Get help from a librarian through . Technology Support Computing Services at the Icahn School of Medicine at Mount Sinai (ISMMS) addresses the technology needs of faculty, staff, and students. The completed Epic Recruitment Feasibility Form should be emailed to theIT Help Desk. The Icahn School of Medicine at Mount Sinai:212-241-7091 When you make your request, you will need to indicate whether you are requesting a PROMIS CAT for clinical patient care or for clinical research purposes. Cookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. 305.674.2121. Log into Epic Hyperspace and click the inbasket icon. Once you have received notification that your account has been activated, you must download and installCompany Portal to access your email. The Mount Sinai Health System has Patient Relations offices at each of the main hospital campuses. Privacy Policy | Terms and Conditions. In general, the MSDW is the primary source for most longitudinal data requests because it contains data sets not available in Epic. Mount Sinai Access is a 24/7 concierge service available to assist physicians, patients, and family members connect with one of our highly trained specialists. Please use headphones to listen to audio content. The patient will have a Medical Record Number (MRN) in Epic that can be linked to a trial as soon as he or she is registered in the system as a new patient. Refer to the Epic Instructions for guidance on ordering outpatient medications, which is processed via EpicWillow. 24 hour access available upon request. The estimated base pay is $55,626 per year. All Principal Investigators with IRB approval can request a Research Custom Workflow Design build. Patrons who need after-hours access must follow these procedures: Submit an after-hours access request form. If you require a silent space to work or study, please consider. Library staff will send a confirmation that the form has been received and processed by security. You can reach us in several ways, from phone to email and social media. Requests can be made by contacting the Epic Application Team through the IT Help Desk, (212) 241-HELP. Click Start Button, located at bottom left, go to Settings, and click Control Panel. All outpatient prescriptions must be communicated to IDS at least 24 hours in advance. Currentlyavailable PROMIS-Cat questionnaires in Epic for providers to use. This is an Epic-based tool that is set up to notify clinicians with an alert when patients match research criteria for a particular research study. IT Help Desk jobs in Mount Sinai, NY. Hospital IT Service Desk (if you have a @mountsinai.org email address) ithelpdesk@mountsinai.org IT Self Service Ticket Portal (212) 241-4357 The Mount Sinai Hospital and Mount Sinai Queens (212) 523-6486 Mount Sinai Beth Israel, Mount Sinai Brooklyn, Mount Sinai St. Luke's and Mount Sinai West Internal email for getting help with billing issues. Answer: Patients can contact the MyChart Support Line via phone call by dialing 1-855-343-3470 The following Slicer Dicer training modules are available: Contact the IT Help Deskor (212) 241-HELP. Access: Slicer Dicer is available within Epic by searching slicer in the Epic EHR search box. The Epic Application Teams technical work generally takes about one business day. If you do not remember the token, please contact the Mount Sinai Service Desk @ 212-241-4357 (4HELP). For detailed instructions, refer to the following documents: Scanning and upload of documents into Epic (media section) is limited to specific areas. All requests for email and network access must be submitted through the self-service portal SailPoint. % This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Company reviews. To close out aclinical trial altogether, call email ITHELPDESK@mountsinai.org and provide them with the following information: Short Study Name (to uniquely identify protocol): __________________, Brief Description (Intervention, etc. Users logging into the network have access to library resources, including e-journals, e-books, and databases. Terms and Conditions, Innovative Collaborations Enhancing Education and Care, Link to Innovation in Science and Medicine, Link to Innovative Collaborations Enhancing Education and Care, Office of Gender Equity in Science and Medicine, Office of Industry Engagements and Conflict of Interest, Innovation and Entrepreneurship at Mount Sinai, Mount Sinai Center for Vaccine Research and Pandemic Preparedness, Converting Discoveries to Clinical Treatment, Email Synchronization Acknowledgement Form. 145 jobs. All users accessing Mount Sinai e-mail as well as select core systems must first connect using our Virtual Private Network (VPN) with two-factor authentication. MSMPatientRelations@mountsinai.org or (212) 523-3700, Mount Sinai Brooklyn Patient Relation office: Click here for instructions on enabling JavaScript. The content within these questionnaires comes directly from the PROMIS system. Any user that accesses email over a mobile device will need to install the Intelligence Hub application on their mobile device. Earplugs are available near the help desk. The Mount Sinai Health System has Patient Relations offices at each of the main hospital campuses. In addition, a research teams clinical research coordinator is responsible for updating a patients study status in Epic when that participation status changes, including when the clinical trial has ended. You may also contact Vivian Mitropoulou, Research Compliance Officer, MSHS (office 646-605-7120). Privacy Policy Compose the subject and body of your patient message and click ADD QUESTIONNAIRE.. This will ensure that no patient is asked twice. Use the Azure Password Reset guides below for help setting up and using the self service password reset tool Use the guide above for help Choosing a Secure Password/Passphrase Password Reset: Onsite Staff Password Reset: Offsite/Remote Staff Password Reset: Syncing Mobile Devices (Supported Devices) Azure Password Reset: Registering Your Account Mount Sinai Access is a 24/7 concierge service available to assist physicians, patients, and family members connect with one of our highly trained specialists. RBQea|- 4Lc!L6zc/pXw2H&aTJ= .$zi c48u1@o[D"%'2Gs(fl`FPGD[:UE{YI kdtuM?YBE~lI% 7GU yVeKfi8)g8l%jV[)? var today = new Date() | LCA Notices. Because all interventional clinical trials (e.g., trials involving drugs or devices) are required to be registered in Epic by research teams (PI or designee), clinical trials also must be closed out in Epic when they end. Academic Informatics and Technology (AIT), with the Gustave L. and Janet W. Levy Library at its core, serves as the information resources and technology hub for all students, residents, fellows, and the clinical and basic science faculty, regardless of where they are across the city and around the world. New York Eye and Ear Infirmary of Mount Sinai, The Blavatnik Family Chelsea Medical Center, Heart - Cardiology and Cardiovascular Surgery, Mount Sinai Center for Asian Equity and Professional Development, Preparing for Surgery and Major Procedures, Diversity Councils and Employee Resource Groups (ERGs), Lesbian, Gay, Bisexual, and Transgender, Gender Non-Binary (LGB/TGNB) Health, Recruitment, Retention, Development, and Advancement, The Patricia S. Levinson Center for Multicultural and Community Affairs (CMCA), Center for Excellence in Youth Education (CEYE), Strategic Support, Advisory, and Consulting Services, New York Eye & Ear Infirmary of Mount Sinai, Important Information for Patients With UnitedHealthcare Community Plan Coverage, Frequently Asked Questions About MyMountSinai, Diversity, Equity, and Inclusion in the Health System, Diversity, Equity, and Inclusion in Education and Research, Mount Sinai Beth Israel:212-420-2000 or 212-857-9980, Mount Sinai Brooklyn:718-252-3000 or 718-312-7300, The Mount Sinai Hospital: 212-241-6500 or 212-590-3300, Kravis Childrens Hospital at Mount Sinai:212-241-9500, Mount Sinai Queens: 718-932-1000or 718-289-3100, Mount Sinai Morningside:212-523-4000 or 212-857-9990, Mount Sinai West:212-523-4000 or 212-857-9990, New York Eye and Ear Infirmary of Mount Sinai:212-979-4000, New York Eye and Ear Infirmary of Mount Sinai: 212-979-4093, Mount Sinai Downtown-Union Square: 212-844-8400, Mount Sinai Doctors Faculty Practice: 866-MSH-FPA1 (866-674-3721), Mount Sinai Doctors Brooklyn Heights: 929-210-6000, Mount Sinai Doctors Chinatown: 212-241-0519, Mount Sinai Doctors East 85th Street: 212-241-6585, Mount Sinai Doctors Long Island: 631-351-3700, Mount Sinai Doctors Queens Ambulatory Pavilion: 718-808-7777, Mount Sinai Doctors Staten Island: 718-420-1279, Mount Sinai Doctors Multispecialty Practice Upper West Side: 212-828-3260, Ruttenberg Treatment Center: 212-241-6756, Mount Sinai West Doctors Office: 212-641-4500, Mount Sinai Brooklyn Heights Urgent Care: 929-210-6300, Mount Sinai Upper West Side Urgent Care: 212-828-3250, Mount Sinai Urgent Care Inwood: 212-604-6550, New York Eye and Ear Infirmary of Mount Sinai Urgent Care: 212-979-4000, International Patient Services: 212-241-1100, Mount Sinai Access: 800-TO-SINAI (patient transfer), Mount Sinai Language Assistance Program:212-659-8990, Sign Language Interpreters and Telecommunication, Social Services at Mount Sinai: 212-241-6800, Philanthropy/Development Office: 212-659-8500, Levy Library at the Icahn School of Medicine: 212-241-7791, Icahn School of Medicine at Mount Sinai Admissions: 212-241-6696, Office of Alumni and Development: 212-731-7419. When the alert is acknowledged by a clinician, a secure message can be sent to the research team for review. When you submit this form for Epic data for Quality Improvement purposes, you must also submit a signed approval letter from your Departmental or Division Chair/Chief. The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. Junior IT Specialist. '/}:1@4O.AAggM6$&/]IYV[N=V a5. document.write(year) Welcome to Mount Sinai Hospital, where patients are our priority! Questions Contact Christopher.Cannistraci@mssm.edu. ): __________________. In Epic, the Active research study statuses are Enrolled, or Identified, or Interested, or Consent Signed. Alerts will be presented to providers at the point of care in the EpicCare EHR (Electronic Health Record) for patients matching screening criteria for a clinical trial. Construction or sign installation experience a plus. Contact Us. Reset passwords. The requester will need to submit a request to HIM at least one week prior to the scheduled date of review. Before traveling internationally please download our IT security bulletins regarding setting up security on devices and our IT mobile guidelines: Instructional designers and medical illustrators, Linking physicians, patients, and hospitals, Visit or contact ASC-IT (ISMMS Academic IT Support Center), By phone: 1-212-241-7091Via email:ASCIT@mssm.edu, 1 Gustave L. Levy PlaceNew York, NY 10029-5674, 2023 Icahn School of Medicine at Mount Sinai Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter - view your results and your doctor's comments within days Staff Physicians. Mount Sinai Hospital (MS) and Mount Sinai Queens (MSQ) inpatient data are available from 2011 to date. Specific inquiries can be directed to the numbers below. To close out a clinical trial in Epic, you need to request that the Epic Applications Team do so. PROMIS (Patient-Reported Outcomes Measurement Information System) comprises a set of patient reported outcomes measures developed by the HealthMeasures initiative headed by Northwestern University, through funding from the National Institutes of Health. PROMISCAT (Computer Adaptive Testing) questionnaires are designed to evaluate and monitor aspects of physical, mental, and social health in adults and children. The Mount Sinai Medical Board requires new hires to complete training prior to receiving Epic access. endobj Call now 1-800-867-4624 1-800-MD-SINAI 1-800-MD-SINAI All members of the Mount Sinai Health System with a valid ID badge are eligible for after-hours access to the Mount Sinai West Medical Library. Skip to main content. Work-related phone calls are allowed at a respectful volume. View instructions for logging into the MSSM-Green wireless network. Once your patient has submitted the questionnaire, you will receive an inbasket message in the patient questionnaires folder containing your patients responses. For Other Services. The Epic Applications Team will respond via email in approximately 48 hours after receiving the request from the IT support desk. Blackboard Support. MSHPatientRelations@mountsinai.org or (212) 659-8990, Mount Sinai Queens Patient Relation office: $15 to $20 Hourly. Given the volume of requests, it can take about 8-10 weeks from the time of request for the team to fulfill your request. Note,this from is on the IT Dept Intranet and must be accessed on campus not through VPN. Write to us, and please note which department you would like to reach: Mount Sinai South Nassau One Healthy Way Oceanside, NY 11572 CTA Submission Template LanguageThis study will use Epic Clinical Trial Alerts (CTAs) to accrue patients for clinical trials. Thank you for your interest in The Mount Sinai Hospital. Select properties. Actual salaries depend on a variety of factors, including experience, education, and hospital need. View-only access to Epic will be granted within approximately 5 days of completing training. Neat, clean appearance. You can come talk to us in person on the 3rd floor of Icahn - Greenland Rm. Guest Wireless Access In the Health System, we provide our patients, visitors, and guests with free wireless Internet access. Most Epic clinicians and support staff already possess the needed Epic security to send PROMIS-CATs questionnaires to a patients MyChart account. The salary range for the role is $45,000.00 - $56,250.00 Annually. An example is the design of a MyMount SinaiChartquestionnaire which can be associated with unique primary care appointments. Questions - Contact Research Compliance at (646) 605-7120. Navigation. _____________________________________________________________________________. Your Levy Library is one of the many ISMMS resources supporting you during the residency application process. You may reach Patient Relations by email or by phone. Double-click the Network and Dial-up Connections icon. Ask A Librarian services are available between 9am and 5pm, Monday to Friday. Quick Links: Hospital Employees: https://msvpn.mountsinai.org {mSao1\473>h-co."%Wqs+1|#[Jm 7"=m+$lu HUg=k@Jirv5_~2.)[A :\j5vC@pd}C]4~e/uuVGgQ*?wrF[ View Intune Company Portal Instructions. Remove all entries in DNS and Search Domains boxes. Email ASCIT@mssm.edu. Helped with hardware setups. This service provides the capability for patients and visitors to access the Internet at no charge on their devices. 1000 10th Avenue Upload your resume . stream Mount Sinai Beth Israel, Mount Sinai Brooklyn, Mount Sinai St. Lukes and Mount Sinai West:212-523-6486, ©2023 Icahn School of Medicine at Mount Sinai PatientRelations@nyee.edu or (212) 979-4637, Mount Sinai Morningside Patient Relation office: We are Here to Help. 3. Epic data is only available from the time that the Epic system went live at each hospital and practice, which at the earliest is 2006 for ambulatory practices surrounding the Mount Sinai Hospital (MSH), and 2011 for inpatients at MSH. Type in PROMISin the search bar and click the magnifying glass icon to search. There is no username or password required. Slicer Dicer is available to all providers at Mount Sinai via their access to the Epic EHR. Academic IT Support Center Hours After Hours Technology Support Select TCP/IP and click on the Properties button. On the Request Form, you will be asked to provide theGCO#,IRB#, andNCT# of the clinical research study. At the point of care the provider will see an alert informing him/her that this patient might be a candidate for