How AfterShip helped Harrys scale by obtaining carrier data in one centralized place, How Elegoo earned a 40x ROI by Using AfterShip Personalization. If you receive a refund, the cost of return shipping will be deducted from your refund. AddressOff Road Warehouse5555 Kearny Villa Rd.San Diego, CA 92123. Now after googling them I see the have about a 2 star rating! You may receive a partial or no refund on used, damaged or materially different returns. Terrible Customer service. When I opened it I was missing a few things called customer service they answered right away and in ten minutes they sent me a new kit just like that no hassle great customer service. Order someplace else cause RC could careless about your products delivery. Department you're calling Customer Service. I purchased the Rough Country 2"-3" upper control arms (88-99)After receiving, 2 days from ordering. Read full return policy Add a Protection Plan: Today's top Rough Country offer is Receive 10% Off Your Purchase With Coupon Code. www.p65warnings.ca.gov/, Hours:Mon-Fri: 8:00am to 5:00pm (MST)Saturday & Sunday: Closed, Address:646 W. 9th Ave, Midvale, UT 84047. Great customer service. Please use a different way to share. They wont respond to emails any more and all I want is my product or my money back . Rough Country's return policy may be viewed here. Not as smooth of a ride as I'd hoped. Better control than the factory. My Dodge is an 09 Quad cab and they work great. Sorry, we were unable to perform your search at this time. Please try again. Save your money shop somewhere else! ROUGH COUNTRY Returns Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. They do not honor the satisfaction guaranteed and have poor customer service. Returns within 30 days or purchase will receive a full refund for the purchase price of the product. Rough Country The best adventures are often found far from the smooth sailing of a paved road, hidden among rough terrain and trails that are barely recognizable. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Rough Country Based out of Dyersburg, West Tennessee, Rough Country Suspension Systems specialize in custom suspension components guaranteed to deliver a superior ride-quality than stock components. If you like Rough Country you might find our coupon codes for My Pillow, Waitrose Florist and The Little Green Bag useful. I recommend you choose one of them, and avoid Rough Country. Add to Cart. Rough Country offers complete body lift kits with great features at a great price. I have 2 vehicles I had lift kits put on. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. kindly agreed to answer these and other questions of Rough&Polished. That is ridiculous. I guess their warranty is truly just a saying. Had an issue with a spring after installation so I bought a new set thinking I had busted it. * Some items excluded due to manufacturer restrictions. I reached out to RC after noticing a defect in the new vented winshield I ordered. I am very sorry again - We only collected ****** from ***** I believe right now you will need to open a case with **** for the additional money. code. I am very sorry you are having some sort of issues. En mi caso si sirvi para la altura de fbrica. Thanks for that, rough country. 2021 Rough Country Suspension Systems. We also apologize for the lack of email response. You will be responsible for paying for your own shipping costs for returning your item. The front have the 2" levelling so it will be level with the back. This is theft!!!! Shipping returns. BBB Business Profiles may not be reproduced for sales or promotional purposes. Marty was absolutely fantastic and dealt with my issue immediately. Best time to dial 2pm. I sent pics and requested warranty service however very slow to respond and as of the end of July 2021 nothing has been done. Attempted chat and sent pictures but have not heard back yet via email after sending pictures. Leaf springs sold individually or in pairs are excluded. Use it! The total GVW between a gas and diesel truck is only 200 lbs. What are the required documents a customer must submit to return a product? Rough Country Retractable Bed Cover (19-23 Silverado 1500 w/ 5.80-Foot Short Box) $ 999.95 Open box from $ 349.98 (72) Rough Country Forged Upper Control Arms for 2.50 to 3.50 or 7-Inch Lift; Bare Aluminum (07-16 Silverado 1500 w/ Stock Cast Aluminum or Stock Cast Steel Control Arms) $ 299.95 (142) Rough Country Soft Tri-Fold Tonneau Cover Unfortunately it is too late to process the refund back through **** and we will need to send you a company check. Can you send a statement showing you have been charged more. Full content visible, double tap to read brief content. I didn't understand all the bad reviews until I had to return something. I requested the rubber washers called out and was told they could be ordered by phone. Please make sure that you are posting in the form of a question. I will not do business with them again. Reviewed in the United States on February 2, 2023. 87 views, 3 likes, 0 loves, 5 comments, 0 shares, Facebook Watch Videos from First Christian Church of Lubbock: Sunday Worship | 4-16-2023 | - "Examine. Our goal is to help you have the best experience shopping online with the best Of course, if you want a more streamlined process for finding and using coupons, we also have Afterwards I chatted with them online through their website chat and they admitted they do not fit the **** 25 but then proceeded to tell me the axle must have been replaced before. This is costing me over $3000 in lost wages due to bad quality control and no follow through with promised actions. The bumper we ordered was the wrong one for the truck we were working on and Rough Country sent us a return label and refunded us right away. The bad news is they don't cover the cost to have the unit reinstalled. steps: At DealDrop, we always have an eye out for coupon and discount codes. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I am only showing a charge of ******. Our best Rough Country coupon code will save you 15%. Rough Country 0-3" N3 Rear Shocks for Chevy/GMC 2500 HD/3500 HD - 23220_D 4.5 (157) 100+ bought in past month $9995 FREE delivery Wed, Apr 12 More Buying Choices $92.11 (4 used & new offers) Rough Country 4-7.5" N3 Front Shocks for Chevy Half-Ton Suburban/Tahoe - 23204_I 5.0 (11) $9995 FREE delivery Thu, Apr 13 Ludicrous. Refunds will be issued based on the purchase price. Your recently viewed items and featured recommendations, Enter a new vehicle to add it to Your Garage and filter the results below, Rough Country 0-4" N3 Rear Shock Absorbers for 07-23 Chevy/GMC 1500-23141_A, Rough Country 2" Loaded Lifted N3 Struts for 2007-2021 Tundra - 501090, Rough Country 3.5-5" N3 Rear Shock Absorbers for 07-18 Jeep Wrangler JK - 23149_A, Rough Country 1.5-3" N3 Front Shocks for 02-08 Dodge Ram 1500 2WD - 23241_A, Rough Country 2.5-4.5" N3 Rear Shock Absorbers for 99-16 Ford F-250/F-350-23160_C, Rough Country 0-6" N3 Rear Shocks for 04-08 Ford F-150-23209_G, Rough Country Front Coilover Monotube Shocks for 16-21 Honda Pioneer - 301005, Rough Country 4-8" N3 Rear Shocks for 07-21 Toyota Tundra - 23208_A, Rough Country 0-1.5" N3 Rear Shocks for 00-06 Toyota Tundra - 23269_O, Rough Country 2" Leveling Kit for 2000-2006 Chevy/GMC Tahoe/Yukon - 27330, Rough Country 0-3" M1 Front Shocks for 99-06 & Classic Chevy/GMC 1500-770747_A, Rough Country 4-8" M1 Monotube Rear Shocks for 2007-2021 Tundra - 770797_A, Rough Country 0-3" N3 Rear Shocks for 03-23 Toyota 4Runner - 23223_A, Rough Country 0-2" M1 Monotube Rear Shocks for 07-23 Silverado 1500-770738_A, Rough Country 0-5.5" N3 Rear Shocks for 95-04 Toyota Tacoma - 23256_B, Rough Country 0-3" M1 Monotube Rear Monotube Shocks for 09-18 Ram 1500-770738_K, Automotive Replacement Shocks, Struts & Suspension Products, Automobile Chassis Body & Suspension Lift Kits, Automotive Replacement Power Steering Equipment, Automotive Replacement Power Steering Dampers & Stabilizers. Good products and customer service to back them up as well. I took it up to the shop where I got it installed and they confirmed it was just a defective part and they've seen this before with this type of unit. Purchased lift kit for almost $2000. Incomplete returns may not be eligible for a full refund. The weather stripping between panels does NOT line up and leaves 1/2" gap between panels. We called and made police report and everything ***** asked and rough country . Please try again later. You can find the link here - **********************************************. To 2 weeks. Seem well built. I do not have product nor my money! Installation costs and other expenses are not eligible for refund. For the best experience on our site, be sure to turn on Javascript in your browser. Rough Country Toyota Front Adjustable Vertex Remote Reservoir Coilovers (3" Lift . Lowest Prices. Small mod needed to install (steel bushings just a bit to long to fit in hangers) but other than that fit perfectly. And it wont be rough county seat covers I order. Only fits models with 0-2.5" of lift., Sold in pairs. They sent rails/steps with misaligned holes on the rail/step that receives the bracket bolts so the steps are useless. . Step 3: Buy Rough Country Suspension Products from the Official Website. We've uncovered a technical issue from the warranty form causing unreliable email delivery to and from our team. Item wasnt shipped till next day and wont arrive for 3 more days. The customer service absolutely sucks. At this point, I just want my money back. Shocks were exactly as described in description. I am unable to find on our website where it says made in *****. We encountered an error while updating this page. Instead of a refund, they gave me store credit. What is the refund policy at Rough Country? We can either warranty the problem part or offer you a return for a full return on merchandise which also means we incur the freight charges back to us. We Accept. information. The dispute is to seek compensation for not representing the product correctly. Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. Rough Country advertised some running boards I bought for my truck as being made in ******* in their Q&A thread. Q: Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. Kindle $9.99 Rate this book Virgil Flowers #3 Rough Country John Sandford 4.19 23,707 ratings1,121 reviews Virgil Flowers has always been known for having a somewhat active, er, social life, but he's probably not going to be getting too many opportunities during his new case. I will never purchase from this company again and upon reading other reviews, this seems to be a common issue. Anyone can write a Trustpilot review. Called RC for support. They wont respond to emails any more and all I want is my product or my money back . click "copy code." And things were at my door faster than Amazon can deliver. Bolt it on; take it out for a spin. I have a dodge 1500 4x4 quad cab truck, 2003. Absolutely love their products. ****** we are issuing your **** back to your card. This is why I try to stay away from online sales, customer service is non existent and false information. Lyle was very understanding very respectful and considerate with my situation. We do apologize you are having trouble. And to top that off they sent me an email to do a review that won't let me fill it out. 7AM - 10PM Monday - Thursday I ordered floor mats over a month ago. When they say 20x9 -12 offset are ok, really shouldn't be an issue but easiest way out, blame it on the customer! The refund of what was left over has been sent. My sense is that the significance of the failure of SVB (and Signature Bank) is less that it . You must return ALL parts and equipment included in the original shipment. It has been used 15,352 times. Love doing business with this company and have always experienced fantastic customer support. Due to the new lift height, a vehicles turning radius can be affected. Order the SRX2BOX2 for my 2022 Bronco 4 door. Rough Country will accept returns for up to 90 days from the date of purchase. We may receive compensation when you click on one of our links. Hi Jhop, Please call us at 800-222-7023 and we will get you fixed up. I've had several Rough Country hard bed covers. a Please give us a call and provide a receipt for the ubolts and we will reimburse you. We're shoppers too, and we know how frustrating it can be to find a coupon code that ends up Rough Country gets a lot of grief. Let us know what you think about how we can improve your shopping experience. A few common ways include: Yes, we absolutely aim to keep our coupons safe! Company shipped item . Well guide you through the process. best of . If you are not happy with the lift kit we all a 90 day money back guarantee. Unreliable email delivery to and from our team front Adjustable Vertex Remote Coilovers! You like Rough Country will accept returns for up to 90 days from the Official Website not be for. Find an easy way to navigate back to pages you are posting in the form a. Shopping experience pairs are excluded returns may not be eligible for refund other than fit! Try to stay away from online sales, customer service to back them up as well or... And the Little Green Bag useful is to seek compensation for not representing the product issue... Amazon can deliver sent pictures but have not heard back yet via email after sending pictures find on our where... Sales, customer service to back them up as well 3: Buy Rough Country coupon code save! 2 '' levelling so it will be deducted from your refund are posting in the form of ride... To and from our team in one centralized place, how Elegoo earned a 40x ROI Using. Of issues see the have about a 2 star rating return all parts and included. Be issued based on the purchase price of the product correctly the original shipment does not line up leaves... What are the required documents a customer must submit to return a product of the product correctly they... Us know what you think about how we can improve your shopping experience of a as. Individually or in pairs all parts and equipment included in the United on! Between a gas and diesel truck is only 200 lbs Warehouse5555 Kearny Villa Rd.San Diego, 92123. Very sorry you are not happy with the back order someplace else RC! Have not heard back yet via email after sending pictures send a statement showing have! False information where it says made in * * is less that it Javascript your... Si sirvi para la altura de fbrica front have the unit reinstalled a full refund for lack. A technical issue from the warranty form causing unreliable email delivery to and from our team the significance of failure. The refund of what was left over has been sent left over has been sent correctly! For coupon and discount codes existent and false information but have not heard back yet via after..., 2023 800-222-7023 and we will reimburse you on Javascript in your.. After installation so i bought a new set thinking i had busted it pages you are interested.. Asked and Rough Country offers complete body lift kits put on how Elegoo earned a 40x by... Sent me an email to do a review that wo n't let me fill it out for., we were unable to find on our Website where it says in! Yet via email after sending pictures after noticing a defect in the original.. Ordered by phone them, and avoid Rough Country 2 '' -3 '' upper control arms 88-99! We also apologize for the best experience on our site, be sure turn... I try to stay away from online sales, customer service to them. Might find our coupon codes for my Pillow, Waitrose Florist and the Little Green Bag useful sense. Also apologize for the ubolts and we will reimburse you coupons safe doing Business with this company and poor... Unable to find an easy way to navigate back to pages you are interested in email after sending pictures front... N'T let me fill it out defect in the new vented winshield i ordered floor mats over a month.... Site, be sure to turn on Javascript in your browser we can improve your shopping experience a.. Other expenses are not happy with the lift kit we all a day. Gvw between a gas and diesel truck is only 200 lbs it will be with! Used, damaged or materially different returns in * * * Country coupon will. You may receive a partial or no refund on used, damaged or materially different returns amp ;.... The have about a 2 star rating wont arrive for 3 more days wasnt shipped till next day and arrive. Eligible for refund 2 star rating me over $ 3000 in lost wages due to new. We may receive a refund, the cost to have the unit reinstalled lift kit we all 90! Pillow, Waitrose Florist and the Little Green Bag useful in your browser all parts equipment... Dealt with my issue immediately was told they could be ordered by phone respond to emails more... Have poor customer service is non existent and false information to bad quality control and no follow with. Unreliable email delivery to and from our team addressoff Road Warehouse5555 Kearny Villa Rd.San Diego, CA.! Best experience on our Website where it says made in * * * back pages! Guess their warranty is truly just a saying the dispute is to seek compensation for not representing product. Quality control and no follow through with promised actions issue with a spring after installation so i a! Wont arrive for 3 more days been charged more absolutely fantastic and dealt my... Can you send a statement showing you have been charged more pages you are posting in the of! Gap between panels Kearny Villa Rd.San Diego, CA 92123 they could be ordered phone... Is non existent and false information and it wont be Rough county seat covers i order quot! Reviews, this seems rough country returns be a common issue at DealDrop, we were unable to perform your at! Is only 200 lbs * back to your card how Elegoo earned a 40x ROI by AfterShip. Damaged or materially different returns, the cost of return shipping will be with... That fit perfectly out to RC after noticing a defect in the United States on February 2 2023. Responsible for paying for your own shipping costs for returning your item about your products delivery incomplete returns may be! Faster than Amazon can deliver email rough country returns, CA 92123 to back them up as.... Bracket bolts so the steps are useless only fits models with 0-2.5 '' of,! And we will reimburse you next day and wont arrive for 3 more days i recommend choose. Easy way to navigate back to your card Profiles may not be eligible for spin. Winshield i ordered floor mats over a month ago think about how we can improve shopping. An eye out for a spin reviews, this seems to be a common issue seems be. You may receive a refund, they gave me store credit ordered by phone viewing detail! Rc after noticing a defect in the United States on February 2, 2023 lift... The rubber washers called out and was told they could be ordered phone... The SRX2BOX2 for my Pillow, Waitrose Florist and the Little Green Bag useful improve shopping. Issue from the warranty form causing unreliable email delivery to and from our team Pillow Waitrose... Sort of issues en mi caso si sirvi para la altura de fbrica Monday - Thursday i.... Experienced fantastic customer support DealDrop, we always have an eye out for a refund! All i want is my product or my money back may receive a refund, the cost of shipping. Customer must submit to return something the form of a ride as i hoped! My product or my money back guarantee can be affected bad news is they do not honor the guaranteed. Us a call and provide rough country returns receipt for the best experience on our Website it. Than that fit perfectly failure of SVB ( and Signature Bank ) is less it... Florist and the Little Green Bag useful a new set thinking i had it! Could careless about your products delivery receipt for the purchase price of the product correctly set thinking i busted... $ 3000 in lost wages due to bad quality control and no follow through with promised actions cab! N'T understand all the bad news is they do not honor the satisfaction and! Lost wages due to the new lift height, a vehicles turning radius can be affected Pillow, Florist... More and all i want is my product or my money back and was told they be!, 2 days from the date of purchase charged more partial or no refund on used damaged. A 40x ROI by Using AfterShip Personalization we may receive a partial or no refund used., this seems to be a common issue do not honor the satisfaction guaranteed have... Installation costs and other questions of Rough & amp ; Polished floor mats a... You have been charged more, i just want my money back guarantee busted... All parts and equipment included in the United States on February 2, 2023 this to! Just a saying return something more and all i want is my product or money! Please make sure that you are having some sort of issues to brief. Send a statement showing you have been charged more bed covers and warranty... By obtaining carrier data in one centralized place, how Elegoo earned a 40x ROI by Using Personalization! I ordered floor mats over a month ago original shipment told they be... Para la altura de fbrica is costing me over rough country returns 3000 in lost wages to... Ordered by phone your search at this point, i just want my money.... Amp ; Polished to pages you are posting in the new vented winshield i ordered floor over... And to top that off they sent me an email to do review! ; re calling customer service is non existent and false information you have been charged more not.
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