This accommodation also features coffeemaker and refrigerators. Best Neville Erasmus General Manager. Room is spacious. Renaissance Asheville Hotel contains 13 event rooms that can be used for ceremonies and receptions. Nearby attractions include Asheville Gem Mine (0.1 miles), Asheville Community Theatre (0.05 miles), and Thomas Wolfe Memorial (0.04 miles). The Writer's Bistro features local and seasonal cuisine, giving you a great taste of Asheville! So, my husband sat in the lobby (I had to take the car for the afternoon), and waited quietly from noon to 2:30 within view of the front desk. I sincerely apologize for your delay upon arrival. Service was really great, that made the venue brand-new place. There was a problem loading the reviews. Renaissance Asheville Hotel is equipped to help couples plan small or large weddings. Approximate prices in USD for a 1-night stay, This hotel is located in downtown Asheville and is within a 3-minute drive of the Biltmore Estate and Winery. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Dear 854russelj Thank you so very much for staying at the Renaissance Asheville Hotel and leaving this review. Tea/Coffee maker Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. They have a small bar in the lobby. Please accept my sincere apologies for this. The property does not have a lounge. Sip on a refreshing cocktail or an ice-cold craft beer at the Patio Bar. Nice exercise room & large indoor pool with hot tub. Air conditioning Can't wait to go back. Sincerely, Neville Erasmus General Manager. Only hotel in Asheville equipped with an indoor pool of this size. Zuzanne is one of our superstar team members. A sincere thank you for a hotel that goes "Above and Beyond" expectations. Located in Downtown Asheville district, Renaissance Asheville Hotel is next-door to Pack Square Park and a 10-minute drive from Biltmore Estate and Winery. Bring your best friend with you when you book a pet friendly guest room in Asheville, NC. Tripadvisor performs checks on reviews. The staff was friendly. Pros Pet-friendly hotel with exceptional views. The room was typical Marriott - wonderful bed/bedding, bathroom, etc- just what you expect (no sarcasm - it was good). English, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 828-252-8211, Self Operating lift or a sloped entry in hotel swimming pools, Valet parking for vehicles outfitted for drivers in wheelchairs, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Water Footprint: 280.44 liters per room night, Unlock your stay with the Marriott Bonvoy App. 25,672 were here. Variety of options, outstanding food. The faces are pleasant, not scary, Alison - the 3rd floor of this hotel is considered the Pet Floor, so just be sure to let the front desk know that you'd like to not be assigned a, Thank you so much for your interest in our hotel! Yes, pets are typically allowed, but it's always best to call ahead to confirm. Spent our time here greatly. For those searching for a stylish accommodation in Asheville, you have 17 boutique deals to choose from. Still owned by George Vanderbilt's descendants, it stands today as one of the most prominent remaining examples of the Gilded Age. Situated in Downtown Asheville district, the accommodation is located . Guests of the hotel can relax by the indoor pool. Agreed to cancel then charged me anyway! Nice clean room with typical sized bathroom. I found it to be pretty cool. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Impeccable service; amenities are excellent. The minimal price of staying in Renaissance Asheville Hotel is $267. Mobile Key. yellow-and-white-striped accent walls and patterned carpeting. Plenty of supplies in the room : WiFi, terrace and sound-proofed windows. I had the AAA agent call the hotel to cancel my reservation. I will note that the team member you identified is typically a superstar and receives many notes of thanks from guests, so I am really sorry that you had a different experience. The gym is nice, as is the pool. We gave them more than a two month notice and they were unwilling to even reimburse us if the rooms we were holding got booked by the general public. Ask us about our beekeeping project during your stay. laundry machines, as well as a gift shop. Providing the very best experience is always our goal. This condition was unacceptable, and I am so very sorry for this issue. The hotel has an indoor pool for your convenience. Take a relaxing break in between your Asheville adventures in our renovated suite living room. edge and tall, wooden bar stools. shades. We recommend booking a free cancellation option in case your travel plans need to change.Read more. Along with our vast array of amenities and services our ideal location offers your guests to be steps away from the restaurants, shops and craft breweries that define downtown Asheville. Lock in the lowest price from these sites, Great hospitality at this downtown hotel. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. When the GIANT snowstorm hit the midwest all flights were canceled. I have not heard anything from AAA, and would have immediately refunded you if promised if we had. Bryce was a major contributor in making my vacation an amazing family memory. Copyright 19962023 Booking.com. Would definitely stay here again, Dear TexasRobert Thank you so much for staying at the Renaissance Asheville Hotel and sharing this experience with us. It is highly likely that some of the guests you witnessed being checked in had been waiting as well albeit ahead of you on the waitlist. After your fun-filled day of hiking, rafting or ziplining, a modern guest room awaits you. Beginning in March each year, visitors can see live craft demonstrations daily in the Folk Art Center lobby. Please accept my most humble apologies for the delay upon arrival. Comfortable bed, huge bathroom and air conditioning and hairdryer in the room. We went as a family to Asheville and enjoyed our stay in the hotel. We never asked for special accommodations. View Aerial Video of Our Hotel Plus Virtual Tours. You can have a buffet breakfast before going out to explore the area. American Express. Every detail was very good, including staff and cleanliness, I liked how clean the hotel was. Yes, it is 0.2 miles away from the center of Asheville. Sit around a table and get to know one another or play a fun game of cards. It is fairly clean and fairly large hotel, the staff are helpful and location right in the path of everything is perfect. Diners Club, Phone: (828) 252-8211. All content should be genuine and unique to the guest. with big windows, lounge chairs, potted plants, and tables. Guests submit their subscores and their overall scores independently theres no direct link between them. The hotel's restaurant, the Writers Bistro, is similarly modern in style, with mirrors this hotel was exceptionally clean, had wonderful location and staff. Unbeatable location, extremely helpful staff, free of charge breakfast, fast wi-fi. Bathrooms After you book, we'll provide details so you can contact the property directly. I am thrilled that Suzanne was able to exceed your expectations. Best Neville Erasmus General Manager. Once the room is ready, we would call the guest and let them know. Rooms at the Renaissance Asheville Hotel are modern and in keeping with the mid-range chain's aesthetic, with The hotel has an indoor pool and whirlpool in a high-ceilinged room All rights reserved. When I got to the counter, Bryce told me that the rooms were not ready as I was early. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Our inviting lobby lounge sets the stage for an exciting and vibrant visit to Asheville. Free of charge breakfast, good service. A bar/lounge, a 24-hour fitness center, and a spa tub are other highlights. We will stay again. The Great Smoky Mountain National Park is 8 miles from the hotel. Would not recommend, Dear Lori Thank you for staying with us and sharing your feedback with us. There are 15 hotels and other accommodations in Asheville city centre to choose from. We had really hoped we would have been able to settle this matter outside the social media realm, but it seems like it is the only we can be taken seriously. Renaissance was unwilling to understand our situation and still wanted to charge us 80% of the rooms we had blocked. Our guests really loved this hotel since it was within walking distance to downtown Asheville. Our hands are now tied and are forced to keep the room block so the Renaissance can't profit from our loss. Over 253 million reviews from guests after their stay. This was very helpful t Rehearsal Dinners, Bridal Showers & Parties, Flower Girl Dresses and Ring Bearer Outfits. What are the other popular hotels in Asheville? If this is not yet resolved, please reach out to me directly so that I can make sure this is corrected. If you want to request something specific, you can do that after you select your rate. Iron Renaissance Asheville Hotel is a luxury wedding venue located in Asheville, NC. If we find any, we delete them and, if necessary, take action against whoever is responsible. Not too far from the airport. Please wait, were checking available rooms for you. Our downtown location means you can walk to the breweries or take a short ride to the Biltmore. The Underground Cafe With DoughP Doughnuts, #1 in Boutique Hotels in Downtown Asheville, Asheville, #3 in Boutique Hotels in Asheville near Asheville Museum of Science, Four points by sheraton asheville downtown, Grand bohemian hotel asheville, autograph collection. Guests will enjoy this larger double queen room, with complimentary wifi. Best Neville Erasmus General Manager, Hotels near Renaissance Asheville Downtown Hotel, Renaissance Asheville Downtown Hotel Features, Renaissance Asheville Downtown Hotel Pool, Renaissance Asheville Downtown Hotel Rooms, InterContinental (IHG) Hotels in Asheville, Hotels near Herstory Asheville: A Tour that Tells the Rest of the Story, Hotels near Off the Wagon Dueling Piano Bar, Hotels near The Hypnolarium Comedy Theater, Hotels near Haunted Asheville Ghost Tours, Hotels near (AVL) Asheville Regional Airport, Hotels near University of North Carolina at Asheville, Hotels near Asheville-Buncombe Tech Asheville, NC. to the local humane society. The hotel also features the Lobby Lounge open for lunch and dinner. Is there a, Holly, I have seen photos of the bathroom with the faces behind the toilet. There are coin-operated Renaissance Asheville Hotel 31 Woodfin Street 9+ images Renaissance Asheville Hotel, located approximately a 5-minute stroll from Black Mountain College Museum and Arts Center, features a free carpark, an indoor swimming pool and a saltwater pool. The location was brilliant and the view was priceless, the service was helpful. View Rates. 31 Woodfin Street, Asheville, North Carolina 28801 USA. Perfect rooms all with free wireless internet access and a safe. If you buy something through our links, Oyster may earn an affiliate commission. I sincerely apologize for your delay upon arrival. I said "It's actual check-in time and I've been here since 12 and was told I was front of the wait-list." Yes, dry cleaning and laundry service are offered to guests. Select rooms & suites offer high floors and sweeping mountain views. And it also had spectacular view. A unique amenity to our Asheville hotel is an indoor junior Olympic pool and whirlpool, open year-round. Enjoy our indoor, saline Junior Olympic Pool. See photos and read reviews for the Renaissance Asheville Downtown Hotel rooms in NC. One whole side of the room was windows that looked out to watch the sun set over the mountain tops. Stunning central location next to Black Mountain College Museum. Perfect for an intimate meal with friends, a wedding rehearsal dinner or a celebration, our private dining room can be reserved at Writer's Bistro. A unique amenity to our Asheville hotel is an indoor junior Olympic pool and whirlpool, open year round. Our room was newly decorated, the staff was attentive. 11:00 am. Ask about our parking options in Downtown Asheville, As one of the tallest hotels in downtown Asheville, you can see all that Asheville has to offer. A unique amenity to our Asheville hotel is an indoor junior Olympic pool and whirlpool, open year round. Renaissance Nashville Hotel 611 Commerce Street, Nashville, TN 37203, United States of America - Excellent location - show map Excellent 1,106 reviews We enjoyed our veiw from our room and the location was amazing. It was great to be a loyal elite customer, in mountainous Asheville, paying $300 a night, to look right onto the parking lot. What is the distance to the hotel from the airport? Overall, one of our best hotel experiences ever. How far is the city centre located from the hotel? Guests can enjoy Italian, Central-Italian and Tuscan meals at Strada Italiano within 5 minutes' walk of the hotel. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Our 20,000 sq.ft. They're also applicable regardless of the comment's tone. Renaissance downtown Asheville feels like you're in a small, quaint mountain town, when your actually steps away from the buzz of downtown shopping, entertainment and dining. Celebrate Love Within Modern Luxury. Modern bathroom, quiet bed, excellent bedroom. Experience modern living with guest rooms and suites. Which room amenities are available at Renaissance Asheville Downtown Hotel? The staff was exceptionally courteous and accommodating, the rooms were perfect, the food was plentiful and excellent and the new General Manager went out of his way to welcome everyone. The hotel offers free on-site parking. Since parking is at (an expensive) premium in downtown, staying here and walking is an added perk. Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony, Ballroom, Hotel, Loft, Mountain, Restaurant, Rooftop, Bar & Drinks, Bar Rental, Destination Weddings, Destination Wedding Packages, Destination Wedding Planning, Food & Catering, Planning, Wedding Design, Service Staff. Free WiFi, 262 feet She then tells me my room wasn't ready yet. Zuzanne is one of our superstar team members. Please accept my most humble apologies for the delay upon arrival. We g We had rooms that weren't cleanedn during the weekend including the honeymoon suite when we checked in. Find out their unique qualities and what they are doing to keep guests and employees safe during the pandemic. We were greeted with champagne. I loved top location, extremely helpful staff. The venue is set in the very heart of Asheville, 0.2 km from Black Mountain College Museum and Arts Center. 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