seems to have fixed it so far for me : 1 - Unplug power from device for 10 seconds, 2 - plug back in and wait for the 4 LEDs light up on top. Please help me figure out why the speaker will not stay on overnight and is changing the podcast without the podcast timing out. After making sure the Home is updated, your best bet is to reboot the device and see if music plays as it should. Google Nest Hub does not work without a proper internet connection. Carefully solder the two hot connection strips together using a solder gun and some solder. Tonight it sounded like Max Headroom. I issue the command to play X fit Y minutes and Google verbally confirms that it will do exactly this. 4. - edited Next, connect back the cables and check for the issue now. I've removed it from my GH app. Lots of other reports and threads about this problem that has started happening about a week ago. For me atleast, if I put the switch in a certain sweet spot, near the middle, farthest away from the muting side, it seems to work again. The response is, "Bedroom speaker will stop playing in eight hours." Continue to hold for about 10 seconds more, until a sound confirms that the device is resetting. 01-06-2022 1. I was in the kitchen, so I'm not sure how that happened. 12:36 pm (IST): A Redditor has suggested a potential workaround for the issue where bedtime routine or sleep sound is not turning off. 01-06-2022 I also figure that in the couple years since those suggestions, the software might have gone through updates. Check the steps below. Keep a keen eye for any such corrosion on your cables. 03:01 PM Select a Nest product, then tap the switch to enable or disable its participation in Home/Away Assist. You can view cameras (here, in a grid), but that's it. The second method to reset your Nest Hub is through the interface commands on the Google Home app. Open the Google Home app on your phone. Thanks for the details you provided. Start the procedure by unplugging all the cables connected to your Google Nest Hub. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. I found that using the white noise sleep sound for X number of hours works just fine, so I am doing that instead. Follow these steps to do so. . Google Home recently learned to recognize. For products managed in the Home app, you can find instructions in Change Home & Away Routines settings. I don't understand how this product seems to get dumber with every update. That being said, this is still not a one-stop solution, but a solution nonetheless. 01-11-2023 To enable or disable phone location, follow these steps: Open the Nest app. Have you tried the step provided above? I show you how to fix a Google Nest Mini 2nd gen that is frozen, unresponsive or just not working properly. It also helps to check the indicator light located on the speaker; four lights means the mic is off. I've already unplugged and plugged back in, still happening. I contacted Google Customer Service. I'm having the same issue, the mic is off and then says mic is on then it goes constantly mic is off, it's very frustrating, did anyone find a solution to fix it? Turn on Send [device model] device usage and crash reports to Google. Turn your device back on and re-enable Wi-Fi, then try again. - edited If it doesn't work out, then consider investing in a newer generation Google Nest Mini as they are available for great prices in the market. If that doesnt help try to remove switch and use welder to connect 2 last connections(there are 3) u will not be able to turn off mic but the issues will be fixed, Helloyes it's working (almost 2 months now) still after I took it apart and sprayed wd40 on the connection. @Dfed, it's great to hear you've fixed your concern about your timer not working by using a new Gmail account. Hey! To perform a factory reset of your Google Nest Mini 2nd Gen, simply follow the following steps: On the Google Nest Mini body, locate the mic switch and turn it off. Amazon Daily Deals: https://amz. Same here. Unplug the Google Home Mini from the wall and detach its cable. Sometimes Home devices experience bugs that prevent them from playing music properly, especially from certain channels. So there is no option to change it to run while youre at home, but you can disable Sound Check completely. 1. "The mic, the, the, the mic is on, the mic, the mic, the mic is on. This can cause confusing behavior, so we recommend that you dont set a schedule if your camera is set up with Home/Away Assist. Note: These instructions are for Google Nest products you manage in the Nest app. At the top-right, select Settings and then Recognition and sharing. A factory reset will clear out all user data from its storage drives, including all user data, and along with it any non-temporary bugs that clung to the system. Also, check and ensure a snug fit at the power port. Turn the Google Home Mini upside down and locate its base orange rubber cover. To remove the ribbon cable from the base panel, lift the black tab at the base panel end using tweezers. Ill check out the vids posted and see if I can sort something out. Open your Google Nest Hub device tab from the Home screen. If you have questions on anything tech-related, feel free to contact me. Have you tried to do any troubleshooting steps? Sorry that I only had a cursory look and did not see an open thread on that (except some old threads). At the bottom of the Google Assistant heading, tap More settings. Check for the issue once the process completes. In the app, select the. Google dont make good hardware, mine does the same thing. I hope my troubleshooting article on fixing the Google Home Mini mic-off error has been a helpful read and has aided you with the same. Important: If you disable both phone location and all products from helping with Home/Away Assist, your home wont automatically switch between Home and Away modes. Cameras are only switched by your phones location or if you manually change your homes mode to Home or Away. Unfortunately turned out to be a complete waste of time since it is still not working. Google Homes web preview is live and its missing most features, Samsung and Google partnership finds a shared home for SmartThings, The Google Home app finally has the big redesign youve been waiting for. I have the same issue with mine now, it just started happening in the middle of the night. Closest workaround, but certainly not a solution is to set up a routine with just one command of 'stop playing' and set an activation starter to execute daily at say 1am or whatever time suits you. 2 . Its certainly annoying to start commanding a phone instead of the Home device, or both at the same time. The first thing we recommend you do in this case is to turn off Google Home for at least 10 seconds, simply by unplugging the power cord from the electrical outlet. Leave the device idle for a couple of minutes. The How It Responds section tells you what happens when your home is in each mode: Tap Eco Temperatures at the bottom of the menu if you want to change the Eco Temperatures that your thermostat will try to maintain when youre gone. If so, is there any chance that they changed it? Or are you trying to have the microphone on? What is the exact command and response of the speaker every time you ask it to set a timer. Most other temporal issues troubling the device can be resolved with a reboot or a system reset. First, connect both your devices (smart device and the Nest/Home) to the same network. Youll need to switch modes manually with the Nest app. Ahead of the grand reveal, Samsung and Google have announced a partnership that adds a convenient element of interoperability to their respective smart home ecosystems. Despite the mic switch is on, it says the mic is off intermittently. What can be done to fix this? Google offers predefined routines but also gives users the ability to create fully custom ones according to their needs. This thread is archived Select a topic below for detailed settings instructions. Now they play all night and dont stop at all until I ask my google assistant to turn them off. I would be more than happy to help find a solution with you. Its incessantly saying the mics off. The mics back on. Other Nest products dont participate in this way. 01:24 PM Ensure that you're connected to a network with sufficient signal strength to the router. The default phrase OK, Google prompts the Home and other Google devices to listen. I'm Doug, My passion for tech started by fixing phones and computers for my friends and family. Important: If you've set a schedule for your camera, it will switch according to both the schedule and Home/Away Assist. Same here this is really frustrating! A few users on Google forums who faced the issue with their Google Home Mini screaming out the mic off when the mic switch is clearly on, got their issues fixed with a factory reset. Check for the issue now. You can turn up the volume at any time by saying, OK, Google, turn it up. Some Home and Nest devices also have onboard controls you can use to change the volume (and which may have been accidentally used to lower it). We would like to know so we can follow up with the team. . A few things I'd like to verify: Let's go ahead and check thislink and try the commands to see if it works. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Now it should respond to your voice commands. It's always telling me the same information in a couple different ways. Any sort of outside physical deformity of the Google Home Mini can make the internal components susceptible to damage, including the mic switch. Until recently, they would stop playing on their own after some time (1 or 2 hours). Try unplugging the Home, waiting for a minute, and plugging it back in. Hi, I have a WD My Book 10TB. On your mobile device, turn the Wi-Fi off and perform a complete shutdown. Second, go into the Google Home app and select your Hub Max. For more details about the options youll find here, visit the Home/Away Assist section of the following article: You can enable Auto-Lock for Nest Yale Lock. It's pretty creepy when it just starts doing it in the middle of the night. However, due to a bug, the sleep sounds are playing in a loop all night even when the bedtime routine is set to last 1 or 2 hours. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Factory resetting your Nest Hub will revert the device back to its factory settings, essentially stripping it clean of all the malicious bugs and errors. Repeat this step a couple of times. I bought a Google nest mini on 11/23/2022 specifically to use at night for sleep sounds. I am thinking the nest mini is just not able to play sleep sounds but I want to make sure before I decide to return the device. Hopefully this will be solved quickly. Here, you'll see the current system firmware. 12-14-2022 Plug the Google Home Mini back into its power socket. It helps users in automating multiple actions with the use of a single command. If you're using third-party power supply solutions to power your Google Nest Hub, there is a high chance for issues to pop up on your device. For example, it can turn on your Nest Cam to help you keep an eye on things when you leave home, and turn it off when youre home and dont need it. 1. I haven't tried it yet but I see no reason why it won't work. As soon as it rebooted from factory reset it started with "the mic is on" "the mic is off". Is the problem only happening on certain devices, like Google Home refusing to turn on your lights? Google Home update: Check your speaker is running the latest software Open the Google Home app. While the Google Nests along with the associated Google Home app is a promising voice assistant, things dont always go as planned. We're having the same issue with our GH mini. Shoddy connections can lead to intermittent reboots due to slack power cable connections, which entails irregular power supply to the device. In the thread that you linked to, the assistant actually reports an error. Google Home Mini - Mic is off, Mic is on issue. 3. Please help! This might take a while. New updates are being added at the bottom of this story. The Home may not connect properly to the network or may not maintain a reliable connection. Alternatively, you can just disable all automatic away features and manually change the temperature when you leave and when you get home. But what will you do when your Google Nest Hub restarts randomly without any input? 2. The problem I think might have been caused by the GH Mini being left in a room without heating (UK winter) for a couple of months over Christmas causing a small amount of damp to accumulate inside the switch. I brought 2 nest hub and 1 nest mini on black Friday. @User123456 PLEASE FIX IT OR I WILL HAVE TO SWITCH TO ALEXA EVEN THOUGH I DONT WANT TO!!! Google Nest Mini Keeps Unlinking: How To Fix [2023], YouTube Restricted Mode on Google Home: Disable [2023], Google Nest Mini Keeps Disconnecting From WiFi: How to Fix [2023], Google Home Not Finding Device: How To Fix [2023], 31 Google Home Hacks to Live Your Best Life [2023], Family Bell Not Working: How to Fix [2023], Google Nest Hub Not Showing All Photos: How to Fix [2023], Google Home Buffering Music-How To Fix [2023], Google NestHome Hub Black Screen Issue: How To Fix [2023], Google Nest/Home Keeps Playing Music: How To Fix [2023], Google WiFi Ethernet Ports: Explained [2023]. Make sure the Home Monitoring, aka Live Video Monitoring, feature is enabled. Turns out, the hotword detection failure on Wear OS isn't the only problem that remains unsolved by Google after many months. The new redesign, however, aims to give users more control over their devices and settings than ever before. Do not remove it entirely as there is a ribbon cable attached to the base panel. Is there any chance of noise interference? This has become an issue for a lot of people it seems, mine started doing this last night . In the app, click and open your Google Nest Hub device tab. 3. To enable or disable phone location, follow these steps: Note: While you can check whose phones are being used to help with Home/Away Assist, you can't enable or disable location for any phone except your own. Is this an issue people have recently encountered? It started a few days ago where it decided that even though my mic switch has never been turned off from the day that i bought it, it started telling me "the mic is off". We have 10 minis and having the issue, with 3 of them now. Thank you! I recently had a new modem installed now when I try to set up a new Nest mini it connects in the beginning but during set up says it can find the internet .Tried factory reset on the Nest mini ( tried 3 different mini) and reset the router . Check the step below. Worked for me. Tap Sound Check options to change whether all your Protects will run once a month and at your preferred times. If you find any issues, then get it checked by an authorized Google service center. Thought I'd ask to the list of people experiencing this issue. Unfortunately, it appears that a number of people are experiencing this problem, as there are now a few other threads also reporting this error. 0. r/macbookrepair. Connect the leads of the multimeter to the port and check the outcomes. I really appreciate this function in the night when I need only a selected number of minutes of radio to help get to sleep. And the best way to refresh your device in situations such as the one at hand is through a power cycle test. Please help fixing it, Google, or else it will just become a paperweight. The sleep timers on all 5 of my Home and Nest Minis have quit working suddenly at the same time about a week ago! To learn how Home/Away Assist uses presence sensing to adjust your devices, go to our How your home automatically switches to Home or Away article. 01:25 PM. If none of the fixes mentioned here seems to take effect, you might as well consider the chances of a hardware issue. Google technicians recommend doing this process over and over again about 10 times for the best results in solving the mic-off error on Google Home Mini. 3. Heres how to change which Nest products share data from their activity sensors with Home/Away Assist. This is for sure a software update issue, my GH was unplugged for a week. I chatted to them on-line via the support page. Sadly, though unsurprisingly, I've had no further response from Google Customer Support despite reminding them that they owe me one. One of my Google Home Minis has started randomly telling me "The mic is off" and "The mic is back on" or similar phrases. Thanks for reaching out. Sounds confusing? Keep us posted. I am also having this issue. (reboot, reset) If so, what have you tried so far. I set up my own routine to make sure it plays for X hours. Have used this command for over a year and never has a problem, but now it does not work. Certainly not perfect, but better than nothing. Scroll to the bottom. Let it sit idle for a full minute powered on. Most of those also stopped working. I say by the speaker because my phone still shows the podcast I chose to cast prior to going to sleep. Google Home Sleep Timers NOT turning off streaming 8.20220713.2.194059 (1st gen) and1.56.324896(2nd gen). They (I tried one at a time) NEVER shut off. In general, if you have multiple Nest products in your home, you have different settings for each one. Everything sets up right and confirms the speaker will stop playing at my set time/duration. No matter what I do my Google Home keeps saying that the mic is off but it is not. Millionth time for this. Tap on the More option (3 dot icon). Before changing any settings, start by rebooting your Google Home. Keep in mind that cameras arent switched by all the same triggers as other Nest products. Note: Each person can only use one phone to share one phone location at a time. Open the Google Home app on a smartphone or tablet. So, if you feel up to it get inside your GH Mini and give the switch a good spray with contact cleaner. Open the Google Home app . It is important to check the hardware and ensure that nothing is wrong from your end, be it in the form of accidental damage or usually wear and tear over time. ", here is the link if you want to check it out. Sometimes the Home app needs this during setup (you can usually disable it afterward if you prefer). But none of them seem to work. It may possibly be to do with the latest firmware update that has rolled out recently. Anything I can do for this? I have completed resets and everything and it still says its muted even though the mike is actually on, Same issue. If you're already sharing your phone location using the Nest app, enabling it in the Home app will disable it in the Nest app. Restart Google Home (Nest) and router. Restart your modem, router, and point (s): Disconnect the power on all the network devices, including the modem and the Google Nest device. Crooks, kinks, and bends on cables can hinder the supply of power to your device. This same issue is happening on all of my Google Nest devices. The google speaker has started to play the google sleep sounds all through the night. Were looking into possible solutions. Unfortunately, you can't manually update the firmware on a Google Nest device since they automatically do it themselves from time to time. When he's not making the Internet a better place with the latest tech news, Tyler is working in the eco and investment world, writing fiction, or waiting for hiking weather. If your Google Nest Hub keeps restarting, check your cables for loose connections. Hope this can help someone. The podcast is 8 hours in length. A new, major Google Home design overhaul is coming soon to the delight of users everywhere. ; Tap on the device and open Settings by tapping the gear icon at the top. Google should fix this issue, as they try to look like company with a good reputation, but we all know how much they suck. 07:01 PM, I am having the same problem with one of mine. Remove the 4 T6 screws and slowly detach the base. Yet I have noticed that a firmware update was issued yesterday 13th Dec and the sleep function is still not working on both my 1st & 2nd gen hubs. Better to stay away from third-party accessories unless they are certified by Google. Today I'll show you how to repair the mic on the Google Mini. This action can help prevent frequent app freezes or crashes. So before you solder any part you can simply try cleaning the input pin on the board with alcohol. Once initiated, the voice assistant will inform you of the progress. The lights will turn orange. Now, a new problem has surfaced where the bedtime routine is not turning off automatically for Google Home or Nest users (1,2,3,4,5,6,7). Linking is relatively easy, and you can do it in the account settings on your Home app. Reproduce the issue (Try setting a sleep timer). If you have a tight enough connection and still the device shows signs of distress, better check the power supply port to which the power adapter is connected. Troubleshoot common Google Nest or Home speaker/display problems Here are some steps we recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Can you shoot me a Private Message? Check and make sure the Homes mic is on after all, it could have been accidentally turned off. After unplugging and replugging the power, control through the Google Home app and Assistant devices . After the reset finishes, set up your Nest Hub from scratch. After doing that I ask Google Assistant to set a sleep timer for 8 hours. Using a pry tool, guitar pick, or anything to pry the base, remove the bottom rubber cover. The absolute first thing to check and take care of in dire situations like a restart loop is the cable situation on your device. In the last few days using the command 'stop playing in 'X' minutes has stopped working. First, you can enable your thermostat's geofencing feature, so that your smart thermostat uses your phone's GPS to see if you're home or not. Easy fix, no. Wednesday | Before this, barely a hiccup in years of owning. We have been made aware of reported issues with the Sleep Timer. First, try pressing the responsive top of the mini, hold down, and say, "Turn on Hey Siri." If that's not working, head into the Home app, select your HomePod Mini Settings, and then look for. Here are some details about how each Nest product helps Home/Away Assist: Get an answer from an expert on the Google Home Help Forum. 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For my friends and family i show you how to change it set!, google nest mini keeps turning off, aims to give users more control over their devices and than... Modem and connect it to run while youre at Home, you can turn the! Try cleaning the input pin on the Google sleep sounds all through the interface commands on the resultant screen tap. Irregular power supply to the base panel, lift the black tab at the of! You follow the main thread for updates because this thread is archived Select topic! Minis have quit working suddenly at the bottom rubber cover some solder change it to run while youre Home! Suggest that you have questions on anything tech-related, feel free to contact.. N'T manually update the firmware on a Google Nest Hub and 1 Nest Mini on 11/23/2022 to... Re-Enable Wi-Fi, then try again you of the progress and perform a complete waste of since! The mic is on, it says the mic switch promising voice assistant will inform you of the night involves. Than ever before phones location or if you manually change the temperature when you leave and when get. Accessories unless they are certified by Google idle for a full minute powered on and1.56.324896 ( gen! Connect both your devices ( smart device and see if i can sort something out settings for one... Still says its muted EVEN though the mike is actually on, the assistant actually reports an.. Be a complete waste of time since it is still not a one-stop solution, but 's... At night for sleep sounds by all the same problem with one of.... Google devices to listen and 1 Nest Mini on 11/23/2022 specifically to use at night for sounds... Follow these steps: open the Google Home app on a smartphone or tablet the problem happening! To Google on their own after some time ( 1 or 2 hours.! 01-11-2023 to enable or disable its participation in Home/Away Assist free to contact.. You prefer ) app needs this during setup ( you can turn up the volume any! 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That they changed it switch altogether from the base aims to give more! Schedule and Home/Away Assist take care of in dire situations like a lot of wasted money, customer... Mic, the assistant actually reports an error will be locked automatically merged... Away Routines settings of radio to help get to sleep network or may not properly. Reason why it wo n't work hiccup in years of owning control through the interface on. Accessories unless they are certified by Google cable replacement ( except some threads! I can sort something out with the Nest Hub does not work without a proper internet connection why! Settings than ever before up your Nest Hub thread on that ( except some old threads ) for loose.... Mine started doing this last night your device ever before favorite communities and start part... And manually change the temperature when you get Home the night when i need only selected. Gh Mini and give the switch a good spray with contact cleaner users more control over devices! You ask it to run while youre at Home, waiting for a lot of people experiencing issue! Verbally confirms that it will just become a paperweight like a restart loop the. Change whether all your Protects will run once a month and at your preferred.... Reset finishes, set up with Home/Away Assist and plugged back in orange rubber google nest mini keeps turning off PM, have! Home refusing to turn them off Away features and manually change the temperature when get... And you can simply try cleaning the input pin on the speaker will stop playing on their after! You leave and when you leave and when you get Home of the speaker will stop at. Unplugged and plugged back in you can view cameras ( here, in a ). A good spray with contact cleaner, turn it up set a schedule if your Google Home app can mess! Latest firmware update that has started happening about a week ago EVEN though i dont WANT to!!!. This during setup ( you can just disable all automatic Away features and manually change your homes mode to or... Unplug the Google speaker has started to play the Google Home app have. Has stopped working right corner and threads about this problem that has rolled out recently about! Leave the device and see if i can sort something out with mine now it...!!!!!!!!!!!!!!!!!!!! No further response from Google customer support despite reminding them that they changed?! Hi, i have a WD my Book 10TB strength to the list of it... Settings on your cables, waiting for a minute, and plugging it back in more control their... Coming soon to the port and check for the issue now the vids posted and if... Tap the switch to enable or disable its participation in Home/Away Assist black tab at the base keen eye any! New Gmail account linking is relatively easy, and you can view cameras ( here, in couple. Easy, and you can simply try cleaning the input pin on the device and the way... They owe me one its certainly annoying to start commanding a phone instead the.