One of the biggest challenges that businesses that Ive been associated with always have been challenged with is businesses have very ambitious agendas and strategies. Ive never had an HR job. Email . Cision Distribution 888-776-0942 I learned that from going to Mark. You cannot townhall your way to change management. Two more things before I finally get to the wrap-up question. Life and disability insurance, annuities, and life insurance with long-term care benefits are issued by The Northwestern Mutual Life Insurance Company, Milwaukee, WI (NM). /CSp /DeviceRGB Robertson will lead the company's human resources organization and advance the company's people strategy. /URI (https://news.northwesternmutual.com/2018-08-21-Northwestern-Mutual-Appoints-Don-Robertson-to-Senior-Vice-President-and-Chief-Human-Resources-Officer) MILWAUKEE, Aug. 21, 2018 /PRNewswire/ -- Northwestern Mutual today announced the appointment of Don Robertson to senior vice president and chief human resources officer. The second to the last question is your three best leadership tips or three best lessons. I know that you and I have sat through enough QVRs that we probably have DNR on the back of our badge, in case youre suffering death by PowerPoint, If I die, just let me go.. /AIS false 4 0 obj Northwestern Mutual Appoints Don Robertson to Senior Vice President and Chief Human Resources Officer, Meghan Greco, 1-800-323-7033, mediarelations@northwesternmutual.com. You have to realize that you own a tremendous gift of their career in your hands. I was talking to a big client. Select KiwiSaver Scheme is part of the Finance industry, and located in New Zealand. Executive VP & Chief Human Resources Officer . There are a lot of different levers you can pull. Robertson will lead the company's human resources organization and advance the company's people strategy. We had pages and pages. I had not done HR strategy but I had all the attributes. You are taking five slides to say what you could say in one. Thats what I found in my career is that because I can attend to think and talk more like a business person who happens to know HR rather than an HR person who is trying to understand the business, it gives me an ability to accelerate a lot of times to a stage of making an impact versus spending a lot of time trying to convince people that I can help them. Any company that has the reputation and ability to be a talent engine is going to do a great job of recruiting and developing talent. Phone . I had the good fortune to work with you and for you twice. Managing Director and Director of Asset Management Robert W. Baird & Co. Arbitrator, Mediator & Advisor Weber Advising, LLC, Global Co-Managing Partner and Chief Strategy Officer K2 Integrity. Don J. Robertson is responsible for the company's employee experience and he leads the Human Resources organization, as well as teams that manage the company's campuses, events and employee digital experience. We changed the way we interview. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM), Milwaukee, WI (life and disability insurance, annuities, and life insurance with long-term care benefits) and its subsidiaries. Ultimately, what we have to do as businesses is to get away from requisitions and more instead of creating talent pools. I survived to fight another day, as they say. Its not just acquiring the right talent. Northwestern Mutual Life Insurance is a financial services company that provides its clients various insurance options and investment opportunities. I tell my team all the time, Tell me the punchline and if I have questions but dont take me through the pain. That was a big one. endobj I could give you the standard things with leadership, Be honest and humble, but I thought I would try to give you things that were a little bit unique, maybe to some of the experiences. Anytime were doing slating or talent management, its got to have that DNI lens then and there, not afterward and you dont like the outcomes and you try to go back and reconstruct something. I knew that if we were very intentional about what we were trying to do then we would mechanize all the pieces in place underneath it to make it happen. Todd M. Jones is Executive Vice President, Chief Financial Officer (CFO). Weve all had failures. Don earned his bachelors degree in business administration from California State University in Fresno, where he currently serves on the Advisory Board for the Craig School of Business. /ColorSpace << Don Robertson. . /SM 0.02 I said, Okay. She was like, I want to see this. I gave it to Caroline. Youre right. About Northwestern MutualNorthwestern Mutualhas been helping families and businesses achieve financial security for more than 160 years. endobj What I tell managers all the time is, Your job is to be a talent multiplier. I tell employees, Your job is to own your career. You need to be clear as an employee, what it is you want to accomplish in your career, the path that you want to go down, the skills and capabilities that youre going to need to achieve that but your manager needs to work with you to chart out a path. Tell me a difficult person. M@bp6VCcT$*%R We took intentional steps to be champions for our employees, and we protected the very core of our company what makes Northwestern Mutual such a special place to work. Our company's record-setting Don Robertson on LinkedIn: Grateful for the opportunity to discuss Northwestern Mutual's historic Oftentimes, companies are simply thinking about the talent they need to deliver for them but if they dont create an environment that allows the employee to benefit from that experience and grow and develop, youre not going to develop and grow your talent. It wasnt my first exposure to HR. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company and its subsidiaries. The company always cared about this but what we wanted to do was to put a lot more mechanisms in place to make sure it happened. The reason for that question is youve been great at giving back and helping people along. /Annots 15 0 R I was like, I could do that. I got to slide two and I got pummeled. Cameron Robertson has been working as a A and Executive Director. I would say the same thing to the employee, Your job is to work with your manager to develop a career plan. I was thinking of the great Caroline Atherton, if you remember her. It has to be threaded in what you do. Fortunately, Ive had opportunities to resurrect. MILWAUKEE, Aug. 21, 2018 / PRNewswire / -- Northwestern Mutual today announced the appointment of Don Robertson to senior vice president and chief human resources officer. She came from the business and then went into HR. 10 0 obj They wanted somebody with that kind of experience. Senior Business Development Manager. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, 15 Northwestern Mutual Illinois-Based Financial Advisors Named on National Ranking of Top Wealth Advisors, Five Northwestern Mutual Florida-Based Financial Advisors Named on National Ranking of Top Wealth Advisors. It was when Nancy was the Head of Enterprise Services at that time and I was preparing a deck. Check out the latest Stats, Height, Weight, Position, Rookie Status & More of Don Robertson. Youre assembling A-players, and no doubt I walked into a bunch of A-players with the reputation of Northwestern Mutual. Before Sutherland he was SVP of HR for HP Enterprise Services. Retired Chief Executive Officer MicroTek, Inc. Chairman, President and CEO The Northwestern Mutual Life Insurance Co. You cant just be thinking about it from an acquisition standpoint. 3 0 obj Ill put it that way. The company manages more than $125 billion of client assets through its wealth management and investment services. One of the big things about the book is you dont realize how valuable that HR can be and how critical it is. Our challenge was helping employees reconnect with our mission, rediscover that few pursuits are more noble, and recognize once again the significant impact they were making in real peoples lives every day. Im on email eighteen hours a day, and he still outpaces me. Download pdf of bio Jeff Sippel Executive Vice President Chief Information Officer Best Talent: We are in a talent war. The biggest lesson I would tell you is to get to know the people that think differently than you and that disagree with you often. Email . 14 0 obj Ive been doing this for many years and last time I checked, I still havent cornered the market on all the great ideas. When you now are that business person who knows HR and youre working with the business, especially coming from sales, talent is everything. Previously Don was the Chief People Officer of Apttus. Legal Assistant . You need to think of it as strengthening the leadership and cultural fabric of your firm. To your point, if its not woven in, its a straight threat and people will pay attention to that however they do. I got it. I remember the word and it stuck in my head to this day, crisp. If you become a company thats known to develop and grow talent and create opportunities for talent to develop and grow, youre going to attract more of them. Everything we did was reassessed through a lens of the value proposition we created for our employees: how we pay them, reward them, develop them, lead, and manage them, protect them at work, equip them with technology and much more. I got an Accounting and Finance degree. Everything we did next aligned to a modern and sophisticated employee value proposition. /Type /Action The key is then to figure out, How do you use the experiences that they will experience working for you and the things that they do every day to deliver for you but also deliver for them?, For example, if Im talking to somebody on my team and I know they want to eventually have my job and weve sat down and looked at the experiences that theyre going to need and the gaps that they have then every time we have a conversation, I can direct it to, This is something that you need to work on if youre going to do that someday. If people were going to tap dance on a question, its usually the weakness question, the failure or whatever form that that comes in. 8 . Its just leaders are leaders. /URI (http://www.prnewswire.com/) I know its got to play in how you approach things. There are some underlying things Im looking for. /F6 6 0 R Fractional HR Interim HR HR Gap Assessment Policies/Process/Systems Culture Scaling, Smart move"offered coaching for each of our managers on how to have effective career and development conversations with their team members." How do I get there faster, better and easier? What would you tell yourself? I wish I could remember but it was like, They need to see the authentic me. The first thing you need to understand with anyone thats working for you is, What are they trying to accomplish in their career? [ 8 0 R 9 0 R 10 0 R ] . Don Robertson is the Chief HR Officer for Northwestern Mutual. We closed out the last book, which was, You cant hire or fire your way to success. To your point about creating what we call a legacy of leadership, I know thats something that youve done well. Before Apttus Don was the CHRO for Sutherland Global Services. In the past three years, we sought to modernize. >> Its amazing to me. It gave me more credibility with them in terms of the ability to build that trusting relationship so I could have more of an impact as an HR leader. Northwestern Mutual. Northwestern Mutual and its subsidiaries offer a comprehensive approach to financial security solutions including: life insurance, long-term care insurance, disability income insurance, annuities,lifeinsurance with long-term care benefits, investment products, and advisory products and services. If I get back in the game, Im giving you a call. /CSpg /DeviceGray Ep146: Reshaping Talent Strategies With Northwestern Mutual EVP and CHRO Don Robertson Watch on Maintaining Engagement Through the Pandemic During the Great Resignation or Great Reshuffle, engagement for many companies significantly dropped. Theres no question that there isnt enough talent out there to do all the things that all the companies want to do. One of the things when I came here, I was good at what I did but when I got here, I realized that there are still probably some smart people here. You also have to be thinking about it from a development, growth and retention standpoint. /Type /Action Youre going to get to where you want to get to in your career because you experience things and you become good at it. Its a long story how I got into HR. If you're in the business of constantly having to acquire talent, because you're losing them, you're going to eventually fall behind. 12 0 obj You have to mainstream the way you think about diversity. Were you like me at that moment where theyre talking to you about HR and youre thinking, Did I do something wrong? When I look at the percentage of people that are top talent and at certain levels, everything we do is directionally to try to make sure that our workforce is consistent with the diversity goals that we have. Ill give you due credit and make sure that you share your own first. 6U.r6F(>9lf1Q())#eyj_]5wjwikOQ16~FT39SlQPPG1F~F ix`1OgM I+;|m7F3'GWWuVG
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b9"xl|O Its also now the talent needs to be diverse and have the right skillsets. I understood organizations org design and how to deliver to the business. Northwestern Mutual Recognized by Forbes as one of America's Best Large Employers Northwestern Mutual Location 720 E Wisconsin Ave, Milwaukee, Wisconsin, 53202, United States Description Industry Insurance RTS Financial. We discuss Don's career transition from finance to HR, how his business acumen informs talent strategy, how Northwestern uses people analytics and much more. Northwestern Mutual. /Type /Annot Investment brokerage services provided as a Registered Representative of NMIS . What is your best advice to the leaders and managers that are coming up to retain and develop those people? John M. Grogan is responsible for the strategy and performance of the company's insurance businesses. We are very proud of the outcomes we have delivered but we know that we must keep going. Get info about his position, age, height, weight, draft status, bats, throws, school and more on Baseball-reference.com I dont like the idea of having a talent management approach and then you have a DNI approach. Were going to focus on the defense and the offense. The more that we can anticipate when were going to need those skills and how many, the faster we can start to build programs to put in place. We need to figure out a way to get you this experience. One of the things that, for those people reading, talent acquisition wasnt at the table in enterprise services until you came along. Your job is to develop the next generation of not just leaders but of talent.. >> Ill ask, Have you thought about this? She will be like, No. When you go present to these guys at this level, theyre going to ask that so you need to think about that.. Im going to put you on this project so you can build some of that. Employees, your job is to work with your manager to develop a career plan. "Don is a seasoned business leader who has delivered strong results at . See Profile. /Rect [171.750000 684 226.500000 694.500000 ] What I try to do is get to the 3rd, 4th or 5th day when the person lets their hair down, What are they about? I typically try to ask about experiences that will cause that to go down because Im ultimately trying to look for 3 or 4 things, as I told you guys when I met with you. Im looking for somebody that has got good energy that they can overcome the obstacles that are going to come at them. /Rect [34.5000000 120 553.500000 142.500000 ] They are some high-paced and solid leaders. Im like, There were so many people around me that were smart that I could have leveraged and listened. Its great advice. What do you say to them where you are now? It has got to be in the right location. One is Im looking for, What difficulty or adversity have you dealt with in your life? I believe if people have dealt with those things, theyre going to be much better equipped to be able to describe how they did it. /SMask /None>> There are two sides to this coin. Could you imagine Bill Belichick andy Reid or Bruce Arians who said, Special teams arent important. You and I both used to do services business. Change led us to where we are today and a continued commitment to innovation and adaptability will ensure an even stronger future. See Profile. Fortunately, I got a chance to work with probably what I consider one of the greatest HR people Ive ever known, Marcela Perez De Alonso. Timothy J. Gerend is responsible for the growth and performance of a field force of 20,000+ advisors, leaders and staff members nationwide. You got to go back and tell Don, 22 years old, after so many years of great wins and failures that you learned from, all of those things. If you didnt come from the business, you would better be a student of. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Don also gives his insight on how managers impact talent development and why diversity and inclusion are . Im obviously looking for intellect. >> They have their top talent and they dont want to let them go because they cant think of, How am I going to succeed without that top talent? What you have to become is more of a thought about, Your job is not to just deliver on what youre doing now, but to develop people for the future and elevating in the organization.. They dont need an adjective and a title. Leaders need to hold themselves accountable to develop the future leaders of that company that that company is going to need. It has to be threaded in your mainstream of what you do for talent. When you walked in, do you think that your organizations looked at the talent the same way you did? Some of the things that I operate with are some of the things Ive talked about already. I became more authentic as I got older and I would say, Heres what I was thinking. If you know yourself as a leader, I didnt think they were super tough but they werent things that people necessarily prepping for an interview would know. /Length 13 0 R << I moved into this and did some sales with HP. /SA true /Subtype /Link I love that because when I looked back and I came out as a fresh newly-minted officer, I went to Berlin. Its going to be much more applicable to whats going to be difficult at work. /Filter /FlateDecode Theres nothing that youre going to be trying to take on from a challenge at a business level that is going to go from A to Z in a straight line. Don and George talk about how Don got into the HR space and what hes learned as an HR practitioner. And when we truly felt like we understood it, we began developing a bold people vision and an employee value proposition that our talent would believe in and an ecosystem to bring it to life dependably and completely. When I made that transition to HR, I had come out of being a consultant in the defense space in KPMG Consulting. I dont think you started in HR. If they dont like me and they dont value that and they dont see that Ive learned my lessons, this isnt the right place because theyre not hiring the real George and what I can deliver and what Ive experienced.. Do you think I show five slides to Tracy, Meg or whomever? I was like, No, Caroline. endobj You have some people reading and I know they do want to read. /Pattern << I was always picking up something good. The failure could be as simple as, I did this decision. How do you look at that? Our whole mantra on Northwestern Mutual is about helping our clients develop a financial plan and then we help them execute against that. What happened is I got in it and I realized my business background, my experience and what I had done was advantageous. What I would tell any company that is not emphasizing that enough is, one of the most powerful things you can do is to become a talent magnet and it becomes momentum-driven. Phone . You must have had an entirely different eye on that talent as compared to your normal recruiting talent acquisition and HR business partner. If they do that, it means the person is performing. Where do they want to go? The one thing Ive learned is if you dont give them the information, theyll fill it in with things. The reason why I ask a lot of different questions in a lot of different ways is Im trying to understand your intellect. q(G;9)3G2e]PCb# &8.th3geRyLJ* With $265.0 billionin assets, $28.1 billionin revenues, and $1.8 trillionworth of life insurance protection in force, Northwestern Mutual delivers financial security to 4.5 million people who rely on us for life, disabilityincomeand long-term care insurance, annuities, brokerage and advisory services, trust services, and discretionary portfolio management solutions. With its level term life coverage, you can choose between a 10- or 20-year term length. David Robertson is a Substitute School Bus Driver at Jamesville-DeWitt Central School District based in Jamesville, New York. Don Robertson has been working as a Executive VP & Chief Human Resources Officer at Northwestern Mutual for 5 years. How are you working to deliver a more modern people vision and employee value proposition? 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