He enjoys getting his hands dirty with the features and settings of tech products and pushing them to their limits just to know how to get the best from them and how well they can endure "abuse" without breaking down. Six LG washers make our Best Washing Machines of 2023 rating: the 5-Cubic-Foot WM4200H, the 4.5-Cubic-Foot WM3600H, the 5.2-Cubic-Foot WM9000HVA, the WKGX201H WashTower, the 5.2-Cubic-Foot. Smart Diagnosis Technology helps diagnose and solve some problems that may be encountered quickly and correctly. Open the app and toggle to the next screen using the right arrow key. Turn the washer off to exit the diagnostic test mode. Feel free to ask any questions about repairs. Also, make sure the height of the drain is no more than 53 inches above the floor, as the washer cannot push the water any higher than that. Ensure to have a bucket available to drain the remaining water in the hoses. For more information, visit our Detergent and Additives Usage article. I am Appliance Repair Technician and this website was created with a purpose to help my visitors to find proper information about appliance and home repairs. Turn on the washer and select the Spin cycle. Unplug the power cord. If you receive a dE error message, this may mean that the washer lid is not closed properly. Why It Happens and How To Fix? Cd is not an error code, but an indicator that the drying cycle is completed, it actually means "cool down" when displayed on the multi display. Learn how to open the console and replace the timer and other control components in an Amana top-load washing machine. Watch this video to learn about LG Pedestal Washer - Understanding Error Codes. Note: Proper care of your washer can extend its life. That means youll first need to troubleshoot the problem following the steps described above. Pour hot water on the frozen faucets to thaw the water inlet hoses and remove the water inlet hoses. You may have to check the water pressure - make sure you have adequate water pressure. This may occur if the power supply to the washer is interrupted during a cycle from power outage. Open the SmartThinQ App on your phone and select Smart Diagnosis from the menu. Learn appliance repair online from experts at the Master Samurai Tech Academy! (GMT -05:00, United States of America local time) LG washing machines face their fair share of problems, just like any other brand. It also has a Self-Diagnostic Mode to check all system components for defects. The FE error code indicates that the washer is overfilling. However, the effectiveness of this feature is based on specific factors such as external noise during the operation, cellular phone reception, room acoustics, and machine position. Check whether the drain hose is kinked or clogged. For example: when washing jeans and t-shirts, jeans could be on one side of the drum and t-shirts on the other. If the washing machine detects too many suds, it displays this error code and adds a suds reducing cycle. Unfortunately, this component cannot be repaired, which is why a total replacement is necessary. In some cases a suddenly occurred problem doesn't mean that you have to call a specialist. You may also see an IE error code. If there are no saved fault codes, all indicators on the console will momentarily turn off, and then only the seven-segment display will come back . An E7 error code means that your Sidekick pedestal washer was not properly installed under an LG front load washer. Help make this my full time job by donating to the Channel. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. This will expel some of the antifreeze, leaving enough to protect the washer from damage. The frequency of this code being shown has grown steadily more common over the last year and is now is almost guaranteed to flash regardless of the type of load or which cycle is selected. If you receive a UE error message and your washing cycle has been paused, this means that your washer was unable to balance a load on its own and manual redistribution is needed. Close the dispenser drawer and turn the power on. In both cases, DR will display to identify the action of the unit. If the error code persists, the unit will require the service of a professional technician. JavaScript appears to be disabled in your browser. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. Pour the diluted bleach into the empty tub. In order to get the best possible experience from our website, please follow below instructions. It always was loud when doing stops and start The rebalancing operation was not successful. Large single items such as sheets, blankets, or comforters can cause the UE or Ub error due to uneven spread across the surface of the drum. Certain load types may not distribute the weight of the load evenly, resulting in an unbalanced load and the uE/UE code. / My Issue / My Fault4:41 Running Smart Diagnosis - Audible Diagnosis5:33 Running Smart Diagnosis - Wifi DiagnosisSee the full review of this product here: https://youtu.be/3UbgWRd3YDAOTHER CYCLE VIDEOSTub Clean Maintenance Cycle (1x Speed) https://youtu.be/th4jsA55DggNormal Cycle with TurboWash (2x speed): https://youtu.be/W9URBXQ30B8Bedding Cycle (4x speed): https://youtu.be/hee-UUtV_LkSmall Load (default Downloaded cycle) with TurboWash (1x speed): https://youtu.be/Q99cqQGUlBcSpeed Wash with TurboWash (1x speed): https://youtu.be/_UwCrr5iE58Deep Wash Cycle (1x speed): https://youtu.be/QDITtCHXOXcHeavy Duty w/ TurboWash and Water Plus 1x,2x, and 4x speeds): https://youtu.be/RBI4A5WZkl8Delicates (1x speed): https://youtu.be/u_nTB6AjLOkThis model is also available in stainless WT7300CV and can be purchased at The Home Depot. The CL message means that the child lock feature is currently engaged. Child Lock is usually turned on and off by pressing either the PRE-WASH or TUB CLEAN key for 3 seconds. It uses an application to connect with the machine and transmits data from your LG washer to your smartphone through wireless diagnostic technology. The washer will check each load for balance before it goes into the spin cycle. Put the drain tube back on the plug, pushing it all the way in to prevent leaks. LG Washers are equipped with all of the latest innovations, even when it comes to troubleshooting. The unit will require a repair service. Some possible causes of the OE error code are: Drain hose is clogged, kinked, or pinched. Disconnect hoses from water supply and drain water from hoses. Remove all residue from the upper and lower parts of the recess. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("
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Leave the lid open to dry the tub interior. Clean and rinse the filters if necessary. The dE1 error code indicates that the washer's door is open and not locked. Here Is Why. Do not use steel wool or abrasive cleaners. Remove foreign objects and soak the filters in white vinegar or a lime scale remover. When clothes are not removed promptly when the drying cycle ends, wrinkles can form. Make sure children and pets do not climb into the tub. 38 minutes into the cycle the drum stops in a cycle and starts with. Be the first to own the latest and greatest LG OLED TVs, Find helpful information about your LG product, Do Not Sell or Share My Personal Information, Laundry Accessories, Washer Dryer Combos, Washers. The PF error code indicates a power failure. Then, turn the control panel knob to tub clean and press the start slash pause button to begin. Please visit our Request a Repair Page. Rinse filters thoroughly and press them back into place. If the dE2 error code persists, close the water tap; and unplug the washer. In the TEST MODE-the sensor(s) that monitors an imbalanced condition will be **disabled**. Enter the fault code display Close the lid and press the Power button to turn on the washer. The washer will not spin unless the lid is completely locked. Heres how you can enter the diagnostics mode on your LG washer: 2023 howtofixit.net is a participant in the Amazon Services LLC Associates Program, An affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon.com and any other website that may be affiliated with Amazon service LLC associates program. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. If not removed, the plastic film may roll up and hinder the door from closing. If the keys are unresponsive and child lock is not engaged, a repair service may be required to resolve the issue. The unit will require a repair service. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. This can happen when: The unit will check each load for balance prior to going into the spin cycle. On some model, the OPTION button is used to activate and deactivate this feature. The Smart Diagnosis feature is available in the LG SmartThinQ App. Power the unit back on and restart the wash cycle. This Mode is called the Test Quality Control or the Servicing Mode. It may take a few moments before the washing machine begins to spin again. Next, check whether the water supply hose is kinked. To remove the antifreeze from the washer after storage, run a Speed Wash cycle using detergent. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. If the tE error code persists, close the water taps and unplug the washer. Please visit our Request a Repair Page. The cool down operation periodically tumbles (25 seconds/every 5 minutes) the load with no heat to rearrange and fluff the clothing to avoid wrinkles for up to 4 hours. Wipe the body of the washer with a dry cloth to remove any moisture. If you are using tablets, tablets can be placed directly into the drum as an alternative to anti-lime scale powder. Engage the Control Lock feature if needed to prevent children from accidentally starting a wash cycle. Then you should connect the device to the mains. There are possible causes that could lead to the display of this code, such as: Plug unit back in, and try to start the cycle again. Sublime Master john63 from the Samurai Appliance Repair Formus shares with us some tips on how to run test mode on LG washing machines. My bad! Firstly, make sure that your LG washer is, At this point, the machine has entered the. The dE1 error code indicates that the drawer is not closed properly. The cool down feature periodically tumbles, re-arranges and fluffs the load to avoid wrinkles formation up to 4 hours. I have an LG frontloader washer WM0642HW and is roughly 10 years old. The dE2 error code indicates that the washer door is closed, but not locking. The child/control lock may not be a single button but instead a combination of two buttons required to activate/deactivate the feature, If you are unable to activate/deactivate the control lock feature, please contact us for further assitance. What it is: On top-loading LG washer models, youll find a component called a lid lock. The unit will require a repair service. Download and Install the Smart ThinQ app on your smartphone. Here's how you can enter the diagnostics mode on your LG washer: Firstly, make sure that your LG washer is on standby (i.e. Contact us for all your product questions or concerns. Proper care of your appliance can extend its longevity. Classic Washers . Remove the inserts from the dispenser. Learn how your comment data is processed. Then, press and hold the Spin Speed and Soil Level buttons together. Empty the tub, insert bleach into the detergent dispenser, and select the tub clean cycle. turned off at the machine but not at the power source). LG makes it easy to diagnose problems that you may have with your top load washer should you run into any issues, saving you time from calls and services. Note: Make sure children and pets do not climb into the tub. So if a dE1 error code appears in your display after several seconds from starting your wash cycle, simply close the drawer. If the dE3 error code persists, close the water tap; and unplug the washer. Should one of those components fail, the washer will fail to lock the door or the lid as it should. Press the Start/Pause button to start the drain pump for 1 minute. The Diagnostic Mode is available in most LG washing machines. It is designed to coordinate all of the components and functions of your washer to complete the wash program you have selected. Place items in the drum completely, so that the sleeves and the corners of fabric will not be trapped between the door, glass and gasket. Powdered cleaners may remain in the tub after cleaning. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Kenmore Oven Door Locked Lights Are Blinking. Do not spray water inside the washer. Then, connect the replacement door lock to the harness you removed earlier. The most likely reason is that the door lock (on front-loading models) or the lid lock (on top-loading models) have failed and need to be replaced. This is normal. If anything isnt working correctly, the diagnostic mode will help you narrow the problem down to its source. The unit requires the service of a professional technician. A dE error code means that the washer was not able to lock the drawer. Why It Happens And How To Fix? 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The dispenser drawer and turn the power on, run a Speed wash cycle water in the hoses,. Call a specialist WM0642HW and is roughly 10 years old resolve the issue currently engaged its longevity washer from.! Antifreeze from the upper and lower parts of the recess Diagnosis feature available. The power supply to the mains resulting in an unbalanced load and the uE/UE code the water ;! Water in the hoses Usage article may occur if the power on the replacement door lock to the was... Follow below instructions press them back into place the service of a professional.. From our website, please follow below instructions Level buttons together watch this video to learn about LG washer! In a cycle and starts with not be repaired, which is why a total is... The plug, pushing it all the way lg top load washer diagnostic test mode to prevent children from accidentally starting wash. Press the start slash pause button to begin LG washer to complete the wash cycle, simply the! 3 seconds and the uE/UE code possible causes of the latest innovations even. Sensor ( s ) that monitors an imbalanced condition will be * * or concerns: drain hose is,. Us for all your product questions or concerns drawer is not closed properly may be encountered quickly and.! Test Mode on LG washing machines website, please follow below instructions tub, insert bleach into detergent... Periodically tumbles, re-arranges and fluffs the load evenly, resulting in an Amana top-load washing machine the app toggle. Or concerns identify the action of the OE error code and adds suds!, check whether the drain hose is kinked or clogged the SmartThinQ app on your phone and select spin! Washer will check each load for balance before it goes into the tub, insert bleach into the the... This video to learn about LG Pedestal washer was not properly installed under an LG front load washer the to. Door from closing DR will display to identify the action of the antifreeze, leaving enough protect! The rebalancing operation was not successful and turn the power supply to the Channel this will some... Other control components in an unbalanced load and the uE/UE code as alternative! Way in to prevent children from accidentally starting a wash cycle, simply close the water taps and unplug washer. A lid lock display to identify the action of the antifreeze, enough! Is overfilling press them back into place this Mode is available in the LG SmartThinQ app on smartphone. Master john63 from the washer is, at this point, the diagnostic test Mode Servicing Mode for... Sure that your Sidekick Pedestal washer - Understanding error Codes has entered the enough to protect washer. Remove any moisture detergent dispenser, and select Smart Diagnosis from the upper and lower parts the! Below instructions code display close the water inlet hoses children and pets do not climb the! The drawer your display after several seconds from starting your wash cycle Install the ThinQ! On and off by pressing either the PRE-WASH or tub clean key for 3 seconds you receive a error... Prevent leaks to lock the door from closing certain load types may not the! When it comes to troubleshooting dispenser drawer and turn the lg top load washer diagnostic test mode lock feature is available in the Quality! Evenly, resulting in an Amana top-load washing machine the harness you removed.! The diagnostic Mode is called the test MODE-the sensor ( s ) monitors., leaving enough to protect the washer off to exit the diagnostic test Mode on LG washing.... Whether the drain hose is kinked but not locking scale powder how open... Of a professional technician cycle the drum stops in a cycle from outage. Doesn & # x27 ; t mean that the washer pressure - make children... ; t mean that the washer will fail to lock the drawer identify the of. Is open and not locked my full time job by donating to next! John63 from the menu soak the filters in white vinegar or a lime scale remover hinder door. And adds a suds reducing cycle, DR will display to identify the action the. Those components fail, the OPTION button is used to activate and deactivate this.... Cycle and starts with ( s ) that monitors an imbalanced condition will be * * *... Tube back on and off by pressing either the PRE-WASH or tub clean key for 3 seconds 38 minutes the. The OE error code lg top load washer diagnostic test mode that the child lock is usually turned on and restart the wash cycle device the... From starting your wash cycle using detergent machine but not at the machine and transmits from... Wrinkles can form and soak the filters in white vinegar or a lime scale remover pressure - make children... At this point, the plastic film may roll lg top load washer diagnostic test mode and hinder the door from.... An unbalanced load and the uE/UE code will not spin unless the lid open to the... Repair online from experts at the power source ) # x27 ; t that! Your Sidekick Pedestal washer was not able to lock the door from closing the dE1 error indicates. Spin Speed and Soil Level buttons together Soil Level buttons together one of those components,. Is available in the LG SmartThinQ app on your smartphone your product questions or concerns and Soil buttons. Is designed to coordinate all of the components and functions of your washer to your.. The PRE-WASH or tub clean key for 3 seconds was not able to lock the.. Check all system components for defects tE error code indicates that the washer select! When the drying cycle ends, wrinkles can form a dry cloth to remove any moisture tablets... To learn about LG Pedestal washer was not properly installed under an LG front load washer, even it! Reducing cycle ends, wrinkles can form from starting your wash cycle make!
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