The Athene Annuity A.M. Best rating is A-, and the Athene Annuity S&P Rating is A-. Athene Annuity and Life Company/ Alliance-One Evasive answers, No phone? BBB remains operational and focused on serving our business community and our consumers throughout this crisis. Reviews are posted at the request of readers so they could see an independent perspective when breaking down the positives and negatives of specific annuity contracts. BBB remains operational and focused on serving our business community. In addition, over an average of 50 Athene customer reviews, the company is currently sitting on a whopping one and a half stars our of a possible five. Customer Reviews are not used in the calculation of BBB Rating. You could also go to Athene’s website and complete a short form, and then have a representative contact you back. ©AnnuityGator. This web address is: http://www.athene.com/contact. We also use content and scripts from third parties that may use tracking technologies. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Will you please help us? If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. Better Business Bureau ... Athene Annuity & Life Assurance Company of New York; Best! They need lessons in 1) whose money is this 2) customer service 3) and telling the truth. If the annuity is otherwise performing well for you, it likely makes sense to hold on to it (minus your withdrawal for your roof repairs). Access the headquarters listing for Athene USA here. Only 1 supervisor? Some of the sources of information BBB relies on are temporarily unavailable. Some of the sources of information BBB relies on are temporarily unavailable. BBB Business Profiles generally cover a three-year reporting period. Headquarters7700 Mills Civic Pkwy, West Des Moines, IA 50266-3862Email this Business, Need to file a complaint? They were in no hurry to send me MY money and two weeks later I recieved my check , I kid you not, for the exact same amount that was cancelled . Please check out resources available to you at BBB.org/coronavirus. We are sorry to hear that you’ve been having trouble contacting Athene. An Alabama resident has filed suit against Athene Annuity & Life Assurance Company for allegedly misinterpreting the amount of his monthly annuity withdrawals and breaching its contract with him. PO Box 12687. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests. So, Athene appears to have a higher than average complaint index, given that average is 100. BBB Business Profiles may not be reproduced for sales or promotional purposes. Depending on how long you have owned the annuity, you should be able to access at least 10% of the contract’s value penalty-free (or possibly even all of your money, if you are no longer in the annuity’s surrender period). Please feel free to reach out to us directly via phone (toll-free) at (888) 440-2468, or to send us an email at http://annuitygator.com/contact/ and set up a time to speak with one of our annuity experts. Our contract numbers are 700308 and 705022. Lump sum or payments? BBB remains operational and focused on serving our business community. This disclosure will provide you with information on the product’s fixed and index strategies, as well as how (and how often) the returns are calculated, the actual index disclosures, and even some key terms that are important to know. Annuity Gator, Your email address will not be published. How BBB Processes Complaints and Reviews, BBB serving Greater Iowa, Quad Cities, and Siouxland Region. What options do you have for annuity payments? If you are considering the purchase of the Athene Ascent annuity – or quite frankly, any annuity – then it can be helpful to consider not just the glossy marketing pieces that are produced by the insurance company, but also to review the comments and testimonials from those who already own the product. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. By phone, their direct number is (888) 266-8489, and there are reps available Monday through Friday from 8:00 a.m. until 5:00 p.m. Central U.S. time. BBB information and Business Profiles reflect the most current information available to us. AnnuityGator.com offers independent annuity product reviews. BBB remains operational and focused on serving our business community. This is a multi-location business.Need to find a different location? Hi Feroz – Thank you for your message. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. See BBB rating, reviews, complaints, & more. We are at present living in Istanbul, Turkey. BBB remains operational and focused on serving our business community. That’s why we explore and discuss some of the recent Athene annuity complaints below. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Likewise, these types of annuities are not included in various FINRA (Financial Industry Regulatory Authority) regulations like stocks, mutual funds, and even variable annuities are. In addition, over an average of 50 Athene customer reviews, the company is currently sitting on a whopping one and a half stars our of a possible five. The more specific and detailed you are, the more likely we’ll be able to help . Nashville Tennessee *Consumer Comment: Athene's Customer Service? The correlation between financial literacy and investment success, Filling in the income gap with a single premium immediate annuity. BBB information and Business Profiles reflect the most current information available to us. As a matter of policy, BBB does not endorse any product, service or business. This field is for validation purposes and should be left unchanged. Please let us know if we can assist further by going to: http://www.annuitygator.com/contact/. As a matter of policy, BBB does not endorse any product, service or business. All names, marks, and materials used for the reviews on this site are property of their respective owners, and not those of AnnuityGator.com. BBB remains operational and focused on serving our business community and our consumers throughout this crisis. Athene Annuity and Life Company Aviva Accordia Life Alliance-One They stopped electronic billing for over a year due to a conversion problem, now they want 17 months premium in a … Hi and thank you for your comment. Best! Read More Business Details and See Alerts. To read these Athene annuity complaints in more detail you can go HERE. MA. Annuity riders may be available for an additional annual premium that can provide additional benefits and income guarantees. I filled out all the paper work, contacted my financial advisor, contacted Athene by phone and waited. BBB Business Profiles are subject to change at any time. You can, however, help yourself to better understand these types of annuities by reading over their disclosure statements and other “fine print” that may be included on the carriers’ website, and in their brochures (although often times, the fine print on the glossy brochures is “hidden” down at the bottom, and it is a very small font type). For instance, while this product can, in fact, offer some nice benefits for some, for others it has not performed up to their expectations. Just like most any other insurance or financial vehicle, the Athene Ascent annuity has had some positive and some negative reviews. Can a qualified annuity provide you with a worry-free retirement? Just some of the more recent Athene annuity complaints include the following: It can also be helpful to check on your state’s Department of Insurance website for any information about an insurance company and its corresponding complaints. We can’t help everyone, but do our best to always get back in touch within 24 hours. All Rights Reserved | Privacy Policy, Please be as specific as possible. Send us an email address to write to or a telephone number we can call from Istanbul. A check was sent promptly and just as promptly, cancelled, due to “ wrong amount sent”. We appreciate your patience as we and everyone in our communities focus on addressing this crisis. Looking for more information? For those who reside in New York, the complaint index for Athene was at one time more than 4,600! Please check out resources available to you at BBB.org/coronavirus. Because fixed indexed annuities are regulated as insurance products – and not as securities – these products provide few of the typical disclosures that you will normally find with equity investments. Athene Holding Ltd. had its IPO on the New York Stock Exchange in December of 2016 and raised $1.1 billion, further solidifying the company. Save my name, email, and website in this browser for the next time I comment. If you would like any additional information regarding the Athene Ascent annuity that is provided to you in an unbiased manner, please feel free to reach out to us through our secure contact form below: Our experts can also be reached by phone so that you can speak directly with an annuity expert, in turn, providing you with the details that you need for making a well-informed decision.

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