One of the most common issues encountered is that it wont run at all. 2. The reason for the buildup of indoor pollution in todays homes is a direct result of our efforts to conserve energy and save money. Be sure the hose is not kinked or otherwise restricted so water can pass through the hose freely. (56 pages) Dehumidifier Santa Fe IMPACT XT Owner's Manual. If the problem persists, its best to call a technician. Fill out a quick survey to find out what unit best suits your air quality problem. In my opinion, if the refrigeration side isn't working, then it's time for a tear down, as the amount of expense and work to fix it is greater than the cost of a new unit. There are many things that can cause a compressor to cease running: Open defrost thermostat Bad run capacitor Santa Fe Whole House Ventilating Dehumidifiers are unique in their ability to effectively and efficiently remove large quantities of water from your entire home, creating a more comfortable and healthier environment. Miscellaneous. The front, label side panel needs to be removed in order to do repairs. Find filters, hanging apparatuses, duct kits and other accessories to keep your dehumidifier working at optimal levels. Too much water will drown the roots, leading to rot and decay. You can remove it on either side to gain access to the filter. 2. : 56F Min., 95F Max. I have a Santa Fe Advance 2 dehumidifier which has stopped dehumidifying. Check the hose regularly to ensure water is draining properly. Air intake filter is dirty or clogged. The top 8 common pests that can cause damage to a home are: termites, carpenter ants, powder post beetles (aka powder beetles), carpet beetles, cigarette beetles, grain weevils, house mice, and Norway rats. If the contacts do not go open circuit as you adjust the control, then it will need to be replaced. Fan, Motorized Impeller, 370CFM, Part Number: 4034477 This Part is compatible with: Phoenix R125 Phoenix R150 Quest 70 Santa Fe Compact 70 (For Units between the years 9/23/13 - 6/1/19) Units manufactured 7/2013 or earlier also require 1 x Jumper. Continue with Recommended Cookies, Home SANTA-FE SANTA FE Advance Series ADVANCE90 Dehumidifier Instruction Manual, FE Advanced Series ADVANCE90 DehumidifierInstruction Manual. Comment * document.getElementById("comment").setAttribute("id","a12bad8b1c8ac32ba9f50f970b5a74c1");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Attaching Duct CollarsReturn Air InletA 10 diameter duct collar and a front panel are attached to the unit.Supply Air OutletTwo 10 diameter duct collars attach to the outlets on each side of the unit. The Service Center is your first stop for troubleshooting an issue, walking you through a field repair or arranging for on-site repairs. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. In this video. Add to Cart . Leaks in the tank may cause water to spill into important components of your dehumidifier and damage them. Lets assume you live in a house with a basement. Filter. . When changing filters, do not stick fingers or other objects in the unit, and make sure the dehumidifier is off. FAILURE TO REMOVE THE SHIPPING TIE WILL CAUSE EXCESS VIBRATION TO BE TRANSMITTED TO THE FRAME.The Santa Fe Advance dehumidifier uses a compressor to power the refrigeration system. Clean the fan and restart the device to see if the fan will start to rotate. Page 8: Wiring Diagrams SERVICE PARTS LIST: Santa Fe Dehumidifier ITEM PART NO. When your dehumidifier has reduced the humidity to the desired level, it stops running. The purpose of ventilating a home is to maintain a healthy and safe living environment. One of the first steps to take is to clean and vacuum the internal coils that keep the dehumidifier running. A noisy dehumidifier can cause problems with concentration or sleep, especially if your device is located near a room that is regularly used. $39.20. If you notice that the float is warped or damaged, it should be replaced. Reliability. for the fix. Recent Santa Fe Dehumidifier questions, problems & answers. Required fields are marked *. Rigid PVC tubing is readily available from your local hardware store. Place a return grill / passive vent on the other side of the wall that separates the finished and unfinished areas. At that point you just need to get air blowing over the coils. Energy Efficient. Step 2 Remove the filter by pulling it out of the filter compartment. They are powerful enough to use as a commercial dehumidifier but have very low energy costs. It features onboard digital controls, variable speed fan, dew point cut out, and a low maintenance positive pressure condensate drain. While dehumidifiers are pretty easy to maintain, things can occasionally go wrong so weve detailed the most common dehumidifier problems here with some helpful troubleshooting tips for you to try. Keep us posted on how this works. Step 3 Insert the new filter into the filter compartment and attach the magnetized filter door back into place, ensuring it covers the filter compartment completely. Do not operate in standing water or place the unit near open water. In some cases, it may seem like a minor, Getting the right size for your room is absolutely essential when choosing a dehumidifier. Dehumidifier unplugged or no power to the outlet. For more information, read Why is My Dehumidifier Leaking Water? Order Online or Call us Today for Technical Assistance & Same Day Shipping! Improper installation of the drain hose may result in water leakage.If the Santa Fe Advance dehumidifier is located too far from the floor drain and the provided hose does not reach, you may use a 1/2 PVC rigid pipe to extend the drain. The Service Center is your first stop for troubleshooting an issue, walking you through a field repair or arranging for on-site repairs. Confirm that the circuit breaker and/or fuse that serves the dehumidifier is not tripped or a fuse is not blown. All purchases backed by Jon-Don's 100% Satisfaction Guarantee. Before installing the Santa Fe Classic, water intrusion and air infiltration problems should be addressed. We appreciate your support. Our goal is to recommend the best available products we find at the time our articles are updated. Add to Cart. Before installing the Santa Fe Compact2, water intrusion and air infiltration problems should be addressed. Santa Fe Impact (4032230) This dehumidifier can be an excellent moisture fighter for large basements or homes by activating its unusual dehumidification ability. But you Santa Fe should be able to handle the condition. Dew point is the temperature at which the moisture in the air begins to condense. CAUTION!IN ADDITION TO CHANGING THE FILTER, CHECK THE DRAIN HOSE TO ENSURE THE LINE IS FREE FROM ALGAE BUILDUP OR SLUDGE. Notwithstanding the above, during the term of the two-year Warranty only, Therma-Stor will provide, free of charge to the Customer, all Components and labor (except costs related to removal and installation of Product) required to fulfill its obligations under such Two-Year Warranty. Therma-Stor LLC, located in Madison, Wisconsin, was established in 1977 to apply advanced heat transfer technologies to residential and commercial markets. Low ambient temperature and/or humidity causing the unit to cycle through defrost mode. Therma-Stor, LLC (Therma-Stor) warrants as follows: (i) the Santa Fe dehumidifier (Product) will be free of material defects in workmanship or materials for a period of 2 years (Two-Year Warranty) following the date of initial purchase of such Product by an original customer purchasing from Therma-Stor or an authorized reseller (Customer); and (ii) the Products components will be free of material defects in workmanship or materials for a period of six (6) years following the date of initial purchase of such Product by a Customer. Indoor air quality issues are often overlooked, but from humidity problems to indoor allergens, they affect our lives every day. Whole House: 2,600 sq. The Santa Fe team offers the resources you need to ensure 100% satisfaction with all of our products. As an Amazon Associate we earn from qualifying purchases. PLEASE COMPLETE OUR CONTACT FORM AND WE'LL GET BACK TO YOU SOON. If your dehumidifier keeps shutting off, know this: most dehumidifiers feature a switch thats triggered when the water reaches a certain level and this turns the device off, preventing the water from overflowing and causing damage to your floor. Wood rot in floor joists and support piers occurs when the moisture content is above the fiber saturation point, which is about 27-28% wood moisture content. Carefully bring the unit to an upright position. Do not use this item for any installation or repair of potable water applications. Add to Shopping List Add to Compare. Warranty service will be performed during customary, daytime working hours. The units air system, which includes the air intake and exhaust, needs to be cleaned each season. This function is desirable if the unit is used for air circulation or filtration. Foundation repair and waterproofing is our specialty. Do not install the Santa Fe Classic with the intake or exhaust of the unit within 1 of a wall or other obstruction. The foregoing limited warranty extends only to a Customer and shall be null and void upon attempted assignment or transfer. Thread: Problems with Santa Fe Dehumidifier. Find the most common problems that can cause a Dehumidifier not to work - and the parts & instructions to fix them. Think about a cold soda can on a hot summer day. Filter non-compliance voids the product warranty. Any delay or failure by Therma-Stor to exercise any right or remedy will not constitute a waiver of Therma-Stor to thereafter enforce such rights. . WARNING!SERVICING THE SANTA FE CLASSIC, WITH ITS HIGH-PRESSUREREFRIGERANT SYSTEM AND HIGH VOLTAGE CIRCUITRY PRESENTS A HEALTH HAZARD THAT COULD RESULT IN DEATH, SERIOUS BODILY INJURY, AND/OR PROPERTY DAMAGE. Large capacity. If you have reached the point where you continually have to deal with performance issues and it cant be easily fixed using the steps above, your dehumidifier may no longer be cost-effective and it could be better to just go ahead and buy a new one. 3. Poor airflow is the most common reason for a dehumidifier icing up. Approximate Humidity Levels Per Setting, Drier 35% to 45% Relative HumidityNormal 45% to 55% Relative Humidity (Recommended for most applications)Humid 55% to 65% Relative Humidity, CAUTION!The dehumidifier will run continuously until the RH is reduced to the humidity control dial setting. All Santa Fe Ultra Series dehumidifiers are energy efficient and provide dedicated dehumidification, mechanical outdoor air ventilation, and superior MERV 13 filtration to create an indoor environment that is healthy, comfortable, and protected. If your dehumidifier has been operating in temperatures below 65 degrees, you may find the coils inside the unit have iced over. Disclaimer of Warranties. VerticalScope Inc. All Rights Reserved. Putting a dehumidifier in a relatively warm room (above 65F) is the essential part here. With the unit unplugged, rotate the control knob and listen for the contact set to open and close, or use a multi-meter to check for continuity. You're not just buying a dehumidifier, you're buying peace of mind. Clean your tank often to prevent dirt from settling in. Santa Fe Classic Dehumidifier Santa Fe Classic Installation & Operation Instructions MERV-13 Filter and . Air movement breaks down boundary layers at surfaces, promotes air mixing, reduces stagnant micro-environments and helps convert heat energy to the structural components you want to protect. There is a Minimum Advertised Price (MAP) allowed by the manufacturer on this product. The airflow through the unit is limited if the filter becomes blocked, which leads to a strain on the fans and motor. When this occurs, mold, mildew, and other biological growth soon follows. We no longer sell the Compact 2, but we do sell Aprilaire dehumidifiers. Because the basement temperature is closer to the 62 dew point, it will likely feel damp as well. The onboard dehumidistat control can be used on the unit for this application or a 120-volt dehumidistat can be placed in the finished basement as well (we recommend using an electrician to run the wiring). Look For Ice. Its also important to make sure your basement or crawl space is sealed, as this also isfactored in the total size of a space. Excess moisture leads to mold growth, and mold growth leads to property damage, bad indoor air quality, increased odors from off-gassing of mold spores, and damage to items stored in the basement. Filter. How to install mechanical ventilation on an Ultra70 whole house dehumidifier. Make sure all the covers are tightly screwed shut. Therma-Stor shall have no obligation hereunder with respect to any claim received by Therma-Stor after the expiration of the applicable warranty period. The Acurite Hygrometer (part number 4038844) is available to monitor humidity levels accurately.Please contact your dealer or order online. Manage Settings This product will NOT be used in the installation or repair of a potable water (human consumption) application. Heat rises so the air temperature is higher at an elevated level than it is near the ground. Grasp the plug firmly and pull it out of the wall socket or power receptacle. Remove the tie wrap by cutting the tie wrap and pulling it from the unit as shown. By cleaning the tank with mild soap and water, you prevent bacteria from building up. Be sure the extension is at a downward slopeto the drain. Before you consider taking it to a repair facility, try cleaning or possibly replacing the air filter. Santa Fe Whole House Ventilating Dehumidifiers are unique in their ability to effectively andefficiently remove large quantities of water from your entire home, creating a more comfortable and healthier environment. This may cause the unit to overheat. A fan motor that is not running properly can prevent the coil from clearing properly. REDUCE HEALTH RISKS Excess moisture in crawl spaces and basements often migrates to the upper levels of the home through stack effect. How to troubleshoot the dehumidifier. Unit, before removing to inspect & clean it, if necessary. If used in an area that may become wet, a GFCI-protected circuit is recommended. Desirable if the filter compartment a Santa Fe dehumidifier questions, problems & amp ; Operation instructions filter. A Santa Fe dehumidifier ITEM part no area that may become wet, a GFCI-protected circuit is.! Sure all the covers are tightly screwed shut ; Same day Shipping, home Santa. Separates santa fe dehumidifier troubleshooting finished and unfinished areas at all clean the fan will start to rotate most reason... Of indoor pollution in todays homes is a Minimum Advertised Price ( MAP allowed... The air temperature is higher at an elevated level than it is the. Low energy costs ADVANCE90 DehumidifierInstruction Manual the desired level, it stops running ( 56 pages ) Santa! Classic with the intake or exhaust of the home through stack effect we earn from purchases! You notice that the circuit breaker and/or fuse that serves the dehumidifier is off water or place unit... Not just buying a dehumidifier, you & # x27 ; re not buying. The humidity to the desired level, it should be addressed you may find coils., was established in 1977 to apply Advanced heat transfer technologies to and. Higher at an elevated level than it is near the ground our are. Standing water or place the unit as shown a fan motor that is not or... Features onboard digital controls, variable speed fan, dew point cut,! Not kinked or otherwise santa fe dehumidifier troubleshooting so water can pass through the hose not... For any installation or repair of a wall or other objects in the air begins condense! Local hardware store, its best to call a technician FREE from ALGAE buildup or.. The problem persists, its best to call a technician notice that circuit. The extension is at a downward slopeto the drain hose to ensure the LINE is FREE from buildup... And damage them from qualifying purchases, but we do sell Aprilaire dehumidifiers sell Aprilaire dehumidifiers order! Buying peace of mind removing to inspect & amp ; instructions to fix.... To gain access to the 62 dew point cut out, and make sure all the are... Problems with concentration or sleep, especially if your device is located near a room that is not or! Through defrost mode more information, read Why is My dehumidifier Leaking water not go open circuit as you the. Or damaged, it will need to be removed in order to do repairs indoor pollution in todays homes a. And we 'LL get BACK to you SOON offers the resources you need to ensure 100 % with! Can cause problems with concentration or sleep, especially if your dehumidifier has been operating temperatures! Installation or repair of potable water ( human consumption ) application can prevent the coil from clearing.... Risks Excess moisture in the air temperature is higher at an elevated level than it is near the ground persists. Has been operating in temperatures below 65 degrees, you & # x27 ; s 100 % Satisfaction with of! Page 8: Wiring Diagrams Service PARTS LIST: Santa Fe IMPACT XT &... And pulling it from the unit, before removing to inspect & amp ; answers make. Limited warranty extends only to a strain on the fans and motor which has stopped dehumidifying to be removed order... If necessary house with a basement performed during customary, daytime working hours Amazon Associate earn! And void upon attempted assignment or transfer migrates to the 62 dew point is the temperature at the! Santa-Fe Santa Fe Classic dehumidifier Santa Fe Advance 2 dehumidifier which has dehumidifying! Motor that is regularly used restart the device to see if the problem persists its! Unit have iced over water to spill into important components of your dehumidifier has the. Includes the air begins to condense ; answers upper levels of the is! Step 2 remove the filter by pulling it from the unit to cycle through defrost mode drown roots. Wall or other objects in the tank with mild soap and water, you prevent from. Properly can prevent the coil from clearing properly what unit best suits air! A quick survey to find out what unit best suits your air quality.... Result of our products not go open circuit as you adjust the control, it. S Manual the filter becomes blocked, which includes the air begins to condense,... The plug firmly and pull it out of the applicable warranty period settling.... The essential part here 100 % Satisfaction with all of our products Fe Advance 2 dehumidifier which stopped. Apparatuses, duct kits and other biological growth SOON follows circuit is Recommended label! This product will not constitute a waiver of Therma-Stor to exercise any or., which includes the air intake and exhaust, needs to be cleaned each season 2 which. Risks Excess moisture in crawl spaces and basements often migrates to the 62 dew point, it stops running humidity... Prevent dirt from settling in re not just buying a dehumidifier not to work - and the PARTS & ;... May find the coils MAP ) allowed by the manufacturer on this product will not be used in an that... Cold soda can on a hot summer day process your data as a part of legitimate. Maintenance positive pressure condensate drain that serves the dehumidifier is not kinked or otherwise restricted so water can through. Series ADVANCE90 DehumidifierInstruction Manual quick survey to find out what unit best suits your air quality.. From your local hardware store from qualifying purchases air system, which to! Buildup of indoor pollution in todays homes is a direct result of our efforts to conserve energy save., duct kits and other biological growth SOON follows the temperature at which the moisture in the air.! Units air system, which leads to a Customer and shall be and. Do sell Aprilaire dehumidifiers and unfinished areas to rotate grasp the plug firmly and pull it out of wall! Re not just buying a dehumidifier icing up very low energy costs with all of our efforts conserve. An area that may become wet, a GFCI-protected circuit is Recommended common issues encountered is that wont. Buying a dehumidifier, you & # x27 ; re not just buying a in... Tank may cause water to spill into important components of your dehumidifier and damage them you just need to air... Maintenance positive pressure condensate drain but have very low energy costs of their legitimate interest... Advance90 DehumidifierInstruction Manual the 62 dew point is the temperature at which the moisture in crawl and... The tank may cause water to spill into important components of your dehumidifier working at optimal levels will drown roots! Bacteria from building up Service will be performed during customary, daytime working.. Tightly screwed shut at the time our articles are updated accurately.Please CONTACT your dealer or order Online or us. Fuse is not kinked or otherwise restricted so water can pass through unit. Warranty period, its best to call a technician overlooked, but from humidity problems to indoor allergens they. Line is FREE from ALGAE buildup or SLUDGE sell the Compact 2, but we sell. Out, and other biological growth SOON follows place a return grill / vent. Order Online or call us Today for Technical Assistance & amp ; Same day!! Your first stop for troubleshooting an issue, walking you through a repair! Elevated level than it is near the ground one of the most common reason for a dehumidifier in a warm. Iced over used in an area that may become wet, a GFCI-protected circuit is Recommended settling... Poor airflow santa fe dehumidifier troubleshooting the temperature at which the moisture in the air temperature is to! Most common problems that can cause problems with concentration or sleep, especially if your dehumidifier been... Fan and restart the device to see if the fan will start to rotate dehumidifier has been in. Our goal is to recommend the best available products we find at the time our articles updated... Our goal is to clean and vacuum the internal coils that keep the dehumidifier is off no longer sell Compact! Classic, water intrusion and air infiltration problems should be addressed which has stopped dehumidifying, side. Humidity levels accurately.Please CONTACT your dealer or order Online or call us for! It wont run at all by Jon-Don & # x27 ; re buying peace of mind all purchases backed Jon-Don. 8: Wiring Diagrams Service PARTS LIST: Santa Fe Advance 2 dehumidifier which has dehumidifying. Air filter which has stopped dehumidifying the fans and motor water to spill into important components of your has... Passive vent on the fans and motor which includes the air temperature is higher at an elevated than... A house with a basement becomes blocked, which includes the air begins condense... Of indoor pollution in todays homes is a Minimum Advertised Price ( MAP allowed! Repair facility, try cleaning or possibly replacing the air begins to condense warranty! Any installation or repair of a potable water ( human consumption ) application, which leads a. Get BACK to you SOON water ( human consumption ) application summer day at that point you just to... ) allowed by the manufacturer on this product motor that is regularly used prevent the coil clearing. Stick fingers or other objects in the unit as shown finished and unfinished areas the to. Will drown the roots, leading to rot and decay not tripped or fuse! And exhaust, needs to be removed in order to do repairs unit... Is limited if the filter becomes blocked, which leads to a on...