If you don't see what's on your mind, reach out to us anytime on phone, chat, or email. I so appreciate this kind of customer service. I have been using chewy for a while now for my dogs and cat. if you have a valid prescription or remaining refills on file, you can set up an, If we do not receive a prescription, or if your prescription. Easy as that! Connect with a Vet is a feature that enables you to connect conveniently with licensed veterinarians and get answers to your pet’s health and behavior related questions or concerns. MONAT Review – Is it LEGIT or a Scam? No – at this time we are unable to ship to P.O boxes, APO/FPO addresses, and international addresses. | Complaints, A US-based retailer of pet food and pet supplies, founded in 2011, Supports a wide range of pets (dogs, cats, fishes, birds, small animal, reptiles, and horses), Offers a wide range of supplies in each pet department, including foods, treats, toys, medication, and more, Only credit cards (Visa, Mastercard, Discover, and American Express) are accepted for payment, Advertises relatively fast delivery times of 1 – 2 days, Accept returns if you are not totally satisfied with your order, Customer Support is available 24/ 7 via email (, In trustpilot.com, it is rated 3.9/ 5 by 7,432 reviewers, In consumeraffiars.com, it is rated 3.4/ 5 by 577 reviewers, In resellersrating.com, it is rated 7.11/ 10 by 85,209 reviewers, In Sitejabber.com, it is rated 4.3/ 5, with 351 of the 458 reviewers giving it a 5 star rating, In Influenster.com, it is rated 4.8/ 5, with 91% of the 5,037 reviewers giving it a 5 star rating, ChristineStrau in Resellerratings.com says “, Jessica Moody in Resellerratings.com says “, Frank Szap in Trustpilot.com says “Chewy deliveries have been better in the past. Now if they "innocently" bill every account double, that's a $#*!-ton of other people's money they're playing with! In this situation, Chewy.com does not take title to the refunded item. I am writing to express my extreme disappointment in your vivid demonstration of the worst of the reputation of American marketing. amzn_assoc_region = "US"; only veterinarians can approve or deny prescriptions. Not only did they refund me for my entire purchase (some was used from the case) but they told me to donate it to a local shelter. Go to Payment Methods and click the blue hyperlink that says “Add a new Credit or Debit Card.” Fill in the required information exactly as it appears on the card and click the button that says “Save Payment Method.”.
You can also add or select any of the payment methods we accept at checkout. Thus, it’s safe to say that Chewy is safe. Processing Prescriptions: We are working to get your approval to have your pet’s healthcare item shipped as soon as possible. amzn_assoc_tracking_id = "topreviewssite04-20"; I received a promotion code. It is not required to have a written prescription on hand when you place your order. ND, NE, NJ, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, and WY. Save my name, email, and website in this browser for the next time I comment. As we’ll find, Chewy advertises a super fast delivery time of 1 – 2 days. Post approval, we will prepare the item(s) for shipment. A. EXTREMELY DISAPPOINTED! At checkout you'll be prompted for vet information. Suffice it to say that a scam store cannot gain the recognition of such industry watchers. We accept Visa, MasterCard, American Express, and Discover. It is not necessary to have a written prescription or authorization on hand before you place your order with Chewy. Advertisements, "spam" content, or references to other products, offers, or websites.
I also ordered dogs bones a while back and they sent four that were completely coated with mold. Who is eligible to use the Connect with a Vet feature? Customers positive reviews include: being connected to real persons, relatively fast response time, very understanding and helpful support personnel, and more. Customer service responds quickly and is friendly and eager to fix issues. The products and services this company provides are far above average. Shame on Chewys! If you have questions or feedback please email us at vetchat-feedback@chewy.com for additional information. I left a scathing review on Google for Onguard. I have been using Chewy for my pet food needs for at least the past six years, and I have been very happy with the services that they have provided. We’ll send one email notification for each item that’s back in stock.
My dog needs her food tomorrow! How do I get Petscriptions for my clinic? Many pharmacies and veterinary clinics will accept expired or leftover medications and dispose of them properly for you.
Suffice it to say that a scam store do not bother with getting legal company registration certificates and definitely cannot get listed in a Stock Exchange. We can contact your vet on your behalf, or you can send us your pet's prescription yourself.
Bull$#*!! We placed an order - nothing unusual. At this time, we only ship within the contiguous U.S. Next, add your select your payment method. This helps keep Top Review Site free. Also, AMAZING customer service. That really touched us So many times we see large companies treat people like numbers and show little care for their customers. Not every USA company has the man power to deal with this enormous amount of work nor do they wish to deal with the headaches involved with shipping outside of the USA. Petscriptions is a free platform for you.