Really, we wanted the yard level why would we remove anything. I will attach pictures! Guest half bath on first level was backed upon being used and started having problems in March . During this they found other issues with my home not what i was talking about but something else being wrong with my bathroom upstairs. Then after doing so had a inspector come do a air test after the stuff had been painted over. 06/01 - Sent follow up email to HVAC and Mungo. When you buy a home from a company like this you are rolling the dice sometimes you win and sometimes you lose. These days, big-box builders like Mungo, Crown Communities, KB Home, etc., can build homes that look beautiful with all the amenities that buyers think they want nowadays, and all for prices much lower than we might expect. I spoke with Mungo representative, Tony Z., on 9/23/22. We have since rescheduled the 30-Day Visit to a later date, as January 15th is no longer suitable to the homeowner. In the meantime, a representative will reach out to the homeowner directly to discuss their concerns further. On 7/7/2022, I discovered bubbling at the rear of the home while attempting to remove the pinestraw and lay mulch. There were a couple of problems with the house, the kitchen vent hood and the conventional oven. The discontinuous month-long strike is due to start on 24 April. We are now waiting for a lab test result to return which will take two weeks. I was amazed and will definitely refer them to anyone! As soon as we are able to return to working inside of homes we will be addressing this list. Want restitution. Mr. Christopher Condon, Regional President, Mr. Gavin Green, Vice President of Operations, Ms. I purchased my home in August 2,2019. They don't even comply with building code! A Mungo representative has reached out to the homeowner (with a voice message being left). 108 Averyville Drive. We apologize for any inconvenience and appreciate the feedback provided. Mungo continued to use *** siding, despite class action lawsuit. When you buy a MUNGO Portable Folding Table online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Unacceptable by any standard. Upon moving we noticed that our driveway would not fit 2 vehicles even though we have a 2-car garage. Due to COVID, we were not able to have our inspection with Mungo (L*** P) until 11/11. Customers are unhappy with the way Mungo Homes has handled their concerns and the lack of transparency in the building process. For the past couple of months, our yard has been trashed (literally) from their various work crews, they've been caught using our water and hoses for various tasks on the new house, and yesterday, we came home from our honeymoon to find that our mailbox had been demolished. Mungo Man was discovered by Jim Bauer near an existent site. *** I signed for my home in June *** If Mungo would like emails, screen shots or photo proof, I can provide it all *** First Time: (May ) I found a roof leak and reported it BEFORE I signed for my home, it was addressed by being painted over. (40+ new homes in this phase) After getting a professional survey of the land and comparing it to the Plot Plan. The plumber visited my home on 3 separate occasions from September December in which camera analysis was done twice and they informed me that it was problem with the drainage line that was installed when the home was built. Homeowner made contact with the builder on 12/10 via text message where he indicated he did have the key in his possession and would drop it off on Monday. Ft. per Sq. This will surely increase the credibility of your complaint. I just want my yard fixed and that terrible smell gone. I texted Mr. P on 4/6, 4/7 and 4/12. HVAC Company sent another email to Mungo. I contacted Mungo for my one year inspection in January in which they told me I had missed the deadline so they would not come out for the one year inspection. My husband and I are buying a home in ***. If you are interested in learning more about the history of Mungo Homes, we invite you to click on the following link to view a short video clip. Mungo Homes (mungo.com) has been receiving numerous complaints from its consumers. Mungo Homes of Alabama, Inc. Therefore, any repairs related to these concerns would need to be addressed by the homeowner. So I contacted justin again and he referred me back to *** who was the warranty manager in charge after ***. Even though we are outside of the two-year time frame, we are more than willing to review the area of concern with the homeowner. So i cannot agree with the response bc it sugars things like they have been doing everything when I have had to initiate the move on having a test done before they even tried to do anything. The results indicated that the spore levels within the home were safe and actually lower than what is found outdoors. The warranty manager contacted me on Tuesday, June 9 to inform me that Mungo will not make repairs and that this item is not covered under their warranty because we do not have any standing water after 48 hours. We had just moved in during January. Celey's said they know that hardware failing that comes w/ toilet, but Mungo won't pay to switch part. View more property details, sales history and Zestimate data on Zillow. On 1/26/22, Robert indicated via text the Tony will reach out to us by the end of the week. They came and meet me at my home on 04/14 to look at the problem and said they seen what I was talking about and the smell was just from standing rain water and they would get back to me with a resolution. They want to take no responsibility for the sewage that my family has had to smell and was told we couldn't use our backyard. Princeton manor lot 302 - 2 story single family dwelling 4 bedroom 3 bathroom 1 garage front porch prefab 2451 sq/ft heated 428 sq/ft garage. I was assured that they would address it, unfortunately, that did not happen with their last few repair attempts. Ashton Woods 7. Discover Silo Art Trail and Mungo National Park on an Outback 4WD Tour; MERRY CHRISTMAS HAPPY NEW YEAR and Tours for 2023; Kimberley Karijini Lake Eyre Mungo NSW Private Small Group Tours 2023; Corner Country Lake Eyre Mungo Outback Tours; Best Outback Tours Available in 2022 Pay was received in a timely manner. We had a toilet supply line in upstairs bathroom fail due to faulty product and/or installation causing a large flooding event upstairs and downstairs. They have said closing date would depend on cabinet delayed arrival on June 19 because they can't floor until then. I was assured by the warranty manager that if the problem came back up again that Mungo Homes would take care of it because he did not really know what the problem was. 2022 Top Workplace in South Carolina This situation is being handled very lightly and mungo has shown me they can't be trusted and that they are not on my side when it comes to figuring out what went wrong with my build of my home or even the company whom they hired to do work them. Mungo Homes. I understand mistakes happen but going back and fixing them over a month later is pushing back our closing date. Mungo Homes has partnered with Silverton Mortgage, an acknowledged industry leader within the mortgage community, to make the mortgage loan process easier for you so you can focus on what matters day to day. Mungo definitely was NOT taking my home Issue serious from the beginning of me reporting the issues. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Consumer Response (The consumer indicated he/she ACCEPTED the response from the business.). The company's top 20 most trusted home builders are: 1. Business Response We appreciate the response. Shaw approved replacement using the same defective carpet, but no new pad, or inspect/repair subfloor, & we have to pack and move 2nd floor on our own7) Wood floor issues. They said they needed a separate worker to fix the caulk they cut through. Business Response The homeowner's concern for erosion, grading, and drainage issues was brought to our attention after the first-year warranty period on the home had concluded. . When a home is outside of the one-year warranty phase, we must follow the proper channels before addressing an out of warranty issue. l spoke to Precision Landscaping and The Crawlspace Medic came out - they saw that the house next to me- has a lot of run off from their rooftop and hill and from their driveway- that is running down the property line- causing standing water and bad erosion straight down to the back end of the hill - My complaints were directed to next manager- Lane- Lane then showed up with his boss- His boss told me that MUNGO is not RESPONSIBLE FOR THIS erosion and that they won't fix it and they do not install FRENCH DRAINS- so one week later and I am meeting a new neighbor at unit 423 who tells me she got a French Drain installed right away and she got gutters too. Our point of contact regarding this claim was Anthony Zeman. I feel like I've been deceived and Mungo was aware, especially since one of their warranty managers directed me to file a complaint to have my issue resolved. I am highly dissatisfied with the continual issues related major systems in this Mungo home. 4bd. I received a letter advising that Mungo was found in violation based on the way my yard was graded. $434,870. We had ***'s do their inspection prior to showing them the home inspection report. It is fairly new and I think that it isn't being given a fair review. Sincerely, Pate G Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) We had to wait 4 month until the house is built. This position is responsible for coordinating and monitoring all of the construction activities in an assigned location (s) to insure consistent methods are being followed to . Trades were sent out to investigate and make the necessary repairs. It is very easy to see there is a big difference . *** XXX-XXX-XXXX, ***@gmail.com, Shugart homes, a division of Mungo homes built Camden Park neighborhood. Poor workmanship and customer service Where do I even begin. He sent loyd, the septic tank man here and he blamed it on tree roots that did it. Consumer Response I'd like to withdraw my complaint Mungo has agreed to rectify the problem Thank you, *** Consumer Response Mungo Remorse- is all I can say- Too many problems to list- and I'm getting dismissed and delayed by upper management I am a brand-new home owner- purchased a mungo home in south carolina. We are happy to look into the concern from the homeowner, as we are fully committed to standing behind the work we perform. As a matter of policy, BBB does not endorse any product, service or business. When the sub contractors were finished we found several holes and unpainted nail pop repairs also a month earlier we had a shower crack fixed (for the 4th time). *** contacted *** Electric to evaluate the property. I suffer from PTSD and having to go through what i have with Mungo has not helped with my health issues either! I noticed a smell and standing water that stayed longer than 48 to 72 hours. This is a multi-location business. If a warrantable repair was identified we made the repair and assured it was repaired appropriately to industry standards. I met Scott L at the pre drywall for the first time. Until the foundation is fixed, then, this complaint will remain open. We apologize if we did not effectively communicate that at the time of your request. I contacted my HOA Maintenance Dept on 3/31 regarding severe erosion due to poor grading and drainage in my yard after my landscaper, Read full review of Mungo Homes and 1 comment. 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