However, Maestro's Steakhouse failed to live up to its fine dining reputation. The quality of the food to the quality of the staff. A wonderful evening last night at Mastros in San Francisco. Athletic apparel, jerseys, hats, beanies . Needless to say we will not be returning. My husband talked to the manager and he was very nice and offered to take the gratuity off but at that point we were done and wanted to leave. Very friendly hosts upon arrival. Incredible place! Conversation was challenging. Luckily they were on the tail end of their dinner when we arrived. Sides included garlic mashed as well as an iceberg wedge. Food is outstanding. It was our first time there was a great time. I will not come again. Ambiance is great, live music and service is excellent. Im not even exaggerating. Unfortunately, the main course, a 32-ounce tomahawk steak, was also a letdown. Went for my birthday and the overall dining experience was pleasurable. The steak however was awful. My favorite place we keep going and going .. no other steak house I love. Thank you for your great service! Decent steak and soupy lobster mashed potatoes. On level 2 , this appeared to be live music , party floor and level 3 was more of the restaurant we had hoped for , and we were put on a table there .. Incredible place! I truly enjoyed the truffle butter sauteed wild mushrooms and creamed spinach side dishes. For Private Dining Inquiries, contact Brittney Fear at bfear@ldry.com, Banquet, Bar/Lounge, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine, Reviews can only be made by diners who have eaten at this restaurant. Waiter was quick to arrive. Service very slow Thank you for two great dinners. Very attentive, knowledgeable and most of all went above and beyond catering to us. I cannot recommend this establishment for those seeking an exceptional dining experience. Music too loud. Clothing emitting offensive odors is not permitted to be worn anywhere on the property. Had a good Valentines Day dinner! The food was amazing the wine was amazing, Ovarall OK I highly recommend Mastros Restaurant you will want to come back for more! We have been to Mastros before in other states and this one was by far the worst! Service was appalling at the beginning. The porterhouse, dessert and even down to the bread was amazing. MonThu, Sun 5:00 pm9:00 pm Food was just ok. We appreciated him knowing it was our anniversary and gave us a nice dessert. Then we got water after 15 minutes at the table and drinks 25 minutes after being seated. The food was incredible and so was the service. Thank you for your great service! The pork chops and sea bass were very good. The portions were overwhelming. I guess ok since we did eat the oysters. Service was appalling at the beginning. No excessively revealing clothing will be allowed. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Book now at Mastro's Steakhouse - San Francisco in San Francisco, CA. Conversation was challenging. The food was not nearly as good as I my past experiences. Consequently, the boys arrived wearing button-up shirts and slacks, expecting an upscale atmosphere. Food nothing special, the Steak was salty. *Items may be served raw or undercooked. To top it off, my mother in law said she will not be coming back. The accompanying sides were not only excessively large but also mediocre in taste. Again, waited for 10-15 minutes and manager was flagged to bring dessert and take payment. We noticed there was a Mastros on the next block. 399 Geary St., San Francisco. Been supporting Mastros since they opened the first one in Phoenix. We found it to be sinewy and riddled with fat, detracting from the overall enjoyment of the dish. Musician was super talented. MonFri 5:00 pm10:00 pm The worst part was because we were group of 6 they automatically added 20% gratuity. There was a good $100 worth of food we had hoped to enjoy! Very friendly hosts upon arrival. Tell me why we got sat on the 3rd floor close to the kitchen. Its become a favorite place for special celebrations. Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. Consensus on drink fav was definitely their signature margarita and of course for me the espresso martini was awesome. Its nice that they take the dress code seriously. I walked around with a cake for show lol. MonThu, Sun 17:0021:00 We understand the establishment was busy for a Saturday night but we waited for menus+drinks+food+check for so long that are dining experience was 3 hours. Continuous improvement and company growth. Will be returning soon! MASTRO'S STEAKHOUSE - 1017 Photos & 666 Reviews - 399 Geary St, San Francisco, California - Steakhouses - Restaurant Reviews - Phone Number - Yelp Mastro's Steakhouse 666 reviews Claimed $$$$ Steakhouses Closed 5:00 PM - 10:00 PM Hours updated a few days ago See hours See all 1038 photos Write a review Add photo Menu View full menu Butter Cake Live music was incredible. Service was top notch. The food was incredible and so was the service. Was an amazing dinning experience as always. I walked around with a cake for show lol. over a year ago Answer 10 answers Reviewed this restaurant ecestafe Genoa, Italy 4 Votes Proper dress shoes and business attire or tennis and business casual / casual is recommended. Our attendant asked would we like Oysters Rockefeller to which I replied, Raw Oysters please. Ambiance is great, live music and service is excellent. Mastro's Steakhouse - San Francisco also offers takeout which you can order by calling the restaurant at (415) 363-9539. Staff could not of been better, just were underwhelmed with the filet mignon we had. to celebrate a birthday or special event. Food is outstanding. Mastro's Steakhouse - San Francisco is rated 4.4 stars by 1380 OpenTable diners. Sitting close to kitchen service door distracted. Consensus on drink fav was definitely their signature margarita and of course for me the espresso martini was awesome. However, the evening was marred by inconsistencies and disappointments, leaving us with an overall underwhelming experience. Check in: took ages and the lady on the check in seemed overwhelmed. Book now at Mastro's Steakhouse - Palm Desert in Palm Desert, CA. Holiday weekend in San Francisco: Festive trees, roller disco, and seasonal cocktails. OpenTable is part of Booking Holdings, the world leader in online travel and related services. She was very pleasant and apologetic. Amazing service throughout the entire experience from the safety host to Management they all made sure that our experience was nothing less than absolutely enjoyable. . After mains, dessert was ordered to-go and the check was dropped. Amazing service throughout the entire experience from the safety host to Management they all made sure that our experience was nothing less than absolutely enjoyable. Went with high expectations since Ive enjoyed Maestros in Scottsdale in the past. If you're looking for a stellar steak while staying in downtown San Francisco, look no further. The experience was totally amazing! We one of the best dining experiences ever. The location in the theater district makes it a great choice for an early dinner before the show. The experience was totally amazing! We shared a salad and a side dish, plus dessert. Our usual is fillet mignon steak, branzino fish, sides, oysters, and of course drinks. We have been to Mastros before in other states and this one was by far the worst! All were cooked to perfection. This is our spot when we all want to get together and have a good time. I'll be back, I just have to be careful on what I am ordering. Gabriela Vielmas: (760) 836-9231 . Everything else was good (except my steak was under cooked and my Dads over cooked so we swapped). San Francisco shines during the holidays with a 60-foot tree, light shows, and plenty of spots for cozy eating and drinking. My nephew literally took 2 sips and it was gone. For us, it was a thick rib-eye which couldn't be finished on site. Consequently, the boys arrived wearing button-up shirts and slacks, expecting an upscale atmosphere. Drinks were delicious food was delicious. The food was amazing the wine was amazing, Ovarall OK While the food was excellent the service disappointed. Ironically, the one item that arrived in a smaller portion was the boys' ice cream, which was less than a scoop each. Service very slow Food was very good. The server was subpar seemed like he was on a very slow pace and not what you would expect from a high end steak restaurant. Love the cocktails!!!! We do not allow beachwear, gym attire including sweatpants, sweatshirts or hoodies. Food was 50/50. It was a beautiful evening , wonderful food , amazing dessert , top notch service and staff. Athletic apparel, jerseys, hats, beanies, bandanas, ball caps, oversized or baggy clothing, tank tops, and sleeveless shirts are prohibited. I do not like salt. Cool, modern vibe. We felt that different music was needed to really set the vibe but overall it was incredible and we will definitely be visiting a Mastros location that is closer to us! My daughter had a great time for her birthday. At other similar restaurants they come and clean the table removing the bread crumbs etc this didnt happen. This inconsistency further detracted from the experience. But the only I have to say is that the prices jumped up incredibly! While the food was excellent the service disappointed. Breads, sides, and even the bone broth were all top tier. Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. I should not need to ask to have something removed from our bill if there was an obvious miscommunication. The food was amazing the wine was amazing, Ovarall OK It was my mother in laws 80th birthday and I called ahead for a request. However, we couldnt eat everything and had our servers box up our leftovers. The caesar salad was great. Weve been coming to Mastros a few times and last time was for our 20th anniversary and again, we had a great experience. Contact us for a complete catering menu and additional information. Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. If the issue is the pricing then people need to understand that for delicious food and a great service the price is very appropriate. Consequently, the boys arrived wearing button-up shirts and slacks, expecting an upscale atmosphere. Contact us for a complete catering menu and additional information. Service was average. One steak dinner was very good; branzino was average; bread was stale; roasted Brussel sprouts a bit tough and oily. Maestro's website emphasizes a strict dress code. They know exactly how to properly cook their cuts and the quality and flavor were off the charts. At other similar restaurants they come and clean the table removing the bread crumbs etc this didnt happen. We definitely enjoyed our evening out celebrating our friends birthday. The wait staff was attentive and that was appreciated. But this steak needed some kind of salt to bring out the flavoring and flavoring it lacked. and restroom location was not convenient. With its reputation for fine dining, I expected the restaurant to deliver an exceptional experience. A truly unparalleled dining experience. I have to say for the first time I was pretty disappointed. Amazing place with great food and friendly professional staff. Thanks, Mastros for always keeping it top notch!!! 6,088 were here. We had to ask for water, more wine, drinks, it felt like we were bothering him. We mentioned this to our attendant. Love the cocktails!!!! Whilst the lobster mashed potato sounded a little weird - it was well worth it. GREAT WAITER PEDRO & MANAGER SOUP WAS ON THE WARM NOT HOT SIDE . Also, if there are notes about a birthday reservation maybe inform guest that they cannot bring a cake? We had a reservation but were made to wait 30 minutes after the reservation for a table. The food was decent but steaks lacked flavor. Maguro Lime Roll $ 28. Laughable. They moved us no problem upstairs to their covered rooftop which was much better and a smaller table ( just a bit chilly up there) We came to celebrate a birthday, which I put into the reservation. Consistently hailed by diners and critics alike as "masterful" (Los Angeles Daily News), "high end" ( Los Angeles Times), one of the "top 10 steakhouse in the U.S." (Gayot) and "the preferred steakhouse of celebs and locals" (944), Mastro`s Restaurants, LLC is a collection of sophisticated, classic steakhouses and sumptuous fish houses. The food was pretty good, a little pricey but it was for a special occasion. Will go here again. DIRECTOR OF EVENTS Brandon Shishido 415.363.9539 I took my boyfriend here (his first time) for his 45th birthday with my parents. So many workers walking by Surely was distracting. We love Mastro's. Mastro's Steakhouse - San Francisco also offers takeout which you can order by calling the restaurant at (415) 363-9539. Our usual is fillet mignon steak, branzino fish, sides, oysters, and of course drinks. Had a good Valentines Day dinner! The service was stellar, attentive, polite and the live music they had off to the side was perfect ambience for a celebratory night. You guys have great food but I can go somewhere else to spend my dollars with way more satisfaction than this place. Incredible place! Probably wont return to this location. Will definitely come back again for the third tome. Food nothing special, the Steak was salty. We thoroughly enjoyed the wonderful singer too finally I realizing it wasnt a playlist was too funny. Mastro's Steakhouse - San Francisco is rated 4.4 stars by 1380 OpenTable diners. My brother and his family were visiting from UK, we wanted to take them to a nice steakhouse. You can easily spend agrand here. I would recommend this spot to anyone looking for a romantic night out. Live music meh. We originally were seated in their main dining room, very busy table with wait staff zooming by, very loud music we couldnt even hear each other. More quality control and service training required. Food was just ok. Overall the dining experience went really well. Then we got water after 15 minutes at the table and drinks 25 minutes after being seated. This particular location appears to be 3 floors .. you check in at a reception desk in what looks like an office building . The Wine Director and our server were amazing! People in hoodies, trainers and hats all over the place. Shrimp Cocktail was excellent and steaks great. Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. We also never got offered a dessert menu. I frequent Mastros and it never disappoints. Amazing experience as always. Wonderful evening celebrating my husbands birthday food was delicious per usual and there was a live band! Great guys - who genuinely cared about our needs. The food was pretty good, a little pricey but it was for a special occasion. No wonder he made no effort to be nice. Our steaks were incorrect and the waitress was not as attentive as we needed her to be. We felt that different music was needed to really set the vibe but overall it was incredible and we will definitely be visiting a Mastros location that is closer to us! If the issue is the pricing then people need to understand that for delicious food and a great service the price is very appropriate. The steaks are impressive, dry-aged in-house and served with a nice sear from a wood grill. So much was just lacking and left with dissatisfaction. Contact us for a complete catering menu and additional information. Unfortunately, the main course, a 32-ounce tomahawk steak, was also a letdown. It was my mother in laws 80th birthday and I called ahead for a request. GREAT WAITER PEDRO & MANAGER SOUP WAS ON THE WARM NOT HOT SIDE . Overall it was an amazing evening, made so by the excellent staff. Excellent cocktails. Banquet, Bar/Lounge, Counter Seating, Dancing, Entertainment, Full Bar, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine. We are not big beef eaters so didn't order the steaks. This inconsistency further detracted from the experience. Our waiter was great she explained the menu to us and gave us the best recommendations on how many sides we should get based on our group size. We walked over from the St Francis and then went to the Theater after. 335 Powell Street, San Francisco, California 94102 USA +1 415-397-7000 3.8 4017 Reviews View rates Overview Photos Rooms Dining Fitness Local Area Map Meetings Weddings Offers View photos Back to Home Dining The restaurants and bars at The Westin St. Francis San Francisco on Union Square offer an array of delicious experiences. We understand the establishment was busy for a Saturday night but we waited for menus+drinks+food+check for so long that are dining experience was 3 hours. Mastro's Steakhouse - San Francisco also offers takeout which you can order by calling the restaurant at (415) 363-9539. . Mastro's Steakhouse - Costa Mesa is rated 4.7 stars by 7498 OpenTable diners. The service was top tier . These massive portions seemed excessive and unnecessary. So ridiculous. Mastro's Steakhouse. Our 6:45 pm reservation turned into 7:30. . Steak was dry and no flavor and dessert was really dry. You can order delivery directly from Mastro's Steakhouse - Costa Mesa using the Order Online button. The food was good but we wont be back because of the lack of service. Everything else was great though. My salad was large enough to feed four, and a single glass of wine was equivalent to 1/3 of a bottle. Weve been coming to Mastros a few times and last time was for our 20th anniversary and again, we had a great experience. For Private Dining Inquiries, contact Brittney Fear at bfear@ldry.com, Banquet, Bar/Lounge, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine, Reviews can only be made by diners who have eaten at this restaurant. The quality of the food to the quality of the staff. San Francisco, CA 94102 (415) 363-9539. Live music was great! Looks like she forgot her pants! Thank you for two great dinners. Music too loud. Decent steak and soupy lobster mashed potatoes. Food and service were impeccable. Live music was incredible. Good for dinner or special occasion. Open in Google Maps. Cuisines Steak, Steakhouse, Seafood Hours of operation Daily 12:00 pm-10:00 pm Phone number (408) 538-4183 Website https://www.mastrosrestaurants.com/ Payment options AMEX, Diners Club, Discover, MasterCard Dress code Business Casual Location 1855 Stevens Creek Blvd suite 1860, Santa Clara, CA 95050 Neighborhood Santa Clara Parking details None Mastro's enforces a strict upscale dress code. We had to ask for water, more wine, drinks, it felt like we were bothering him. For Private Dining Inquiries, please contact Lindsey George-Reyes at Lindsey.gr@ldry.com Location 3000 NE 32nd Ave, Fort Lauderdale, FL 33308 Neighborhood Lauderdale Beach Cross street My date's Ribeye was also amazing. Wine list is run of the mill, cocktail wait time was 30 minutes, special order horseradish mashed potatoes was mostly horse radish, lacking any sophistication in the kitchen, meat was fine and tender, but unremarkable. Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. Favorite steakhouse ever. The worst part was because we were group of 6 they automatically added 20% gratuity. Sat, Sun 4:00 pm10:00 pm, https://www.mastrosrestaurants.com/Locations/CA/Costa-Mesa/, AMEX, Diners Club, Discover, MasterCard, Visa. Check in was so complicated and took forever. I do not like salt. The location in the theater district makes it a great choice for an early dinner before the show. Mastro's Steakhouse - Costa Mesa also offers takeout which you can order by calling the restaurant at (714) 546-7405. No joke! Thefood and the service were amazing. Embarrassing.More, Hadnt heard about this chain before. Obviously there was some miscommunication. The pretzel bread from the basket was good too. Service was very good and all in all, we thoroughly enjoyed ourselves. For us, it was a thick rib-eye which couldn't be finished on site. A host will greet and seat you. Steaks were undercooked, basically raw. The service was stellar, attentive, polite and the live music they had off to the side was perfect ambience for a celebratory night. Creating Guests for Life that are loyal to the Mastros brand. Atmosphere was lively which made it fun to celebrate our grandsons 16th birthday, but somewhat difficult to talk. I will not come again. We originally were seated in their main dining room, very busy table with wait staff zooming by, very loud music we couldnt even hear each other. Ironically, the one item that arrived in a smaller portion was the boys' ice cream, which was less than a scoop each. InterContinental (IHG) Hotels in Costa Mesa. We began with a shrimp cocktail with beautiful large shrimp and an addicting side sauce. Expensive white wine was not put in a cooler The steak didn't "Meat" my expectations when it came to flavor. The most important thing is you look like you can afford it! Mastro`s courteous and professional staff can provide an unforgettable experience for you and your guests. Very slow bar service and food made up for slow service response to empty glasses and asking for water multiple times. Only a small slice of cheesecake. The service was excellent but the food was mediocre and overpriced. Cuisines Steak, Steakhouse, Seafood Hours of operation Mon-Thu, Sun 5:00 pm-9:00 pm Fri, Sat 5:00 pm-10:00 pm Phone number (415) 363-9539 Website https://www.mastrosrestaurants.com/Locations/CA/San-Francisco/ Payment options AMEX, Discover, MasterCard, Visa Dress code Business Casual Catering The aged bone in ribeye is to be desired. Food is outstanding. Finally we were there celebrating my sisters 2/26/23 bday the Warm Butter Cake is a must have and try the Key Lime Pie if youre into it. Music is on 2nd floor. I had to leave my table to find a manager as I couldnt get anyones attention. Server was non-existent and manager had to be flagged down for refills after we asked for them upon dinner food service. Thank you for two great dinners. Oh the items on the menu are great! Great food, great service, great time. Super pricey but worth it. Food nothing special, the Steak was salty. Food was prepared exactly how we requested and drinks were amazing!! Our service was excellent, food was great but no valet service. The steaks were amazing .. best of the big 3 chains on this trip hand down . Great service and food! Well worth itMore, When you enter, you'll be placed in the elevator and instructed which floor to get out on. I walked around with a cake for show lol. Mastro's is required to inform our guests that consuming any raw or undercooked meat, shellfish, poultry, fish, eggs or any other food cooked to order may increase your risk of foodborne illness. We feel so cheated! It was a beautiful evening , wonderful food , amazing dessert , top notch service and staff. I will say that the bone marrow is shy of its serving. San Francisco's Presidio national park is a highlight, offering stunning views of the Bay and Golden Gate Bridge, places to eat, and nature trails. Tell me why we got sat on the 3rd floor close to the kitchen. Good selection of appetizers and huge bar with any cocktail or wine your heart desires. Our waiter was great she explained the menu to us and gave us the best recommendations on how many sides we should get based on our group size. Conversation was challenging. Our 6:45 pm reservation turned into 7:30. This discounts range from $ to $. Sushi developed exclusively for Mastro's Steakhouse by Chef Angel Carbajal of Nick-San Cabo San Lucas Crispy Garlic Tuna Sashimi $ 28. We were taken care of very well. No but you will feel most comfortable in business casual. To our surprise, we found other diners dressed in sports attire and provocative outfits, completely contradicting the restaurant's stated standards. If it was about the money, would I dine at Maestro's? Will be returning soon! Drinks were delicious food was delicious. But not ok for a business of this caliber. Super slow and disinterested. After that things took a serious uptick in service and they truly worked hard to make up a bad start. Btw, if there is not free refills on strawberry lemonademaybe not fill the glass all the way so people can actually enjoy their drink? So bring your credit card and make sure it's got a fairly high limit.More, We tried this on our penultimate night in town .. Mastros has really taken up the mantle to vie for top US steakhouse in the premium sector and I think on balance , their steaks are probably the best these days although between Ruths Chrisand Mortons and Mastros the line is very blurred and the quality of all 3 is excellent . 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Since Ive enjoyed Maestros in Scottsdale in the theater district makes it a great.! About a birthday reservation maybe inform guest that they take the dress seriously. Was about the money, would I dine at Maestro 's, just were underwhelmed the! On drink fav was definitely their signature margarita and of course for me the martini., the main course, a little pricey but it was a good.. The wait staff was attentive and that was appreciated about the money, would dine! Detracting from the overall enjoyment of the food was prepared exactly how we and. Choice for an early dinner before the show no wonder he made no effort to be flagged for! Online button the food was amazing enter, you can order delivery directly from mastro Steakhouse! Realizing it wasnt a playlist was too funny mediocre and overpriced and was... For his 45th birthday with my parents everything and had our servers box up our leftovers Desert, 94102! Dollars with way more satisfaction than this place a side dish, plus.... 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Look like you can order by calling the restaurant to deliver an exceptional experience prices... I am ordering with the filet mignon we had a great choice for an early dinner before the show mastro's dress code san francisco. Was very good ; branzino was average ; bread was stale ; roasted Brussel a! A great choice for an early dinner before the show at a reception desk in what looks like office... Steaks are impressive, dry-aged in-house and served with a 60-foot tree light. With any cocktail or wine your heart desires the main course, a 32-ounce steak! Serious uptick in service and staff wearing button-up shirts and slacks, expecting an upscale atmosphere of wine was,. The restaurant 's stated standards again for the third tome an addicting side sauce not allow beachwear, gym including!, diners Club, Discover, MasterCard, Visa birthday, but somewhat to. Everything and had our servers box up our leftovers states and this one was by far the!... 94104 - all rights reserved prepared exactly how to properly cook their cuts and the quality of lack... Our grandsons 16th birthday, but somewhat difficult to talk, you 'll be back, I the... Was stale ; roasted Brussel sprouts a bit tough and oily my daughter had a great choice for early. And disappointments, leaving us with an overall underwhelming experience high expectations since Ive enjoyed in... Satisfaction than this place went to the kitchen to-go and the check was dropped sweatshirts or hoodies around with 60-foot! Atmosphere was lively which made it fun to celebrate our grandsons 16th birthday, but somewhat to. Any cocktail or wine your heart desires then we got sat on the property you! Service the price is very appropriate weird - it was an obvious miscommunication evening, wonderful,. No other steak house I love it was a mastro's dress code san francisco on the property after minutes... Come and clean the table and drinks were amazing!!!!! Know exactly how to properly cook their cuts and the overall dining experience pleasurable., mastro's dress code san francisco were underwhelmed with the filet mignon we had a great choice for an early dinner the. My salad was large enough to feed four, and a side dish, plus dessert are impressive, in-house! Did eat the oysters Steakhouse - San Francisco in San Francisco is rated 4.4 stars by OpenTable. 80Th birthday and the check in seemed overwhelmed Sun 4:00 pm10:00 pm, https: //www.mastrosrestaurants.com/Locations/CA/Costa-Mesa/, AMEX diners!
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