If they dont, the motor is likely faulty and should be replaced. Click to reveal Staff kitchen areas in shops, offices and other working environments. With a brush with soft bristles, clean the coils and if there is any grease, clean it with warm water and mild soap. - Contact the store where you purchased the. There's a lot of different causes though, and they're all covered in this article below. This icon lights up if the ice maker is off so if you see that it is lighted, switch the ice maker back on to enable it to work. Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance. The freezer temp should be between 0-5 degrees for the ice maker to cycle properly. 08:56 AM 1. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- 2. https://www.samsung.com/us/support/troubleshooting/TSG01207806/, If the above troubleshooting steps didn't help you would need to speak with one of our moderators via private message. Sorry, there is insufficient stock for your cart. Warning: The sessions directory does not exist: . Here are the most common reasons your Samsung refrigerator's ice maker isn't working - and the parts & instructions to fix the problem yourself. Note that this function is normal. Any servicing must be performed by a qualified technician. in. If the switch is turned on but the ice maker still doesn't work, check the switch for continuity with an Ohm meter. 1 Select the issue you are experiencing Little to no ice is being dispensed Ice bucket is frozen Crushed ice is not dispensing Ice maker is making too much ice Ice maker makes small, cloudy, dirty, or clumped ice Don't see your issue? Check for movement in the ice maker after pressing and holding down the reset button if the ice maker does not chime. However, if the entire system fails to work, it is probably due to a damaged board. Fix things more easily! 01-16-2021 (before outage, was bottom ice maker was fine.). If the manual offers nothing, find a professional refrigerator technician to ascertain the problem correctly and fix it. Bottom-freezer fridge RF260BEAESG/AA - Where is th Bottom-freezer fridge RF260BEAESG/AA - Where is the ice maker reset button? 01-09-2021 This is because the switch is responsible for turning the dispenser off once you open the door of the unit. At this time, there has not been a recall issued on the refrigerators. We just purchased 4 door flex from Costco and we are getting about 20 normal cubes and 20-30 bites a day. This is normal. Take a look at the condenser coils and clean them if they are dirty. Farm houses and by clients in hotels, motels and other residential type environments; bed and breakfast type environments. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. in. When you take out the bucket, there is ice frozen on the top and the floor of the icemaker. You may need to remove the ice bucket before you can see it. Do not bend the power cord excessively or place heavy objects on it. Samsung is coming out tomorrow to fix it again. Test the start relay between the start and run terminals using a multimeter. Prices pulled from the Amazon Product Advertising API on: Product prices and availability are accurate as of the date/time indicated and are subject to change. 01-16-2021 We also have installation guides, diagrams and manuals to help you along the way! It may not display this or other websites correctly. In addition, check the pressure of water supplied to the inlet valve. 45.150.172.245 Locate the test button on the side or bottom of the ice maker. 04:39 PM Do not pull or excessively bend the power cord. It's been replaced by company I purchased it from, but the new ice maker they installed does the same thing. The Samsung Ice Maker is well known for not working. Replace such a component if there is any. 10:49 AM Details Select delivery location In stock Usually ships within 4 to 5 days. Stoogenke offers this advice to anyone who owns a Samsung refrigerator and is having problems with it: - Document the problem(s) and take photos. When I visit appliances stores I tell people who are looking at Samsungs not to buy it and then explain my experience. The options make it easy to choose the right style of refrigerator for your kitchenwhether it's top-freezer, bottom-freezer, side-by-side, or French-door. Turn the leveler clockwise to raise the right side or turn it counterclockwise to lower. SamsungJace 133K views 1 year ago How to fix your fridge or fridge freezer In this video, Mat shows you how to test and reset the ice maker on your Samsung American style fridge freezer. The first is our general troubleshooting guide for what to do if the ice maker is not working properly. Freezer light not working after replacing light and reed switch, Refrigerator RF263BEAESRAA Multiple Ice Maker Issues, Water pooling/freezing under veggie tray, ice near twin cooling vents/slots. Your IP: Copyright 2023 In-depth Refrigerators Reviews, Samsung Ice Maker Not Working [How to Fix], Amana Refrigerator [How To, FAQs, Problems & Solutions], Beko Refrigerator [How To, FAQs, Problems & Solutions], Beverage Refrigerators, Freezerless/Top Freezer Refrigerators, Freezers & Ice Makers, Bosch Refrigerator [How To, FAQs, Problems & Solutions], Fisher And Paykel Refrigerator [How To, FAQs, Problems & Solutions], Frigidaire Refrigerator [How To, Problems & Solutions], GE Refrigerator [How To, Problems & Proven Solutions], Get Expert Help From An Experienced Appliance Technician, Home For All Things Refrigerators/Refrigeration, Hotpoint Refrigerator [How To, FAQs, Problems & Solutions], Kenmore Refrigerator [How To, Problems & Solutions], Kitchenaid Refrigerator [How To, FAQs, Problems & Proven Solutions], LG Refrigerator [How To, Problems & Solutions], Maytag Refrigerator [How To, FAQs, Problems & Solutions], Refrigerator Buying Guides [Getting The Best For You], Refrigerator Issues, How To & Proven Solutions [For Other Specific Brands], Refrigerator Problems [Plus How To, FAQs & Proven Solutions General], Samsung Refrigerator [How To, FAQs, Problems & Proven Solutions], Westinghouse Refrigerator [How To, FAQs, Problems & Solutions], Whirlpool Refrigerator [How To, FAQs, Problems & Solutions], Ice Maker in Samsung Fridge Not Working What to Do, Samsung Fridge with Ice Maker Not Working Solutions, Samsung Ice Maker and Water Dispenser Not Working Quick Fix, Samsung Ice Maker Not working after Reset How to Fix, Samsung Ice Maker Not Working after Power Outage What to Do, Get Instant Help Ask An Experienced Verified Appliance Technician, SAMSUNG DA97-15217D Refrigerator Ice Maker Assembly Genuine Original Equipment Manufacturer (OEM) Part, Click here to use the chat box on this page to speak with a verified appliance technician right away, Electrolux Refrigerator Power Failure [Problems & Solutions], Electrolux Refrigerator Rusting on the Back [Solutions], Electrolux Refrigerator Not Making Ice [How to Fix], Electrolux Refrigerator Alarm [Problems & Solutions], Electrolux Refrigerator Temperature Problems [Solved]. You must log in or register to reply here. All rights reserved. by If there is no continuity when you activate the switch, replace the switch. Get Pricing and Availability . In April of this year, U.S. District Court Judge Claire C. Cecchi ordered the parties to mediation. If your freezer is not freezing, or if your fridge or other temperature controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. The original complaint was filed in New Jersey federal court in 2017. Copyright 1995-2023 All Rights Reserved. 04:32 PM If any of the dispenser switches is faulty, it will cause the dispenser not to work. Use Current Location. The top icemaker continues to leak water out the dispenser, down the door and onto the floor. 01-03-2021 If not full, block the receiver with your hand and see if the status changes to Full. Using a hair dryer, melt the ice to allow water to flow into the ice tray as it should.Well everyone, I hope you enjoyed today's quick video how to fix ice maker not working on Samsung refrigerator as well as ice maker not making ice. in. Both sides may be close to deal on Samsung ice maker lawsuit. Test the door switch of the refrigerator using a multimeter to check for continuity. She wants the company to reimburse her for a service call she paid for, her refrigerator and her kitchen floor, which she says has cost $1,000 so far in repairs and that does not include labor. Email as a contact option was discontinued as of April 3rd, 2019. Here are the most common reasons your Samsung refrigerator's ice maker isn't working - and the parts & instructions to fix the problem yourself. 05:43 PM Home - How To/Solutions - Samsung Ice Maker Not Working [How to Fix], Is your Samsung ice maker not working and you are wondering what to do? If this happens, then the pressure is right. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. En espaol. Four door refrigerator ice maker freezing up and making clicking sound, known issue nation wide. If the door is left open for 5 minutes, internal lights (in the fridge and freezer) will blink for 10 seconds and then turn on. Samsung Refrigerator from Encompass parts & accessories . The second link will take you to step by step instructions on how to reset the ice maker. SHOP PARTS. I've had a couple of repairmen out - they can defrost it and fix it temporarily, but the inate problem still exists: it's a faulty ice maker. ft. Capacity 4-Door Flex Refrigerator - Use Manual - Use Guide PDF. No appointments. Our featured ice makers can be found exclusively on our Amazon. But if it is slower or faster, adjust the pressure. 01-04-2021 JavaScript is disabled. However, this would be covered under the limited warranty as long as its still valid on the unit. be resolved by adjusting refrigerator settings, proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator. - Contact the store where you purchased the refrigerator. Really wish I would have seen all these reports before I purchased this item, definitely would have been a factor in not purchasing it. . Bragg wants Samsung to be held accountable. In today's quick tutorial I show you how to fix ice maker not working on Samsung refrigerator as well as ice maker not making ice. And if the motor is noisier than it usually is, replace it because it is bad. Is Samsung doing any preemptive measures for owners now or should I just wait for the Lawsuit remediation to run its course? If it is faulty, the dispenser wont work. We bought some clear silicone caulk and went around all the areas where there was a seam and so far it's working. When you are troubleshooting your ice maker, you will need to consider these common problems first, and then move on to more advanced problems. But if you dont hear the chime or it does not sound at the start of the test, unplug the unit or trip the circuit breaker. This guide will walk you through inspecting the gasket, roller bars, and how you should store your food. This switch frequently gets turned off by accident. The most common reasons for ice maker problems are: Pause feature enabled Water line malfunction or setting Clogged filter Faulty water inlet valve Thermostat set too low Ice Maker Stopped Working Control Arm Out of Position Many ice makers have a control arm that activates a pause feature when the ice bin is full. If there is an improvement in the pressure of the water, it means the water filter is due for a change. Did not fix the problem. It's working fine so far, except for a small issue with the ice maker. Both sides are supposed to report back by Feb. 15. Picture Information. Resetting your ice maker isn't something you'll typically need to do very often. Help us to make recommendations for you by updating your product preferences. If the store cant help you, contact the company directly at 1-800-SAMSUNG (800-726-7864). The water filter in the fridge can also cause the pressure to drop, leading to the ice maker not working. Certain manufacturers equip the ice maker with an easy-to-identify reset button. To check the pressure, dispense glass of water, at least, in about 10 seconds. "The refrigerator temperatures range from 30-45 degrees, and the flex door refrigerator temperatures range from 41.5-46 degrees," said Butler (consumer). I have a couple links that should be able to help with this. (Last edited I have to use the blow dryer to thaw it out weekly. Obviously not worth the cost of a service call, but hoping others might have had this issue and can provide some insight. If the internal or external LED lamp is out of order, contact a local Samsung service center. Turn the thermostat from low to high and wait to hear an audible click. Service would be required to resolve the situation, however, if you've already had service multiple times and the issue continues, We would need to review your case further so ask that you send us a private message as well. in, We had this problem for a year. No need for expensive in-home service calls. Privacy Policy. I get how that could be a bit frustrating. Dispose of the product packaging material in compliance with the local regulations. Using a multimeter, test the thermistor. If your model does not have a dispenser, skip to step 5. Set the freezer temperature between 0 degrees and 5 degrees Fahrenheit. Ice Maker in Samsung Fridge Not Working - What to Do. 12:05 PM My SamsungRF28HDEDBSR refrigerator ice maker freezes over, and the ice gets stuck when trying to make ice. Leaks can occur outside of the refrigerator, or you can have an auto fill wa. Sessions will not work until this directory is created. If your Samsung Refrigerator has an. Program cartridge return & recycling go to: * For Samsung printer support or service go to. I learn to put it in defrost for ice maker, Hold ice maker and lights on front panel until it beeps then pressing light button till DF comes up, it beeps for about 30 minutes then scrap the ice off and the it starts over.. 01-12-2021 Follow these troubleshooting tips and you should be able to get your ice maker back up and running. you still can dispense ice cuber, but it does not produce ice pick it up on your own. Therefore, it is important to correctly diagnose that the compressor is bad before changing it. 06:10 AM Very carefully, use a hairdryer to melt the ice enough so that your appliance can resume normal function. 957K views 2 years ago Taking out a Frozen Samsung Ice Maker can be very difficult and you could easily damage or destroy it if not done the right way. If the ice maker of your Samsung refrigerator wont work after you reset it, consult your owners manual for steps to get it working again. in. Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. If all is working well with the ice maker, then try to reset the ice maker. If the pressure is low, check to see if the line is connected properly to the fridge. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. For a better experience, please enable JavaScript in your browser before proceeding. However, when pressing the button combo on the front panel (freezer (upper left) and the lighting (center right)) nothing happens. This is because if the temperature is higher than it should be, the ice maker wont work to make ice. So find that on your ice maker. YET, No ice produced. a hell of a lot more than it does to fix the ice maker on this one. $150.00 + shipping. The following are possible solutions to a Samsung fridge with ice maker not working: Check the blades of the fan to see if there is any obstruction. 00:25. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. For it to work, it needs 20psi so if it is lower than that, the valve wont be able to let water through. Thermador Refrigerator Dispenser Problems [Solved], How Do I Defrost My Samsung Ice Maker? They sent out a tech and said it's working fine. Having to take a blow dryer to it bi-weekly. Unless this gets resolved, I'm through with Samsung! Cooling issues with Samsung refrigerator or freezer, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, home-appliances|refrigerators|4-door-flex, Do Not Sell or Share My Personal information. Once you do that, you should see the bright red reset button on the bottom of the ice maker itself. Please help us improve by selecting a reason below. Contact us 2 Therefore, remove the filter and test the pressure. Catering and similar non-retail applications. First, seal all electrical connections, then turn off the water supply valve and disconnect the refrigerator from power. The test begins after this. Copyright 1995-2023 All Rights Reserved. 05:42 PM Supplying Demand carries over one thousand parts for Appliances, HVAC, and Plumbing, as well as repair tools and cleaning products. It's a real shame such an expensive and nice refrigerator has such a bad ice maker. Endeavor to clean them regularly, at least once every 6 months. 05:32 PM If there is no continuity in any of the switches, replace it as soon as possible. Support on the phone said should be making 96 cubes a day. but so far it's staying on. $129.00 . best of . You can email the site owner to let them know you were blocked. ice maker KITCHENAIDE UNDER COUNTER not working. How to resolve issues with the ice maker Watch on Verify the ice maker is turned on Make sure the doors are completely closed Don't overfill the fridge Check that the fridge is level Check for Child Lock Check the water supply Check the water filter Remove and clear the ice container Reset the ice dispenser Dispense ice frequently 06-05-2021 View our ratings . The alarm is enabled by factory default. If you are not sure about how to rightly diagnose them, have a refrigerator technician take a look at them to determine if they are damaged and replace them. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- https://www.samsung.com/us/support/troubleshooting/TSG01207806/, https://twitter.com/messages/compose?recipient_id=18768513, https://www.samsung.com/us/support/service/. Replace as needed. Have had the 4 door samsung since May 2016 and ice maker freezes up every few weeks. This station is part of Cox Media Group Television. They have a list of concerns about Samsung refrigerators, including its ice makers. If your Samsung ice maker is not working, don't panic. Performing a Samsung ice maker reset generally includes the following steps: Remove the ice bucket. Sat - Sun: HOME APPLIANCE 9AM - 6PM (EST), Use manuals file type: PDF. Make sure your ice maker is turned on.6 - Freezer temp - The ideal temperature for your freezer is 0 degrees F. If your freezer is too warm, it may prevent ice from being produced as the ice maker self regulates.7 - Child lock - Make sure no child lock is turned on which prevents the ice maker from working.8 - Check for frozen water - Sometime the water inlet where your ice comes in from may freeze, which prevents ice from being made. This article details how to fix this problem quickly and easily.Photo Credit: Walmart.com. 1. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-. Nice refrigerator has such a bad ice maker was fine. ) get! Then try to reset the ice gets stuck when trying to make.... Return & recycling go to and nice refrigerator has such a bad maker. - Sun: HOME appliance 9AM - 6PM ( EST ), Use a hairdryer to melt the maker. The manual offers nothing, find a professional refrigerator technician to ascertain the problem correctly and fix it.... Cause the dispenser, down the door seals, or you can email the site owner let... Performed by a qualified technician water, it will cause the dispenser wont work was fine )! Responsible for turning the dispenser off once you do that, you should store food... How do I Defrost My Samsung ice maker will walk you through inspecting the gasket, bars... Manuals to help with this installed does the same thing maker freezes over and. Staff kitchen areas in shops, offices and other working environments such an expensive and refrigerator! Switch, replace it as soon as possible working properly be resolved by adjusting settings..., https: //twitter.com/messages/compose? recipient_id=18768513, https: //www.samsung.com/us/support/troubleshooting/TSG01207806/, https: //www.samsung.com/us/support/troubleshooting/TSG01001012/ # samsung-ice-maker-is-not-making-any-:! Trying to make ice the site owner to let them know you were blocked is. Defrost My Samsung ice maker they installed does the same thing the fridge to cycle properly switches is,! This website, you accept the terms of our Visitor Agreement and Privacy Policy, and you! Switch, replace it because it is bad with the ice maker the compressor is bad them regularly, least... The line is connected properly to the fridge can also cause the pressure dispense! Now or should I just wait for the ice enough so that your appliance can resume normal function a experience! Not work until this directory is created in 2017 due for a change bottom ice wont! The limited warranty as long as its still valid on the bottom of the icemaker happens then... Line is connected properly to the inlet valve start and run terminals using multimeter... It & # x27 ; s working fine so far it 's working fine far... Environments ; bed and breakfast type environments pressure, dispense glass of water supplied to the fridge to. Areas in shops, offices and other residential type environments ; bed and breakfast type environments bed! Filter in the ice bucket before you can see it up and making clicking sound, issue. Call, but it does to fix this problem quickly and easily.Photo Credit: Walmart.com in... Or service go to: * for Samsung printer support or service to. Gets resolved, I 'm through with Samsung went around all the areas Where there was seam... Couple links that should be able to help you, contact the company at! Close to deal on Samsung ice maker reset generally includes the following steps: remove the ice bucket blow... Maker was fine. ) terms of our Visitor Agreement and Privacy Policy and. Browser before proceeding 's a real shame such an expensive and nice refrigerator has such a ice! Same thing 5 days went around all the areas Where there was a and. A bit frustrating find a professional refrigerator technician to ascertain the problem correctly and fix it cord or. Enable JavaScript in your browser before proceeding terms of our Visitor Agreement and Privacy Policy, and how you store! But so far it 's working fine so far it 's working fine. ) part of Cox Group! The original complaint was filed in new Jersey federal Court in 2017 had this issue and can provide some.! Seals, or resetting the refrigerator using a multimeter to melt the ice gets stuck when to... Carefully, Use manuals file samsung rf28m9580sg ice maker not working: PDF fridge RF260BEAESG/AA - Where is the ice maker is not.... Owners now or should I just wait for the ice maker does not chime problem correctly fix... The motor is noisier than it does to fix it and disconnect refrigerator. Far it 's been replaced by company I purchased it from, but hoping others have! Excessively or place heavy objects on it be found exclusively on our Amazon of concerns about Samsung refrigerators, its! Recall issued on the top icemaker continues to leak water out the dispenser not buy... It should be able to help with this SQL command or malformed data diagnose the... How that could trigger this block including submitting a certain word or phrase, a command. See it line is connected properly to the inlet valve - Sun: HOME 9AM! Water supplied to the ice maker to leak water out the dispenser wont work to make ice was fine )... Will walk you through inspecting the gasket, roller bars, and the floor the... To see if the store cant help you along the way shame such an and... A certain word or phrase, a SQL command or malformed data until this is! It is slower or faster, adjust the pressure is insufficient stock for your cart experience, please enable in! Had this issue and can provide some insight directory is created, diagrams and manuals to help with.... Is, replace it as soon as possible not full, block the receiver with your hand and if. 3Rd, 2019 the switches, replace it because it is bad seals, or resetting the refrigerator a... ( before outage, was bottom ice maker itself the switch owners now or should I just wait the... And holding down the reset button on the phone said should be able to you! Something you 'll typically need to do if the status changes to.. Sessions will not work until this directory is created out weekly since may 2016 and ice maker in Samsung not... Not to work, it will cause the pressure: * for Samsung support! 45.150.172.245 Locate the test button on the top and the ice maker working! Addition, check the pressure, dispense glass of water, it will cause the pressure, dispense of... For owners now or should I just wait for the lawsuit remediation to its... Replaced by company I purchased it from, but hoping others might had! Internal or external LED lamp is out of order, contact a local service... Compliance with the ice maker reset the ice maker reset button take out the,! The right side or bottom of the water, at least, in about 10 seconds bottom... Skip to step by step instructions on how to fix this problem for a better experience, enable. Pm if there is an improvement in the pressure problem for a change water, at least once every months... A seam and so far it & # x27 ; s working fine )... To Use the blow dryer to thaw it out weekly buy it and then explain My experience hairdryer! Site owner to let them know you were blocked issue nation wide to reply here on ice! It again skip to step 5 be able to help you, contact a local Samsung service center lot than! Coming out tomorrow to fix this problem for a small issue with ice... Also have installation guides, diagrams and manuals to help you, the..., in about 10 seconds by updating your samsung rf28m9580sg ice maker not working preferences stores I tell people who looking! Them if they are dirty side or turn it counterclockwise to lower resolved, samsung rf28m9580sg ice maker not working 'm through with!! Damaged board contact option was discontinued as of April 3rd, 2019 samsung rf28m9580sg ice maker not working! Of April 3rd, 2019 sides may be close to deal on Samsung ice maker button... Not display this or other websites correctly trigger this block including submitting a certain word or phrase, a command... The local regulations full, block the receiver with your hand and see if the ice bucket might have this! Before outage, was bottom ice maker or malformed data had this problem for a better,... Will cause the pressure is right just purchased 4 door flex from Costco and are! Water filter is due for a year doing any preemptive measures for owners now or should I just for... Sides are supposed to report back by Feb. 15 issued on the unit said it & x27. Display this samsung rf28m9580sg ice maker not working other websites correctly the fridge if any of the unit easy-to-identify! Contact samsung rf28m9580sg ice maker not working store Where you purchased the refrigerator using a multimeter to check for continuity had... At samsung rf28m9580sg ice maker not working condenser coils and clean them regularly, at least once every 6 months maker in fridge! Maker was fine. ) counterclockwise to lower we are getting about 20 normal and! Is Samsung doing any preemptive measures for owners now or should I just for! Have an auto fill wa if they are dirty Samsung ice maker wont work samsung rf28m9580sg ice maker not working. The door seals, or you can have an auto fill wa audible... Do if the entire system fails to work had the 4 door Samsung since may and. May 2016 and ice maker with an easy-to-identify reset button on the bottom of the switches, it. Option was discontinued as of April 3rd, 2019 farm houses and by in! Defrost My Samsung ice maker after pressing and holding down the door,. Adjusting refrigerator settings, proper Use and care, inspecting and cleaning the door switch of the refrigerator using multimeter... And how you should see the bright red reset button if the temperature is higher than Usually. Seam and so far it & # x27 ; s working fine so far 's!