Too Much Heat 10. What is the temperature shown on the home screen of my device, and what happens if I change it? Free GLAS smart thermostat mobile app available for smart phones and tablets, 2018 Johnson Controls. The reversing valve controls whether the system operates in a heating or cooling mode. What is the On while occupied Auxiliary device setting? Connection to Wi-Fi is part of the setup process you will walk through during installation. Try it and let me know if it worked. If your thermostat is not powered by batteries, youll want to check if your HVAC equipment, including the transformer, is working properly. Just add the 3rd wire from the adapter. Through a partnership with installers in your area, GLAS can offer professional help to get your GLAS installed quickly and correctly from the very beginning. By enablingArrival Anticipation, GLAS will transition to the Home state at the end of a scheduled Away state, even if you havent returned home yet, ensuring that your home is comfortable when you return. Depending on installation location, how the device is mounted, the type of wall material, and many other factors, GLAS may sense a temperature slightly different than the actual temperature in your space. GLAS is only compatible with 24VAC systems. Is there anything I can personally do to improve my homes air quality? Fan Keeps Running 5. (24 v ACfrom the control board), Rc: Power for cooling My Honeywell thermostat isnt working on Heat but working on AC. I called JC and said they were working on a fix about a 1yr ago but i gave up on it so i would check before buying this product.. Of course its a thermostat you can keep moving it until youre tired of it. The reason is because your homes electrical system is what runs the thermostat. Contact with components carrying hazardous voltage can cause . Can I connect multiple GLAS smart thermostats to my mobile app? This makes the GLAS device more intelligent, since it can turn down your heat when you leave and turn it back on when you get home. We usually have to resort to the push-start at the stove. Johnson GLAS thermostat has one auxiliary output (AUX terminal) that can be configured for one auxiliary device. What are emergency heating and cooling setpoints? TIP: If it appears you still have the same thermostat problems, check out our guide how to . Pollutants and allergens can cause respiratory and immune irritation. A Wi-Fi connection tracks the outdoor weather in your location to help you choose the most efficient temperature settings. (0 answers), Q:QuestionIs this a 4 wire hookup or 5 wire ? In your HVAC equipment, disconnect the wires from the control board and connect them to the open terminals on the adapter. We strongly recommend waiting for a few hours after installation before adjusting the offset to ensure that the sensors have fully adjusted to the environment. You can connect up to 100 GLAS smart thermostats to your mobile app. If your home does not have ventilation equipment, GLAS cannot directly improve the air quality in your home. In addition, the GLAS by JCI mobile app will no longer receive feature updates or bug fixes. Your regular hours can be added to your GLAS thermostat so it will automatically adjust to your schedule and repeatdaily. What types of heat pumps are supported by GLAS? Can I control GLAS smart thermostats that are installed in different homes or locations from a single app? Yes, GLAS supports heat pump systems with electric, gas or oil auxiliary heating. I can't keep it going. If it's more than you can handle, we will link you up with an expert for further assistance. For your convenience, use this simple checklist: Inspect the breaker box to see if a breaker has been tripped. This action will not delete any of your settings or data. For most homeowners, a basic fiberglass filter is sufficient. GLAS Smart Thermostat Installation Instructions 2017 Johnson Controls. Many things can cause reduced air quality in your home. Try turning the thermostat off and then on again. Increase thermostat by X degrees, Decrease thermostat by X degrees, Set thermostat to , Whats thermostat temperature. Then, you can enter the email address of an individual whom you want to give access to operate your GLAS. GLAS also requires the front cover to be installed on the device to accurately sense temperature in your home. GLAS Will then automatically switch back to the preset temperature preferences when your home next switches between Home, Away and Sleep. To register your presence, GLAS uses a proximity sensor to detect your movements or by tapping on the screen. Use theFind an installer linkon the GLAS.johnsoncontrols.com website to enter your postal code and pick an installer. Your actual energy savings will vary based on numerous factors, including location, climate, weather, size of premises, number of occupants in the home, and type and quality of construction materials. If the thermostat display is dark, a lack of power may be the culprit. You can easily change it by navigating to Settings -> Comfort -> Temp display and adjusting theTemperature uniton your device. Most furnaces have a high-limit switch that prevents the system from overheating. (0 answers), Q:QuestionWill it work on a high voltage oi heat system or is it a 24 volt thermostat only? I brought in an HVAC technician to confirm that my compressor is ok and is receiving power - we confirmed that by putting my previous thermostat back on and my heater works perfectly. Once finished, replace the cover and flip the power back on. With the GLAS smart thermostat app, you could tweak the temperature from anywhere easily, from any device, or even with your voice. When you say pilot generator--are you talking the thermopile? Power to the AUX device is sourced from the RC terminal. GLAS uses sensor data to detect when people are in your home. Already did a factory reset, disconnected wifi and re-installed but no success. What kinds of data does Johnson Controls collect when you use GLAS? Turn off the power to your heating or cooling system at your breaker box to avoid shock or electrocution. For Google Assistant, use the Google Home mobile app on your smartphone or tablet and follow the instructions provided by Google to set up Smart Home Devices. Does this show a weekly forecast as well? Burner Will Not Turn Off 7. The reason why the thermostat is not turning on the heat might be because the thermostat's built-in battery has gone bad. You can use your GLAS mobile app to control the temperature, heating or cooling mode, fan runtime, and other features. This adjustment gives you control over how your equipment runs, allowing you to adjust for the best blend of comfort and energy savings for your home. Use the included magnet to mount. Restarting will not erase any of your stored data. Disconnect your old thermostat and remove the backplate Note: While disconnecting your old thermostat, use drywall-safe tape to secure the wires and keep them from falling back into the wall. From the Account Management screen on your GLAS mobile app, select Invite users. On the last storm I lost the internet and the Glas continued to work but was not able to control the Glas via app / cell. What commands can I use for Amazon Alexa? The photo will help you when connecting your new thermostat. Use drywall-safe tape to secure the wires and keep them from falling back into the wall. (0 answers), Q:QuestionWill this work on a heat pump? . 6. Someone who came to look at it said they were incompatible but it had been working fine for years. Use a level to dry fit your GLAS thermostat and mark the wall where you plan to hang the device. GLAS uses its advanced sensors to make great use out of ventilation equipment. If you see that the switch is turned to the on position, and youre still not getting power, then its time to inspect the thermostats fuse. No it does notI have one and it does not have emergency heat setting button on the screen. Something else youll want to check is if your thermostat is wired correctly into the control board. how do i get it to update current outside weather and temperature conditions? If your system does not operate the fan for at least the specified minimum duration due to heating or cooling, GLAS will turn on the fan to circulate air throughout your home. Using Wi-Fi also allows you to access your thermostat remotely from the web or your mobile device. With these installations, any time the furnace fan operates, your ventilator will also operate to bring fresh air into your home. Note: Double-check your current wiring for a C-wire as wires can sometimes be hidden in thewall. Furthermore, you need to know that this may have happened due to other circuit components. Use the included adapter and the installation instructions to convert your heating or cooling systems to power your GLASthermostat. Typically, you should not have to manually restart your device, but if you suspect something is wrong, a restart is a great first troubleshooting step. For more information about Johnson Controls privacy practices, please review the Johnson Controls Privacy Notice. What is Air Quality Index (AQI) and why is it important? Even so, we recommend having a professional modify the installation so that GLAS can directly operate your ventilator. While your home might feel more comfortable at a higher humidity, when the outside temperature is very cold, a low humidity is important for the health of your home. A low humidity level when the outside temperatures are very low is important to prevent frost on windows, and excess condensation in your walls leading to mold growth. #2. How do temperature preferences benefit my space? If you want to be reminded simply on a time interval, regardless of the operation of your heating and cooling system, then you can select Manual. If you have a C-wire, skip to step 8. If not, simply install new batteries and see if that corrects your problem. And in the winter, the lower you set your away and sleep setpoints, the more energy your GLAS can saveyou. If the furnace doesn't light after three full attempts, you'll need to have it . Can anyone help me. If you do not have a C-wire, you will need the adapter to power your GLASthermostat. Below are some very effective ones that we recommend: Whenever its nice outside, we recommend turning off your GLAS and opening your windows to let fresh air into your home. Mobile hotspots and guest networks are notrecommended. Posted on Last updated: September 2, 2021, Home Smart Home Johnson Controls GLAS Thermostat How to & Troubleshooting Guide. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. If you set a cooling or heating temperature too close to the opposite one, GLAS will automatically adjust the other temperature to be 2 degrees Fahrenheit away from the temperature you just adjusted. Yellow Burner Flame 3. Thermostat: Make sure that the thermostat is set properly; often, the issue is that the thermostat is set lower than the temperature in the room. Before proceeding with the installation, you need to note that if your thermostat is built into the wall and connected to thick wires with wire nuts, or if it is labeled 110, 120, or 240 volts, you have a high voltage system that is not compatible with the GLAS thermostat. (3 answers), Answered 2 years ago by KsilvaVerified Purchase, Q:Questiondo you have to have Wi-Fi present to use this product? I had a similar problem a few days ago. 7. When your thermostat isnt getting any power, the first thing that youll want to do is check whether or not the thermostat is actually turned on. By swiping to the left, you will see the outdoor air quality. Johnson Controls has been in business since 1885 and it has earned its reputation for putting customers first. If the furnace doesn't light on the first attempt, it will shut off. Designed in USA; Assembled in China. GLAS can actively improve your homes air quality if you have ventilation equipment installed in your home.5 The auxiliary (AUX) terminal of your GLAS can be used to operate ventilators, including energy-recovery and heat-recovery ventilators. Temperature preferences are the temperatures that the GLAS device will work to keep your home at for the different occupancy states of your home. I added the Wifi network again and that fixed the problem. First, inspect your home's circuit breaker. GLAS works with most 24-volt heating and cooling systems, including: gas, electric, oil, radiant and forced air. Total Volatile Organic Compounds (tVOC) include a wide range of some natural organic chemical compounds. ), G terminal will use the green wire. The controls, in addition to the display on most thermostats, are run by batteries. HVAC Controls & Building Automation | Building Controls Group Make sure any access wire is flush against the wall and press the front plate until you hear a click. Reset to the desired temperature and see if that helps. Unhealthy levels of these chemicals can have respiratory, allergic, or immune effects both indoors andoutdoors.2, Air quality is important for maintaining personal and home health. GLAS has one auxiliary output (AUX terminal) that can be configured for one auxiliary device. During allergy seasons, or if your home tends to collect a lot of dust, we recommend using a filter with a higher MERV rating. 3. I went into Settings->General->Wifi->Forget this network. GLAS can also control heat pump systems without auxiliary heat. The unit could be running low and need additional refrigerant added. All Rights Reserved. Replace the thermostat body plate. GLAS uses the sensor in conjunction with your schedule to ensure that your home wont switch to an Away state while youre asleep, or that you wont wake up to a cold home if you sleep in a bit. Depending on how much your heating or cooling runs each day, it might take a few days to learn an accurate model and begin estimating your savings. Gas Fireplace Pilot Light Goes Out 7. However, if you dont have any experience with electrical components, you will need to call a professional to have a look. Smooth-top (ceramic) stoves can be damaged if an element gets too hot. If your AC is not blowing cold air, the refrigerant may be the problem. GLAS also detects movement inside your home so it can tell when no one is home and turn off your heat. During installation, if your system is identified as a heat pump, you will be prompted to select the type of heat pump that you have from the following: Outdoor Unit (air-sourced). Check Wires and Connections. The GLAS smart thermostat that JCI unveiled in early 2018 uses Windows 10 IoT Core, Microsoft Azure and the Qualcomm Snapdragon 410E platform. If you find that you did trip a breaker, simply reset it. For more information on air quality and its importance for personal and home health, see the Environmental Protection Agencys report here. If this happens, you must get to the bottom of the issue to find an appropriate solution. Try replacing the batteries, then check for a blown fuse or tripped breaker in the electrical panel. What are tVOCs and why are they important? To set schedules and events, swipe left from the home screen and select Schedule. What does the Auto option for Heat pump staging mode do for my heat pump? When in Auto savings mode, GLAS will operate similarly to the Auto mode, but strongly prefer using the most efficient heating method to heat your home. The thermostat is across the room--a good thirty feet of wire away. If your GLAS device is not connected to the internet or is unable to reach an internet-based time service, you can manually adjust the date and time from Settings -> General -> Date & time. My energy bill did not go down by the amount GLAS shows. The control on GLAS enforces minimum on/off timers to prevent short cycling of equipment, which can happen when your heating or cooling equipment is actively working to maintain a setpoint. What is humidity and why is it important? I am getting more like 380mv between the tp and tp/th terminals at the fireplace. Ask Alexa to discover your device. If the cooling still doesn't come on, but has worked in the past, call a professional . SelectingRestartwill trigger the device to shut down and reboot, without changing any settings. Tripped High-Limit Switch. To prevent this, each element has a thermostat which cuts off the heat at a certain temperature. The higher the MERV7 rating on a filter, the fewer contaminants including dust and pollen will get through the filter. When connected to Wi-Fi with a valid postal code entered, GLAS allows you to specify the outdoor temperatures above which auxiliary heat will never run, and below which auxiliary heat will be preferred as a more efficient method of heating. Johnson Controls discontinued the GLAS Smart Thermostat. Turn off the power source and remove the thermostat's cover. If your home has a forced air heating and cooling system, where a fan moves air throughout your home when it is heating and cooling, then a professional can install a ventilator on your homes existing heating and cooling system. Select the brand (GLAS) and follow the on-screen instructions. Not sure on the wire gauge--it is solid copper but thin, like for a doorbell. Johnson Controls GLAS Thermostat How to & Troubleshooting Guide, Mysa Smart Thermostat How-to & Troubleshooting Guide, Nest Thermostat How to & Troubleshooting Guide. Thermostats that are located in the basement of a home can be damaged by leaky ceilings and walls. Where can I find GLAS warranty information? If you want to check your fuse and other circuit components, simply inspect it or hook it up to a multimeter (Testing for a blown fuse). What is a reversing valve, and how do I know what type I have? It doesnt look like my wires will fit through the Air seal, can I increase the size of the wire hole? This way, GLAS can help save you energy by only ventilating when the air quality needs to be improved. In addition to this, youll also want to make sure the area is clean and nothing is wet. In the summer, the higher you set your away and sleep setpoints, the more energy your GLAS can save you. GLAS will not control dehumidifiers when your heating system is active. When you place your system in off mode it will not run, regardless of schedule oroccupancy. Alternatively, you can get the MAC address from a running device by navigating to Settings> Support> Device info. Good luck. An Away event allows you to place an event with your preselected Away setpoints for a specified start and endtime. Remote Not Working 2. Only the yellow Y wire coming from the tstat wiring . The current temperature of my home does not appear correct, why is that? What can I do to reset touch screen? Dec 26, 2008. If you know your thermostat is turned on, then its time to investigate a little further. To view GLAS full installation instructions, click here. Your electric furnace isn't turning on because of a power failure, thermostat issues, a dirty filter, broken or loose wires, or defective limit control. Michael Joseph has more than 20 years of hands-on experience as an avid home handyman and had 10 years in the construction industry, specifically in the field of HVAC. These heat pumps are common in high-rise buildings with numerous apartment units and work by exchanging heat with a water loop provided by your building. As your home switches between Home, Away and Sleep states, GLAS will keep your home at these selected temperatures to keep you comfortable when Home and save energy when Away. Can GLAS tell me when to replace my air filter? Dirt, dust, and debris can pose problems for both electrical and mechanical components, causing your thermostat to fail. Ensure that the furnace door is closed. If you want to fully realize the capabilities of your system you will want to have a professional install a communicating thermostat designed by the manufacturer of your HVAC equipment. If you do not have a C-wire to power your thermostat, use the included adapter to provide power. If your screen is not illuminating, try steadily holding your hand in front of the devices base. Does the air quality sensor in GLAS sense airborne particles, such as pollen or other allergens? First, inspect your homes circuit breaker. Simply navigate to Settings -> Vacation on your GLAS device or the mobile app and schedule the time that you will be away from your home. The GLAS Smart Thermostat will not be impacted by the discontinuation of app support, and will continue to function as it does today. Here, we address common problems and questions people like you have to deal with at home on a daily basis. Proper levels of humidity are important for maintaining personal and home health. Things like nicotine, dirt, dust, and other filth can build up on the inside and will need to be cleaned on a regular basis so the thermostat will properly function. There are several issues that could prevent the thermostat from turning on. To remove your Johnson Controls GLAS thermostats frontplate, pull the top of the silver cover towards you. You can set this to a certain number of minutes that the fan must run for each hour when your thermostat is not in Off mode. Symptoms caused by wiring issues usually occur when you're first installing your thermostat. When checking your circuit breaker, make sure that the breaker thats running your thermostat is turned on. An auxiliary device that has two terminals with the same label (HUM, DEHUM, or AUX) and no C terminal requires a relay pack for operation. Your GLAS mobile app shares all the same features as your GLAS smart thermostat. Disconnect the power supply before making electrical connections. You can always adjust the time zone of your device from the same menu. If your thermostat screen goes blank after several minutes of operation, it could be due to the high-limit switch tripping. The reason is because your home's electrical system is what runs the thermostat. Once you have cleaned the inside of the thermostat, you can then put the cover back on. There are several possible reasons why your thermostat may have no power. (0 answers), Q:QuestionI have a whole-house humidifier on its own transformer that draws source voltage from the furnace. Connect the relay pack coil between the auxiliary device and C terminal on your GLAS thermostat. If, after checking all of the items on this checklist, your thermostat still has no power, youll probably want to call a professional to look at the problem. Typically, GLAS will wait to transition from a scheduled Away state to a Home state until the occupancy sensor detects that youve actually returned home. We recommend using Smart ventilation with your ventilator to improve your indoor air quality while reducing energy usage. GLAS works with Amazon Alexa, allowing for the thermostat to be controlled through an Alexa-enabled device such as Amazon Echo. Scheduled events cannot overlap because the thermostat is only able to respond to one event at a time. If your heat pump has a compressor unit with metal fins and a fan outside, you have an air-sourced heat pump. In addition to reducing undesired airflow, the air seal provides a small amount of additional insulation, helping reduce the impact of the wall temperature changing as the flowing air changes the wall temperature. The most likely cause of your thermostat not turning on is relatively simple: dead batteries. You can apply an offset to the sensed temperature by navigating to Settings -> Comfort -> Temp Display and adjusting theTemperature offsetto match the displayed temperature on your GLAS to another external thermostat that you rely on to calibrate the temperature. When the thermostat turns on, the compressor does not. All rights reserved. 3. Please use this form to submit an inquiry. GLAS operates by cycling your heating and cooling system on and off to keep your home near the temperature preferences. Button on the screen Qualcomm Snapdragon 410E platform in your home does have. Summer, the fewer contaminants including dust and pollen will get through the quality... 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