Nothing to do with my scenario. It only takes a minute to sign up. To test again I had them click back on the file so the preview would show in Finder and try to open, and again the -54 error appeared. Error 54 occurs because Illustrator is unable to get the version of the file or read the Adobe file path. Ensure that your system meets theminimum system requirementsto run the latest version of Illustrator. I solved this problem by changing mac's system preferences. After CTRL clicking the containing folder and selecting "Smart Sync>Local", I was then able to open the file in illustrator 2020. If you locked all layers, choose Unlock All Layers from the Layers panel menu to unlock them. It only happens every once in awhile, so that's how I solve the problem. "Can't open the illustration. I know this is a very old thread, and my system config is different, but adding something about the -54 file lock that I only discovered today in case you're still chasing a solution or someone else comes across this thread and it helps them. I started doing this: I log into Dropbox online, then I download the file, work on it and save it on my computer, then upload the file again to Dropbox. 8. https://helpx.adobe.com/in/illustrator/kb/illustrator-support-networks-removable-media.html. I cloned the drive using SuperDuper, copying ACLs. You may get a better response there.. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Tools at a glance; Select tools. I would recommend you to update Illustrator to v25.4.1 and macOS to v11.5.2 if possible. Drag them to your local HD and you wont have this issue. I don't know what the underlying cause of the problem is yet, but a workaround for now could be avoiding having a preview shown in Finder. Package files. The file is locked or in use." ID:-54. I am saving my files on a server. We have checked the OS dependencies and verified with latest OS as compatible with AI. It looks like the layer you are trying to draw on is locked. Do you even know what an SSD is? There was a problem in an earlier version of CS4, but it has been fixed by a minor (free) since the earlier version. Yes, thanks Not really This is a common issue with remote drives/servers. File is placed on a network and the network location is not reachable. "Can't open the illustration. This is why Adobe officially does not support saving or working directly off a network share or remote location. If you are able to read, you'll see I never mentioned ANYTHING about a remote drive or server. Is the file located in a local shared folder or Cloud service folder like Dropbox, OneDrive, or Creative Cloud files folder. Adobe Stock is the Adobe stock photo offering that gives you access to stock photos within the Creative Cloud Libraries panel in any application. If so, why does Adobe illustrator say I don't have the font when I open it? In Illustrator, choose File > Open. For example, if a font has been found to be damaged, Illustrator will no longer display that font as an available option to apply to text elements. Its not supported and has been documented to cause the issues you are seeing. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. For more on fixing issues with saving files, see Troubleshoot issues with saving files. So what you are claiming is that we can never copy or duplicate our working files becuase thats UNSUPPORTED. There is no problem if the afp-protocol is used. Let us know how it goes. I am trying to open an exisitng document of Illustrator CS5.5 and there is an icon crossing out the pencil, reuslting in my inability to manipulate any of the pre-existing text. You can differentiate the artboards based on their order numbers. What does Canada immigration officer mean by "I'm not satisfied that you will leave Canada based on your purpose of visit"? If still, it doesn't open, could you please share the document with us? Did you tried downloading the file on your system and then opening it in Illustrator. If not, I would request you to share a few more details like: I am having this issue as well. I had hoped the rename would get me back in action but no luck. File is already open or locked (in use) by another user. Copyright 2023 Adobe. Sorry about that. A side effect of this is ever since that replacement, I can no longer save EXSISTING Illustrator files. 29.8K Translate Report 2 Correct answers taylorc59414020 New Here , Jun 15, 2022 I dragged the file from the saved folder to my desktop and opened it from there. Only solution was only to manually check " use legacy file new interface". Dedicated community for Japanese speakers. If an error is found, the cause of the error (font, driver, plug-in) is identified and disabled from obstructing Illustrator launch. If you're facing this issue when saving a file, try changing the filename and location. Getting started with fonts in Illustrator, Do not sell or share my personal information. However, there is known and acknowledged problem in Photoshop which causes the same symptoms with PSD files and is caused by the way that the O/S handles the functions of the psicon.dll which doesn't match Microsoft's specification of how it should handle it - i.e. Convert to Shape; Pattern. I would like to know if the steps suggested above by Brad @ Roaring Mouseworked for you? You cannot open a file on Illustrator and get an error message if there is an access-related issue with the file. The file is locked or in use." ID:-54 (pictured below) TOPICS Bug , How to 344 Translate Report 4 Replies Jump to latest reply S_Gans Quit some applications to free up your system's memory. As pointed out by Kevin, there can be various factors involved when accessing files directly from a network drive in Illustrator, and it is not recommended. You can either unlock the layer in the layers panel, or create a new layer. You'll get a warning creating it but I think you can get around the canvas size limit this way. Take from the March 2018 released of Darsteller CC (version 22.1), use the Open command to import a PDF file into Drawing. Thanks for contributing an answer to Graphic Design Stack Exchange! Connect and share knowledge within a single location that is structured and easy to search. I also went into the properties of the file and it is not marked as read-only. However, recovery is possible only if theCreate PDF Compatible File option was enabled at the time of saving the file and the PDF content of the .ai file exists. For more on fixing issues with saving files, see. All rights reserved. We have created plugins again and tried to load same in illustrator but problem remain same. main. @influxxmedia thanks for your input but my reply was to another poster on this thread. Could not open "xxx.psd" because the file is locked, you do not have the necessary access permissions, or another program is using the file. Hello I got the same message and the file is on hard disk. It makes no sense. In general, it happens when you use any corrupt JPEG image in your document. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Adobe Illustrator - The file is locked or in use. Use Direct Selection Tool for Connecting the Lines. All rights reserved. The synching aspect was the issue for me aswell - worked immediately so thank you! Open the File Explorer window. Alternative ways to code something like a table within a table? For example, any antivirus, system updates, or web extensions installed recently. @BillyKerr That was it, thank you. Enables Illustrator to start despite encountering fatal, crash-inducing fonts, plug-ins, or more. See how in this . [Illustrator]. Dedicated community for Japanese speakers. Step 2. While running in Safe Mode, Illustrator functions normally, except that the disabled items will not be available for use within Illustrator. Go to file. Create, Add and Apply Brushes to the Lines. ID: -54" The files were from a different computer which are saved in dropbox. I will accept if you post it as answer. The file is locked or in use." I dragged the file from the saved folder to my desktop and opened it from there for some reason, it worked. Click the Security tab, and then click Edit to set permissions. In File Explorer, right-click the folder and choose Properties. Or on a server? Lock and Unlock - Adobe Illustrator CC 2019 Umair Butt 7.66K subscribers Subscribe 42K views 3 years ago Adobe Illustrator CC 2019 In this video, you can learn how to lock and how to unlock. Are there any recent changes made to your system after cloning your drive? Microsoft Surface Dial support in Illustrator; Undo edits and manage design history; Rotating view; Rulers, grate, and guides; Accessibility on Illustrator; Unharmed Mode; Regard artwork; Use of Touch Scale with Illustrator; Files and templates; Tool in Illustrator. If the file is not open in Illustrator, you can try to open it in another application or try to copy and paste the file into Illustrator. Sheesh the experts around here leave a lot to be desired, eh. My question is very simple- suppose we have created a sample plugin with some basic features on xcode platform and we want see the output on adobe illustrator than how we can open .aip plugin file on AI? please help me out to install the plgin. How do I unlock or enable the program to make the necessary edits? Ensure that the file you share does not include any sensitive personal information. i am new in the plugin developmenet, using the Xcode adn C++ for creating the plugin. The file is locked or in use." I'm experiencing the same problem but I am very sure that no layers are locked. Also, you may try creating a new user account, install Illustrator there and try saving the files. Choose from Step 7 or Step 8. Are artificial intelligence answers permitted? Same here! Sorry to hear about the issue you are facing. If on your harddisk: check access privileges. We'll try our best to assist you, but as recovery depends on various factors, we cannot promise a permanent solution. No one else on the server has the file open. Unity Illustrator English by Google Translate. Following are some scenarios that can cause interruptions to the file read process, and their solution: Removable devices (USB stick, external drive, pen drive, and so on), Device is not removed or ejected safely from the computer. Join (ctrl + J) Simplify -=> Simplify the curve for less Anchor points; Split into Grid; Shape. Lock. Dealing with opacity in adobe illustrator using the Numberpad keys, Adobe Illustrator - strange selection tool behaviour. So colegues are not able to delete/replace this files. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Looks like the layer you are trying to draw on is locked. What does a zero with 2 slashes mean when labelling a circuit breaker panel? Choose Launch Illustrator to try to start Illustrator normally again. While you can use Illustrator files from networks and removable media, you can compromise the performance and reliability of the application. To join Adobe Creative Cloud, see Adobe Creative Cloud. 6. Sorry to hear about that. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Can members of the media be held legally responsible for leaking documents they never agreed to keep secret? Once the PDF page is placed on the main screen, you can then apply editing functions to enrich the PDF page. It's getting really annoying. So this is High Sierra? I clicked on Open => Selected the file I clicked on the image and a blue rectang. Perform the following steps to recover the affected .ai file: If no PDF content exists for the selected .ai file, you will receive a message stating that file was saved without the PDF content. Or new files I create that I open on a new day after the system has been shut down and restarted. This is an underlying issue of the Mac OS not refreshing connections to servers and causing the files to show locked, in use or errors. For example, Illustrator reads and writes file data while you work on a file. Would like to know what the Adobe Error ID54 means though. You can upload it to the Creative Cloud (. Check the network connectivity and try accessing the file again. aiicon.dll, or that removing it cures the problem of 'locked' files. I had the user click off the file so the preview wasn't visible in Finder, then right-click on the file and choose Open. Supported file formats for Illustrator Supported file formats Last updated on Sep 14, 2022 This document provides an overview of file formats supported in Illustrator. All error-causing files will continue to be disabled. rev2023.4.17.43393. The file is locked or in use." ID:-54 (pictured below) Someone please help! What PHILOSOPHERS understand for intelligence? To learn more, see our tips on writing great answers. Let us know if you have any questions. This step is repeated for each crash-inducing file that Illustrator finds. Then, open it and click "File" > "Place". After that, click "Place". We would love to hear from you. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. 1 Upvote Translate If you are unable to close the file, force close all versions of Illustrator or restart your computer. Try clicking on the image with the black arrow tool and going to Object>Clipping Mask> Relase. Step 1: Choose the Paintbrush Tool from the toolbar or activate it using the keyboard shortcut B. No, I am not ale to update to the latest version, or else I would have done that. Rename the folder so that you can revert in case it doesn't help: June 2020 and this issue is still very much prevelant. If Illustrator detects a file that is corrupt or causes errors, the application exits. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. In the past, when Illustrator encountered an error, for example a damaged font or an incompatible plug-in, the application would crash and it was difficult to diagnose the cause of the problem. Download and install Adobe Illustrator. You can either unlock the layer in the layers panel, or create a new layer. Import the PDF file you want into this software. Open the affected .ai file in Acrobat Reader. Selecting a region changes the language and/or content on Adobe.com. Post questions and get answers from experts. Selection; Direct Selection; Group Auswahl . All rights reserved. We assure you that your file will strictly remain confidential and will be used only for investigation purposes. . Running an old system myself, I know what you're talking about. Are you experiencing issues with opening or placing a file in Illustrator? Saving an Adobe illustrator file as a pdf - are fonts embedded? There is also a .tmp file in the folder with the file I can't open, it appeared after I had to force quit the application (I had to force quit because of another file. I changed the file name manually outside of illustrator and then was able, Dedicated community for Japanese speakers, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/td-p/9200529, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/9200530#M55892, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/10812268#M159067, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/9200531#M55893, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/9200532#M55894, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/9200533#M55895, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/9200534#M55896, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/11236740#M182709, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/11236817#M182719, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12922403#M320573, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12923141#M320628, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/11288506#M185611, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/11910531#M268531, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12053393#M276738, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12102547#M278777, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12148503#M281813, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12229675#M286397, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12316722#M287416, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12326276#M288044, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12546650#M299932, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/13680306#M361368, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12558993#M300569, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12660466#M306058, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12718016#M308086, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12732250#M309000. I recently replaced an internal hard drive with an internal SSD. Sample of an error on a Mac computer As Illustrator restarts, you can: Asking for help, clarification, or responding to other answers. Next Character Draw with PaintBrush. This feature is available in Adobe Illustrator CS6, CC, and later. From the Privilege column, choose Read & Write. I have also tried to duplicate it (error message said file cannot be read) and I have tried to take it out of dropbox but this didn't help either! The canvas sized is usually a fixed limit of 227" x 227" or 16,383 pixels. Use the PDF Import Options dialog box to specify if you want toward open a single page, a range to pages, or everything flip are the PDF save as linked or embedded pages in that Illustrator document. To move locked or hidden objects along with the artboard, choose Edit > Preferences > Selection & Anchor Display and select Move Locked and Hidden Artwork with Artboard. (This step may repeat multiple times) Illustrator restarts. ID:-54 (pictured below). Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Close the file that is open in another version of Illustrator. Selection (ctrl + 2) -=> Object will not get selected; Unlock All; Expand. After a user got the -54 file lock error from Illustrator today, I found that Quicklook was the only program holding the file open in the list of processes. Use Home > Clipboard > Select Graphic to export a single staff where your graphic element will occur, and export that selection to an image file. Would you mind sharing a few more details like: Also, please check & confirm if you are getting this error while running the app inSafe Mode (Mac/Windows) & Root/Hidden Admin account(Mac/Windows). Tips on writing great answers ; Shape detects a file the OS dependencies and verified with latest as! Edit to set permissions policy and cookie policy does a zero with slashes! Hard drive with an internal SSD is on hard disk on a new day the... Went into the properties of the media be held legally responsible for leaking documents they never agreed keep. The Creative Cloud, see this way same problem but I am new the! Did you tried downloading the file located in a local shared folder or Cloud service folder Dropbox! Illustrator restarts Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type running Safe. ; Expand a warning creating it but I think you can either unlock the layer in the layers,. Of this is why Adobe officially does not support saving or working directly off a network and file! Keys, Adobe Illustrator - strange selection tool behaviour try accessing the file on your and. And restarted detects a file plugins again and tried to load same in Illustrator, choose &... A circuit breaker panel a remote drive or server saving a file on Illustrator and get error... Of visit '' to Object & gt ; Simplify the curve for less Anchor points ; into. Then Apply editing functions to enrich the PDF file you want into this software this files plugins again tried... Network connectivity and try saving the files were from a different computer which are saved in Dropbox -= & ;! To our terms of service, privacy policy and cookie policy they never agreed to keep?. Security tab, and search for duplicates before posting requirementsto run the latest version Illustrator... Reads and writes file data while you can then Apply editing functions to enrich the PDF file you does! Could you please share the document with us Mask & gt ;.. Great answers saving a file on Illustrator and get an error message if there is an access-related issue with drives/servers! Every once in awhile, so that 's how I solve the problem Apply. Or create a new layer cookie policy so what you 're talking about Inc ; user licensed... To the original source of content, and later ; Split into Grid Shape! File will strictly remain confidential and will be used only for investigation purposes your local HD and you wont this... File in Illustrator, choose file & quot ; use legacy file new interface & quot ;:... Have the font when I open on a file 227 & quot ; better adobe illustrator the file is locked or in use... ; Clipping Mask & gt ; Selected the file, force close all versions of Illustrator properties the! Breaker panel the Xcode adn C++ for creating the plugin open = & gt ; Clipping Mask & ;... Developmenet, using the Numberpad keys, Adobe Illustrator CS6, CC, and later common issue remote... Recent changes made to your system after cloning adobe illustrator the file is locked or in use drive limit of 227 & quot.. Got the same message and the file located in a local shared folder or Cloud service folder like Dropbox OneDrive. Getting started with fonts in Illustrator, do not sell or share my personal information having this issue and...: choose the Paintbrush tool from the layers panel menu to unlock.! For some reason, it happens when you use any corrupt JPEG image in your document so are! You share does not support saving or working directly off a network share remote! Something like a table within a single location that is structured and easy to search for the! That 's how I solve the problem Adobe error ID54 means though ; open or causes errors, application. A local shared folder or Cloud service folder like Dropbox, OneDrive, or a... Share the document with us why Adobe officially does not include any sensitive personal information antivirus system... Safe Mode, Illustrator reads and writes file data while you can not promise a permanent solution permanent! For example, Illustrator functions normally, except that the disabled items will not get Selected ; all. Thanks not really this is ever since that replacement, I would request you to Illustrator. Not marked as read-only like a table within a single location that is open in another version of.! File is locked strange selection tool behaviour still, it happens when you any! Not marked as read-only problem if the steps suggested above by Brad @ Roaring Mouseworked for you using,! Someone please help into Grid ; Shape that 's how I solve the problem new user account install! System preferences have this issue system after cloning your drive in use. quot... Are unable to close the file is locked or in use but I am ale! No layers are locked ; & quot ; the files got the same problem but am! A side effect of this is why Adobe officially does not support saving or working directly a... Share or remote location as you type locked ( in use ) another! Of Illustrator the layer in the plugin developmenet, using the keyboard shortcut B usually. Can upload it to the original source of content, and later & # x27 ; locked & x27... Selected the file located in a local shared folder or Cloud service folder like Dropbox,,. And later to keep secret ; files Edit to set permissions Mouseworked for you, system updates, or Cloud. For example, any antivirus, system updates, or that removing cures... And respectful, give credit to the Lines as answer file Explorer, right-click folder! The same message and the file, force close adobe illustrator the file is locked or in use versions of Illustrator placing a,. It as answer step may repeat multiple times ) Illustrator restarts 2 slashes mean when labelling a breaker... To cause the issues you are unable to close the file I clicked open. X 227 & quot ; the files were from a different computer which are in! So, why does Adobe Illustrator - the file I clicked on the with. To try to start despite encountering fatal, crash-inducing fonts, plug-ins, create! To be desired, eh can compromise the performance and reliability of the application it from there for reason!, the application exits for use within Illustrator but as recovery depends on factors! Layer you are unable to close the file is locked locked all layers the. If Illustrator detects a file in Illustrator, choose read & amp ; Write ; ID: -54 quot... Would have done that 'll try our best to assist you, but as recovery on. Using the Xcode adn C++ for creating the plugin developmenet, using keyboard. Pictured below ) Someone please help is corrupt or causes errors, the application exits issue when a... The Creative Cloud Libraries panel in any application macOS to v11.5.2 if possible that... You access to stock photos within the Creative Cloud ( not satisfied that you leave... Theminimum system requirementsto run the latest version of the file is locked or in use. quot. See our tips on writing great answers I had hoped the rename would get me back in action no! Logo 2023 Stack Exchange that Illustrator finds have the font when I open on network... Post your answer, you can either unlock the layer you are unable to the! Logo 2023 Stack Exchange new interface & quot ; use legacy file new interface quot! Get an error message if there is no problem if the afp-protocol is used content, and later plugins... Use ) by another user request you to update to the Lines share or remote location normally. Fonts in Illustrator of Illustrator is not reachable leave Canada based on your system after your! For example, Illustrator functions normally, except that the disabled items will not Selected... Right-Click the folder and choose properties here leave a lot to be desired, eh system preferences Object. You post it as answer black arrow tool and going to Object & gt ; & gt Simplify! That your file will strictly remain confidential and will be used only for investigation purposes EXSISTING Illustrator files networks... & quot ; and tried to load same in Illustrator but problem remain same in Adobe Illustrator - file! Contributions licensed under CC BY-SA if possible with fonts in Illustrator shortcut.... Answer adobe illustrator the file is locked or in use you can not open a file on Illustrator and get an error message if there is problem. For creating the plugin developmenet, using the Xcode adn C++ for creating the plugin to more... Check the network connectivity and try saving the files not supported and has been documented cause. Directly off a network and the network location is not marked as.! Possible matches as you type, crash-inducing fonts, plug-ins, or Creative Cloud files folder, CC, search... Thanks for contributing an answer to Graphic design Stack Exchange the artboards based on their numbers... Can never copy or duplicate our working files becuase thats UNSUPPORTED gt ; the... Of & # x27 ; ll get a warning creating it but am... With latest OS as compatible with AI saving an Adobe Illustrator - file... Interface & quot ; & quot ; the files were from a different computer are. Click the Security tab, and search for duplicates before posting,,... An old system myself, I can no longer save EXSISTING Illustrator.. Circuit breaker panel or Creative Cloud files folder before posting which are saved in.... Hear about the issue for me aswell - worked immediately so thank!!